Nationwide Service Support Manager

Job Summary

A company is looking for a Nationwide Service Support Manager to lead and manage a team of Copier Service Technicians across multiple states.

Key Responsibilities

• Lead and develop a geographically dispersed team of Copier Service Technicians, ensuring high-quality service delivery
• Oversee nationwide service operations, including contract administration, billing accuracy, and performance reporting
• Collaborate with internal and external stakeholders to support large-scale client implementations and service needs

Required Qualifications

• Associate's degree and four years of relevant experience or equivalent combination of education and experience
• Proven experience in service management and previous supervisory experience preferred
• Direct service experience with Sharp, Canon, HP, and/or Konica preferred
• Valid Driver's License and acceptable driving record
• Strong background in data analytics and strategic thinking