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Life Insurance Sales Agent

Company Description

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. 

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the UK, USA, Canada, Ireland, and Australia.

Job Description

We are seeking motivated Sales Agent's with experience in call centre/customer service environments to join our UK team. Full-time, permanent position with hybrid working (after 3 months) and competitive incentives available as part of global company growth. 

Salary: £25,000 - £30,000 per year (OTE £60,000 - £85,000) 

Start Date; 17th February 2025 

What you will be doing: 

  • Handle inbound and outbound sales enquiries for life insurance products 
  • Provide accurate information on products that is clear, fair and becoming of our commitment to treating customers fairly 
  • Meet and exceed individual and company targets across sales and quality assurance 
  • Help and support our customers, giving them the peace of mind knowing that  those who matter most to them are protected 

Qualifications

Who we want:

  • Experience working within a sales role or customer service environment, preferably in a call centre 
  • Target driven
  • Strong communication and listening skills 
  • High level of resilience and motivation to succeed 
  • Excellent attention to detail 
  • Have a positive attitude and willingness to learn 
  • Exemplify our core values: Customer Focused, Results Driven, Team Spirited! 

Additional Information

What’s in it for you?

  • A competitive starting salary with the ability to increase with tenure to £40,000 plus OTE £60,000 to £85,000
  • Exceptional training – giving you all the tools to succeed throughout your NFS career!
  • Option of hybrid working (dependent on results and length of service)
  • Great central office, only 2 minutes away from Windsor & Eton Central an 7 mins from Windor and Eton Riverside Station!
  • Amazing bunch of people that genuinely want to support you and celebrate your wins!
  • Incentives & rewards - Amazon & Love to Shop vouchers, Go Pros camera, TVs, Pizzas, Echo Dot, Apple Watch, Sonos speaker and iPad to name a few.
  • We work hard but we know how to have fun too; we have regular theme days and charity events for all to enjoy.
  • Fancy a morning brew? We have that covered! Tea, coffee and milk provided!
  • Life Assurance from day 1 so you are protected too
  • Employee Assistance Programme to help and support with life stuff!
  • We have plenty of local discounts for coffee outlets, restaurants, cinemas and gyms and more
  • Free fruit, Flu Vaccinations, Cycle to work scheme, Eye Test/Glasses Vouchers, looking after your wellbeing!
  • Enhanced Maternity and Paternity pay
  • Pension & 23 days holiday plus bank holidays

INDMP

Average salary estimate

$27500 / YEARLY (est.)
min
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$25000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Life Insurance Sales Agent, Neilson Financial Services

At Neilson, we're on the lookout for enthusiastic Life Insurance Sales Agents to join our vibrant team right in the heart of Windsor, England. If you have a background in customer service or sales, particularly in a call centre environment, this might just be the perfect fit for you! As a Life Insurance Sales Agent, you’ll be at the forefront of helping families secure financial protection with our straightforward and excellent-value life insurance products. You'll engage with customers, answering their inquiries and guiding them through our offerings, ensuring they feel informed and valued. Our approach prioritizes clarity and fairness, which is why interacting with our customers is paramount. With competitive incentives and a base salary ranging from £25,000 to £30,000, plus the exciting potential to earn significantly more through OTE (Up to £85,000!), there’s a lot to look forward to. We pride ourselves on creating a supportive work environment, celebrating each other's successes and fostering a team spirit! Once you settle in, you can take advantage of hybrid working after three months, allowing for flexibility between the office and home. Plus, we love to keep things lively with regular theme days and charity events. Join us on our mission to make a difference in people’s lives as a Life Insurance Sales Agent at Neilson, and let's grow together in the ever-evolving world of life insurance!

Frequently Asked Questions (FAQs) for Life Insurance Sales Agent Role at Neilson Financial Services
What does a Life Insurance Sales Agent do at Neilson?

As a Life Insurance Sales Agent at Neilson, your primary responsibility will include managing inbound and outbound sales inquiries related to our life insurance products. You'll provide clear and accurate information, ensuring customers understand their options and helping them make informed decisions about financial protection for their families. Your role will be pivotal in achieving sales targets and maintaining quality assurance while delivering exceptional customer service.

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What qualifications are needed for the Life Insurance Sales Agent position at Neilson?

To be considered for the Life Insurance Sales Agent role at Neilson, you should have experience in sales or a customer service role, ideally within a call centre environment. Additionally, strong communication and listening skills, resilience, attention to detail, and a positive attitude are essential. We seek individuals who exemplify our core values of being customer-focused and results-driven.

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What can one expect in terms of salary as a Life Insurance Sales Agent at Neilson?

Life Insurance Sales Agents at Neilson can expect a competitive starting salary between £25,000 and £30,000, with the exciting opportunity to increase this to £40,000 based on tenure. Additionally, a generous OTE of £60,000 to £85,000 awaits those who meet and exceed their sales targets, making this position both rewarding and lucrative.

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Are there any perks for Life Insurance Sales Agents at Neilson?

Absolutely! As a Life Insurance Sales Agent at Neilson, you'll enjoy an array of perks, such as hybrid working options after three months, exceptional training, and a supportive team environment. Plus, we offer various incentives, including gift vouchers, electronics like Go Pros and iPads, and fun themed days at the office. Your well-being is essential to us, so we provide benefits like life assurance, health programmes, and a range of local discounts.

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What is the work culture like for Life Insurance Sales Agents at Neilson?

The work culture at Neilson for Life Insurance Sales Agents is dynamic and supportive. We believe in hard work, but we also know how to have fun! Our team participates in regular theme days and charity events, fostering a sense of community and celebration. With full tea, coffee, and fruit provisions, and a focus on employee well-being, you'll feel right at home.

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What are the growth opportunities for Life Insurance Sales Agents at Neilson?

Neilson is committed to employee growth and development. As a Life Insurance Sales Agent, you will receive exceptional training that equips you with the necessary tools to succeed. Many of our team members have advanced to higher positions within the company, creating a clear pathway for career progression. We value your contributions and believe in rewarding them accordingly.

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What is the starting date for the Life Insurance Sales Agent role at Neilson?

For those interested in the Life Insurance Sales Agent position at Neilson, the starting date is set for 17th February 2025. This gives you a clear timeline to prepare for an exciting journey with us in helping families secure their financial future.

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Common Interview Questions for Life Insurance Sales Agent
Can you describe your previous experience in sales and how it relates to the Life Insurance Sales Agent role?

When answering this question, highlight specific examples from your past roles, focusing on your achievements and the skills you developed that are relevant to the Life Insurance Sales Agent position. Discuss your understanding of sales processes, customer interactions, and how you’ve successfully met or exceeded targets in the past.

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How do you handle rejection in sales?

When addressing this question, convey your resilience and ability to learn from setbacks. Share a specific instance when you faced rejection, how it made you feel, and what strategies you implemented to bounce back. Emphasize the importance of staying positive and focused on future opportunities.

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What strategies would you use to identify customer needs?

For this question, articulate your understanding of active listening and effective questioning techniques. Discuss how you would engage with customers to uncover their specific needs and tailor your approach accordingly. Providing examples from your past experience can strengthen your response.

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How would you explain complex life insurance products to a potential client?

To answer this question, highlight your ability to simplify complex concepts. Discuss how you would use analogies, avoid jargon, and ensure that the client fully understands the product benefits and terms. Mention any prior experiences where you successfully communicated complex information.

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What motivates you as a sales professional?

When discussing your motivation, connect it to the goals that resonate with you personally and professionally. This could be financial targets, customer satisfaction, or career progression. Share a few examples of what drives you to succeed and how you’ve leveraged that motivation in your previous roles.

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How do you stay organized and manage your time effectively in a sales environment?

In your response, illustrate your organizational skills by discussing any tools or techniques you use, such as CRM software, to keep track of leads and follow-ups. Talk about prioritizing tasks, setting deadlines, and ensuring you maintain a balance between attracting new clients and nurturing existing relationships.

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What do you know about Neilson and its life insurance products?

This question is an opportunity to showcase your research about Neilson. Discuss key facts about the company, its values, and its commitment to customer service. Highlight your knowledge of their life insurance offerings, focusing on how they align with market needs and the overall mission of the company.

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Can you give an example of how you turned a no into a yes?

Provide a specific example of a time when you changed a customer's mind. Discuss your approach, the objections you encountered, and the persuasive techniques you employed to address their concerns, ultimately leading to a successful sale.

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How do you ensure you maintain compliance with industry regulations in sales?

Here, emphasize your understanding of compliance in the life insurance industry and the importance of adhering to regulations. Discuss any training you’ve received on compliance and how you make it a priority in your interactions with clients.

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What role does teamwork play in sales success?

When answering, highlight the importance of collaboration in achieving sales goals. Share a specific example of a successful team project or experience where teamwork played a critical role, showcasing how pooling resources and talents led to a better outcome.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 27, 2024

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