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ISV Manager

Company Intro
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

 

Other recent awards include:

• Two-time winner (2024, 2023) National Top Workplaces

• Two-time winner (2024, 2023) Top Workplace innovation

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits

• 2024 Cultural Excellence

• 2024 Technology Industry

• 2023 Top Workplace Leadership

• 2023 Top Workplace Purpose & Values

• 2022 Top Workplace Employee Appreciation and Employee Well Being

 

 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

 

 

Team Intro

At NetDocuments, our ISV (“Independent Software Vendor”) Partner team is a dedicated group of professionals committed to driving the success of our partners through innovative cloud solutions and strategic collaboration. We work closely with industry-leading companies to ensure they leverage our platform, app marketplace, and distribution channels to reach a growing base of successful customers. Our team thrives on building strong relationships, optimizing partner performance, and delivering exceptional value. Join us and be part of a dynamic team that is shaping the future of legal technology through partnership and innovation.

 

 

 

Your Opportunity For Impact

We provide ISV Partners with the leading cloud platform, app marketplace, and distribution channel to reach a growing base of successful customers. This role has worldwide revenue responsibility and requires a deep understanding of legal technology landscape, and how NetDocuments sells across all customer segments, industries, and geographies. Relationships managed in this role are with industry-leading companies that operate at a significant scale of existing revenue.

 

Your job will be to work with existing ISV partners and have them transition to a new version of the program and to help deliver on the NetDocuments strategy to drive the adoption of NetDocuments.

 

 

What Your Contributions Will Be

  • Hands-on ISV management experience, working to manage, evaluate and grow our ISV program
  • Build valuable relationship with new and existing ISV partners
  • Engage with C-level leaders to build, execute and report on ISV program initiatives
  • Strong business and technical aptitude for the legal technologies, APIs, and relevant external services
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Hands-on experience with Salesforce (CRM)
  • Excellent communication skills, both oral and written
  • Ability to effectively manage multiple projects/deadlines
  • Strong collaborative skills
  • Positive, self-motivated, able to work independently, and thrives in a fast-paced environment
  • Enthusiasm for learning new programs, platforms, and technologies

 

 

What You Will Bring to the Team

  • Working knowledge of cloud business models & how apps/services are brought to market.
  • 2+ years of partner management on SaaS solutions
  • Experience with legal technology platforms and solutions with a reasonable level of technical proficiency
  • Executive presence and ability to influence executive business leaders through business value propositions
  • Inclusive and collaborative – driving teamwork and cross-team alignment
  • Entrepreneurial mentality with the ability to create engaging campaigns that drive awareness and net new opportunities
  • Strong partner relationship management and solution development skills
  • Strong communication and presentation skills with a high degree of comfort
  • Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through
  • Bachelor's degree desired (Sales, Marketing, Business Operations) MBA preferred

 

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

 

Compensation Transparency

The compensation range for this position is: $125,00 - $150,000

 

The posted cash compensation for this position includes base salary. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

 

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

 

 

#LI-HYBRID
#LI-REMOTE

 

NetDocuments Glassdoor Company Review
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CEO of NetDocuments
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Josh Baxter
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Average salary estimate

$137500 / YEARLY (est.)
min
max
$125000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ISV Manager, NetDocuments

Are you ready to take your career to the next level as an ISV Manager at NetDocuments? Join our dynamic ISV Partner team, where we are passionate about fostering innovation and collaboration in the legal technology space. At NetDocuments, the world's #1 trusted cloud-based content management platform, we support legal professionals in achieving their best work. As an ISV Manager, you'll be at the forefront of engaging with industry-leading companies, managing relationships, and driving the adoption of our platform. You'll enjoy a flexible, hybrid work environment that values creativity, initiative, and teamwork. Your role will involve hands-on management of our ISV program, engaging with C-level leaders to strategize and execute initiatives that enhance partner performance. If you have a knack for building relationships, a strong business acumen in legal tech, and the enthusiasm to lead innovative campaigns, we want to hear from you! Not only will you contribute to the growth of our ISV partners, but you will also be part of a company celebrated for its supportive culture and commitment to employee development, recognized with multiple accolades including Inc. Magazine’s list of the Fastest-Growing Private Companies. Your journey starts at NetDocuments, where your contributions will shape the future of legal technology. Join us and work inspired each day!

Frequently Asked Questions (FAQs) for ISV Manager Role at NetDocuments
What does an ISV Manager do at NetDocuments?

An ISV Manager at NetDocuments manages relationships with Independent Software Vendors, focusing on driving performance and adoption of the NetDocuments platform. This involves working with partners to transition them to new versions of the program, engaging with C-level executives, and overseeing the ISV program's strategic initiatives.

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What skills are required for the ISV Manager position at NetDocuments?

Candidates for the ISV Manager position at NetDocuments should possess strong business and technical acumen related to legal technologies, excellent communication skills, and proficiency with Salesforce and Microsoft Office Suite. Experience with partner management in SaaS solutions is also crucial.

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What is the culture like at NetDocuments for an ISV Manager?

The culture at NetDocuments is inclusive and collaborative, placing a high value on teamwork and innovation. As an ISV Manager, you'll work in a supportive environment where creativity is encouraged, and every contribution is recognized, allowing you to thrive and succeed.

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What are the benefits of working as an ISV Manager at NetDocuments?

NetDocuments offers a range of benefits for ISV Managers, including 90% coverage of healthcare premiums, flexible PTO, a 401K match, and wellness contributions. Our focus on employee development is shown through access to LinkedIn learning and a commitment to work-life integration.

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Is remote work possible for the ISV Manager role at NetDocuments?

Yes! The ISV Manager role at NetDocuments is hybrid and remote-friendly, offering the flexibility to work from wherever you feel most inspired while still engaging in collaborative efforts with your team.

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How does NetDocuments support employee growth for an ISV Manager?

NetDocuments is deeply committed to employee growth, offering various training programs, mentorship opportunities, and access to resources like LinkedIn Learning. As an ISV Manager, you'll have every opportunity to enhance your skills and grow your career.

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What is the compensation for the ISV Manager position at NetDocuments?

The compensation range for the ISV Manager position at NetDocuments is between $125,000 and $150,000, commensurate with experience and qualifications. This includes a competitive base salary and the potential for overtime pay.

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Common Interview Questions for ISV Manager
Can you describe your experience with partner management in a SaaS environment?

In answering this, highlight specific experiences where you successfully managed partnerships, focusing on strategies you implemented that resulted in improved performance. Use metrics if available to demonstrate success.

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How do you stay informed about developments in legal technology?

Discuss the sources you utilize, such as industry publications, webinars, and professional networks. Mention any conferences or events where you’ve gained critical insights that you could leverage in the role.

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What strategies would you use to drive the adoption of NetDocuments within our ISV partners?

Provide examples of strategies that have worked for you in the past. Consider mentioning training programs, marketing initiatives, or outreach efforts to C-level executives that can foster engagement and utilization.

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Describe a challenging project you managed and how you overcame obstacles.

Use the STAR method (Situation, Task, Action, Result) to articulate a specific challenge. Show how you identified the issues, the actions you took, and the positive outcomes of your efforts.

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How would you evaluate the performance of ISV partners?

Discuss metrics and KPIs you would monitor, such as growth in usage, customer feedback, and revenue impact. Highlight your experience in analyzing data to make informed decisions.

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What role does communication play in your partner management approach?

Emphasize the importance of clear, consistent communication in understanding partner needs and aligning objectives. Provide examples of how proactive communication has led to successful outcomes in past roles.

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How do you prioritize multiple projects as an ISV Manager?

Discuss tools and techniques you use for project management. Explain how you assess urgency vs. importance to manage your workload effectively.

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What do you believe sets NetDocuments apart in the legal technology industry?

Reflect on the unique features of NetDocuments’ platform and company culture. Mention any awards or recognitions the company has received that emphasize its leadership in the industry.

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How would you approach building relationships with new ISV partners?

Share strategies that involve empathy, active listening, and understanding the partner's business model and goals. Describe how you would foster trust and collaboration from the outset.

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What qualities do you think are most important for an ISV Manager at NetDocuments?

Focus on key attributes like relationship-building skills, technical proficiency, problem-solving abilities, and a collaborative work style. Use examples from your experience that demonstrate these qualities.

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Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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