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Business Development Manager

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal-opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. 

Make an impact

Are you ready to make a significant impact on our journey to expand in the US market? Reporting to the SVP of Managed Markets, the Business Development Manager will be at the forefront of Serko's growth strategy, fueling customer acquisition and driving revenue. We’re seeking a dynamic professional with a strategic approach to sales, a passion for innovation, and the expertise to expand Serko’s footprint across the US market.

What you'll get to do

Seize New Opportunities: Proactively identify, target, and win new business, leveraging a strategic and relentless approach to client acquisition.

Build Strong Relationships: Act as a trusted advisor, delivering tailored solutions that meet client needs while fostering long-term partnerships.

Lead the Sales Cycle: Own the end-to-end sales process, from prospecting and presenting to negotiating and closing deals.

Drive Market Strategy: Analyze trends, competition, and customer needs to position Serko as a market leader.

Achieve Results: Consistently exceed KPIs, revenue goals, and sales targets, ensuring measurable impact on business growth.

What you'll bring

  • Proven success in business development, sales, or account management, ideally within SaaS or tech with significant experience in your current or previous roles.
  • Experience engaging and developing trusting relations with C-level executives and navigating enterprise sales cycles.
  • Strong understanding of SaaS products, cloud solutions, and technology ecosystems.
  • Exceptional communication, negotiation, and presentation skills.
  • Analytical problem-solver with a collaborative, goal-oriented mindset.
  • Experience in the business travel industry and familiarity with CRM tools (e.g., Salesforce) is a plus.

At Serko we aim to create a place where people can come and do their best work. Offering competitive benefits that support you as an individual.  

Some of the benefits we offer at Serko are: 

  • A competitive base salary and discretionary incentive plan based on individual and company performance
  • Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.   

Apply: 

Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.serko.com/careers 

Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Manager, Serko Ltd

As a Business Development Manager at Serko, you will be a key player in transforming the landscape of business travel and expense technology. Serko is not just a tech platform; it’s a vibrant community of passionate individuals who are redefining how businesses manage travel and expenses. In this role, you'll be tasked with expanding our footprint in the US market, working closely with the SVP of Managed Markets to push our innovative solutions to new heights. You'll proactively identify and secure new clients, acting as a trusted advisor and establishing long-term relationships that will fuel our growth. Your ability to analyze market trends and competition will position Serko as a leader in this industry while exceeding KPIs and revenue targets to significantly impact business success. At Serko, we value diversity and collaboration, and we aim to create an environment that fosters personal and professional growth. If you have proven experience in business development or sales, particularly in the SaaS sector, and possess outstanding communication and negotiation skills, we want to hear from you. Join our team and make a real impact in shaping the future of business travel!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Serko Ltd
What does a Business Development Manager do at Serko?

A Business Development Manager at Serko is responsible for driving growth by identifying and securing new business opportunities, managing the entire sales process, and building long-lasting relationships with clients, particularly in the US market.

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What skills are required for the Business Development Manager position at Serko?

Candidates for the Business Development Manager role at Serko should possess strong sales skills, experience in SaaS or tech industries, exceptional communication abilities, and a collaborative mindset, along with a demonstrated ability to engage C-level executives.

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How does Serko support its Business Development Managers?

Serko provides its Business Development Managers with competitive salaries, discretionary incentives, comprehensive learning and development opportunities, and a focus on personal career growth within the dynamic travel technology market.

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What is the company culture like for a Business Development Manager at Serko?

The culture at Serko is one of diversity and support, where individuals are encouraged to embrace their authentic selves, collaborate with passionate team members, and actively contribute to the company's mission of leading in business travel technology.

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What are the goals for a Business Development Manager at Serko?

The primary goals for a Business Development Manager at Serko include exceeding KPIs, driving customer acquisition in the US market, and contributing to overall revenue growth by developing strong relationships with clients.

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Is experience in the travel industry necessary for the Business Development Manager role at Serko?

While experience in the travel industry is a plus, it is not strictly necessary. However, familiarity with SaaS products and a strong understanding of technology ecosystems would greatly benefit candidates applying for the Business Development Manager position at Serko.

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What are the key responsibilities of a Business Development Manager at Serko?

Key responsibilities include identifying and targeting new business opportunities, leading the end-to-end sales process, analyzing market trends, and building trusting relationships with clients to ensure they receive tailored solutions.

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Common Interview Questions for Business Development Manager
Can you describe your experience in business development within the tech industry?

When answering this question, highlight specific achievements and the strategies you've employed to secure new business, particularly in SaaS or technology-based environments.

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How do you approach building relationships with C-level executives?

Discuss your strategies for establishing trust and rapport with high-level executives, such as understanding their pain points and delivering tailored solutions that address their needs.

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What tools do you use for managing your sales pipeline?

Mention your experience with CRM tools, like Salesforce, and how you've utilized them to track and manage leads through the sales cycle effectively.

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How do you stay informed about industry trends and competitors?

Share your methods for continuous learning, such as reading industry reports, following relevant news sources, and participating in networking events to stay up-to-date with market developments.

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What is your process for handling objections during the sales cycle?

Explain a systematic approach to addressing objections, such as actively listening to concerns, acknowledging their validity, and providing well-thought-out solutions or counterarguments.

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How do you measure success in your role as a Business Development Manager?

Discuss the specific KPIs you track, such as revenue growth or new client acquisition rates, and emphasize your commitment to continuous improvement and achieving quarterly goals.

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Can you provide an example of a successful negotiation you've led?

Share a detailed example of a negotiation, focusing on your strategies, how you overcame obstacles, and the positive outcome that resulted from your efforts.

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How do you prioritize your leads and manage your time effectively?

Discuss your prioritization strategies based on lead quality and potential value, and how you balance time between pursuing new leads and managing existing client relationships.

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What motivates you in a business development role?

Reflect on your personal motivations, such as the thrill of closing deals, building lasting relationships, or contributing to the company's overall growth and success.

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What do you know about Serko and its products?

Demonstrate your knowledge of Serko by discussing its mission, key products, and the value it brings to clients in the business travel and expense management sector.

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Founded in 1994, Serko a Software-as-a-Service technology business provides computer software solutions for online travel bookings and expense management. The company offers Zeno Travel, an online booking tool that corporate travelers use to book ...

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Full-time, remote
DATE POSTED
November 28, 2024

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