Company: Oak Street Health
Title: Center Nurse
Role Description
The purpose of a Center Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team.
At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Center Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients.
Check out this pamphlet for a sneak peek into the life of an Oak Street Center Nurse!
Our Center Nurses report to the Practice Manager or Nurse Supervisor (where applicable).
Core Responsibilities:
Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations
Provide clinically competent triage and symptom management to patients who may or may not be physically present
Utilize standardized protocols for medication management, prescription refills and prior authorizations.
Conduct thorough and accurate reviews of patient medications and update as needed
Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings
Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are
Delegation of activities to other clinical care team members to support the needs of our patients
Participate in care team meetings to discuss patient care and clinic operations
Deliver an exceptional patient experience through service, responsiveness and respectful care
Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed
Performs other related duties as assigned
What we're looking for
Required Qualifications:
Active Registered Nurse (RN) Licensure in good standing with the applicable state
BLS Certification
Electronic Medical Record (EMR) experience
Ability to maintain patient confidentiality and process information in a confidential manner
US work authorization
Ability to assess patients without face-to face interaction, strong communication and assessment skill
Strongly Preferred Qualifications:
Ability to collaborate and communicate with members of an interdisciplinary care team
Excellent computer skills with ability to read, interpret and analyze data from various computer systems
Effective problem solving and prioritization skills
2+ years of healthcare experience, working as an RN
Preferred Qualifications:
Previous experience in clinic setting
Ability to work independently
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary - suggestion to add this as an optional data point for specific demographics, removing from our generic central posting)
Somebody who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and driving for results
Be relentlessly determined
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
High levels of responsibility and rapid advancement
Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers
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Are you a passionate Registered Nurse looking to make a difference? Join Oak Street Health as a Center Nurse and immerse yourself in a supportive and innovative healthcare environment. At Oak Street Health, your mission will be to build strong relationships with patients by providing seamless care and ensuring they receive competent nursing services. You'll utilize a unique, integrated approach to coordinate care that meets each patient's individual needs while utilizing best practices outlined by the organization. As a Center Nurse, you will be responsible for clinical assessment, patient education, and conducting thorough medication reviews, ensuring timely and quality care delivery. You’ll also engage with patients and their caregivers to promote preventive care and avoid unnecessary hospital visits. Communication is key here - you'll work closely with the multidisciplinary care team to discuss patient care and enhance clinic operations. And don't worry, not all of your interactions will be in-person; you’ll utilize strong communication skills for triaging and symptom management, including over the phone and in group settings. In this role, you’ll also be part of a warm and dynamic environment that truly values collaboration. At Oak Street Health, you’ll find a culture that celebrates positive energy and innovation, as well as competitive benefits and a commitment to your professional development. If you embody the spirit of being 'Oaky', with a relentless drive for results and an unmatched commitment to patient care, we would love to hear from you!
We’re rebuilding healthcare as it should be. Since our founding in 2012, our mission has been to build a primary care delivery platform that directly addresses rising costs and poor outcomes, two of the most pressing challenges facing the United...
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