People Operations Manager 12 Month FTC

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a People Operations Manager to spearhead all HR operational processes and support management with all things people.

Reporting to the Senior People Operations Business Partner based in London, you will be providing hands-on support with general people operations across the EMEA & APAC region.

Key responsibilities include, but are not limited to:

• Manage employee relations cases by providing guidance to line managers on procedures and implementing proactive measures to foster a positive workplace environment
• HR lead for the auditing process
• Partner with both the business and our Talent Acquisition team on talent needs
• Oversee the onboarding and offboarding process, coming up with recommendations for improvement
• Work closely with our agile team and senior people operations business partner on cultural enhancement, events and engagement activities
• Responsible on all employee and company-initiated relocations, working closely with our global mobility specialist
• Maintaining our HRIS system with new joiners, leavers, and employee changes timely and ensuring accuracy
• Primary point of contact for parental leave requests, guiding both employees and management through the process
• Oversee and administer the payroll process

Office Responsibilities

• Manage the relationship with the building management team, working with them on maintenance, repairs and improvements
• Ownership of office lease, supplies, stationary, groceries, watering plants and general cleanliness
• Handle all postage and courier enquieries
• Keep up to date with health & safety standards

• At least 5 years’ experience in HR
• Employment law and regulations knowledge (international experience is a plus)
• Good business partnership skills
• Flexible attitude to adapt to requirements to keep up with rapidly developing company
• A strategic and continuous improvement mindset

• Private medical insurance
• Employee Assistance Programme (EAP)
• Matched pension plan up to 5%
• Income protection
• Death in service
• Discretionary performance bonus
• 25 days annual leave
• Flexible working
• Enhanced parental leave

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.