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Senior Solutions Engineer - Integrations

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

 

About the Role:

The Senior Solutions Engineer - Integrations works tightly with customers to understand their integration needs and assists in designing the solutions, development, and deployments. They support and advocate for our users and focus on delivering quality.  As part of the frontline of the Professional Services organization, the Solution Engineers are responsible for meeting customer project deadlines, customer satisfaction for services, and identifying leads/upsell opportunities.

What You'll Do:

  • Collaborate with Sales or Customer Success teams and our customers to understand our customer’s business challenges and help them leverage the connection between our data-rich platform and their systems to increase their competitiveness in the marketplace
  • Building custom integration solutions for our customer’s use cases using Java and the Mulesoft or Workato, Boomi, or similar middleware platform is a must.
  • Build deep relationships with senior technical individuals within customers' IT departments to help them realize the value the Motive’s platform provides to their organization
  • Capture and share best-practice knowledge amongst the internal Motive’s stakeholders in sales, marketing, customer success, and R&D departments

What We're Looking For:

  • 5+ years of experience in active development, and implementation of integrations on Mulesoft/Workato/Boomi.
  • Customer experience implementing OAuth, SAML, Single Sign On.
  • Ability to build productive client relationships, identify and develop opportunities for new business and new service offerings
  • Experience with Enterprise Integration Design Patterns and designing APIs
  • Mulesoft Platform Architect or Mulesoft Integration Architect certification is preferred or similar certifications.
  • Experience architecting/operating solutions built on enterprise SaaS or other public cloud vendors.
  • Experience using Agile SCRUM

 

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Senior Solutions Engineer - Integrations, Motive

Join Motive as a Senior Solutions Engineer - Integrations, where you'll help elevate our integration capabilities and enhance the way our customers interact with our innovative platform. At Motive, we provide the tools that empower businesses to streamline operations, mitigate risks, and boost profitability. Your role will involve collaborating closely with our Sales and Customer Success teams, diving deep into customer needs, and designing tailored integration solutions that align with their unique business challenges. With a focus on actively developing and deploying integrations using top-tier middleware platforms such as Mulesoft, Workato, and Boomi, you'll truly make a difference for our users. Your expertise will be critical in building solid relationships with technical leaders within customer organizations, while also sharing invaluable knowledge with your Motive colleagues across various departments. If you’re passionate about creating effective solutions and excited to work in a diverse, inclusive environment, Motive would love to hear from you. Let's transform the way companies leverage technology together!

Frequently Asked Questions (FAQs) for Senior Solutions Engineer - Integrations Role at Motive
What qualifications do I need to apply for the Senior Solutions Engineer - Integrations position at Motive?

To apply for the Senior Solutions Engineer - Integrations position at Motive, candidates should possess over five years of hands-on experience in developing and implementing integrations using Mulesoft, Workato, or Boomi. Proficiency in working with OAuth, SAML, Single Sign-On, and a strong understanding of Enterprise Integration Design Patterns is essential. Relevant certifications, such as Mulesoft Platform Architect or Mulesoft Integration Architect, are also preferred.

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What is the work environment like for a Senior Solutions Engineer - Integrations at Motive?

The work environment for a Senior Solutions Engineer - Integrations at Motive is supportive and collaborative, with a strong emphasis on diversity and inclusion. As a fully remote position based in Pakistan, you will engage with a highly skilled team dedicated to delivering quality solutions and excellent customer service, while promoting a healthy work-life balance.

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What can I expect during the interview process for the Senior Solutions Engineer - Integrations role at Motive?

The interview process for the Senior Solutions Engineer - Integrations role at Motive includes initial screenings followed by technical and behavioral interviews, where you'll be asked both about your experience and how you approach problem-solving. Expect to demonstrate your integration skills and discuss how you've successfully managed client relationships in past roles.

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How does the Senior Solutions Engineer - Integrations position contribute to customer satisfaction at Motive?

The Senior Solutions Engineer - Integrations plays a vital role in ensuring customer satisfaction at Motive by understanding customer requirements, designing custom integration solutions, and supporting successful implementations. By advocating for users throughout the project lifecycle, you help build lasting relationships and drive positive outcomes for our clients.

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Is remote work possible for the Senior Solutions Engineer - Integrations job at Motive?

Yes, the Senior Solutions Engineer - Integrations position at Motive is fully remote, allowing you to work from Pakistan. This approach fosters a flexible work-life balance while enabling you to collaborate with colleagues and clients across various locations.

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What technologies are essential for the Senior Solutions Engineer - Integrations role at Motive?

For the Senior Solutions Engineer - Integrations role at Motive, essential technologies include middleware platforms like Mulesoft, Workato, and Boomi. Knowledge of Java for building custom solutions, as well as familiarity with APIs and cloud-based services, is equally important.

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What is the main goal of the Senior Solutions Engineer - Integrations at Motive?

The main goal of the Senior Solutions Engineer - Integrations at Motive is to design, develop, and deploy integration solutions that effectively meet customer needs. By leveraging the Motive platform, you will enhance operational efficiency and provide strategic value to our clients, ultimately helping them thrive in their industries.

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Common Interview Questions for Senior Solutions Engineer - Integrations
Can you describe your experience with integration platforms like Mulesoft or Workato?

When answering this question, provide specific examples from your past work that illustrate your proficiency with integration platforms. Discuss projects you’ve led, the challenges you faced, and how you overcame them. Mention any integrations you’ve built and the business outcomes they enabled.

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How do you approach understanding a customer's integration needs?

A good response should outline your process of inquiry. Start by explaining that you listen actively to the customer, ask targeted questions to uncover pain points, and analyze their existing systems. This will demonstrate that you put customer needs at the forefront of your technical understanding.

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What challenges have you faced while developing integrations and how did you overcome them?

Highlight specific challenges such as data inconsistencies, integration delays, or conflicting requirements. Explain the steps you took to diagnose the problem, collaborate with stakeholders, and implement a solution while also focusing on how you learned from that experience.

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Can you explain a complex integration project you have worked on?

Describe the project scope, your role, the technologies involved, and specific challenges you faced. Be sure to highlight the strategies you used for successful implementation and how the final solution benefited the client or your organization.

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What is your experience with Agile methodologies?

Demonstrate your familiarity with Agile principles by detailing your experience with Scrum or other Agile practices. Discuss how you've applied iterative development and collaboration to deliver solutions quickly while fostering communication within your team.

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How do you balance technical requirements with client expectations?

Explain that balancing technical requirements with client expectations involves clear communication. Discuss how you set realistic timelines, manage client expectations, and provide updates throughout the integration process to ensure alignment and satisfaction.

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What are the key features you consider when designing APIs?

Highlight the importance of scalability, security, and documentation when designing APIs. Explain that a well-designed API should facilitate easy integration, follow industry standards, and provide thorough documentation to support developers.

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How do you ensure high-quality deliverables in your integration projects?

Talk about your approach to quality assurance, which may include peer reviews, testing protocols, and utilizing automated testing tools. Emphasize the importance of documenting lessons learned and continuously iterating on process improvements to enhance quality.

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How have you handled stakeholder communication on integration projects?

Discuss your strategy for effective communication with stakeholders, such as holding regular check-ins, providing clear documentation, and being responsive to feedback. Highlight any tools or practices you use to strengthen this communication.

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What certifications do you have that relate to integration development?

Mention any relevant certifications, such as Mulesoft Platform Architect or Integration Architect, as well as any ongoing training or coursework you are pursuing to stay current in the industry. This shows your commitment to professional development.

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Motive provides technology to enhance safety, productivity, and profitability for over 120,000 businesses in various industries, while fostering a culture of excellence and inclusivity for impactful work.

190 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Global CitizenBadge Innovator
CULTURE VALUES
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Rapid Growth
Passion for Exploration
Empathetic
Feedback Forward
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching
Life insurance
Maternity Leave
Paternity Leave
Paid Holidays
Paid Time-Off
Performance Bonus
Social Gatherings
Some Meals Provided
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 28, 2024

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