Job details

IT SaaS Engineer

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As the SaaSOps Engineer for Motive, you will play a key role in configuring and managing SaaS and internally-hosted applications for IT, provide top-level support for the IT Support team, develop and administer identity management(Okta), and other SaaS service backend administrative duties. A prospective candidate should have a proven track record with owning, operating, and administering Okta, G-Suite, BetterCloud, Atlassian, Slack, Github, AWS, GCP and all SaaS applications.

What You'll Do:

You will work with partners within the company to design, configure, implement, maintain and promote a variety of internal applications, including Okta, the Atlassian suite, G Suite and Slack.
You will take the lead in assessing and selecting new technologies and integrations, including product enhancement and product upgrades.
You will identify and drive initiatives to increase enterprise productivity through integrations, articulation of best practices and training, with a particular focus on collaboration with other teams to identify conflicts and redundancies.
You will document procedures, policies, technical instructions and securitization practices.
You will understand and assess dynamic business and support processes to implement, configure and optimize application usage.
You will research, install, maintain, and troubleshoot application plugins/add-ons.
You will maintain enterprise application reliability, including proactive issue mitigation.
You will work to scale software to support dynamic teams in a fast-paced environment
You will perform application risk assessments and develop risk maps to ensure users and data are protected
Most importantly, you will make applications do more than they were built to do (and then work with our vendors to make sure our needs make it onto their roadmaps)

What We're Looking For:

5+ years of experience in enterprise-level IT services
2+ years of experience with Custom API scripting/coding
2+ years of experience working with a Cloud Identity as a Service (IdaaS) solution like Okta, BetterCloud
2+ years implementing and supporting SAML and federated authentication
Experience creating and maintaining Custom API integrations between SaaS tools
Experience managing G-Suite (DNS record configuration, security configuration, email routing)
Experience planning, executing and managing technical projects independently

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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Motive Glassdoor Company Review

4.2

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CEO of Motive

Shoaib Makani

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Average salary estimate

$75000 / YEARLY (est.)

min

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$60000K

$90000K

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What You Should Know About IT SaaS Engineer, Motive

If you're looking to make a significant impact in the tech world, look no further than the IT SaaS Engineer position at Motive! In this fully remote role based out of Pakistan, you'll join a vibrant team dedicated to revolutionizing the way physical operations are managed across various industries. Whether it's helping a Fortune 500 company or a local business, your efforts will contribute to making work safer, more productive, and profitable through innovative technology. As an IT SaaS Engineer, you will take charge of configuring and managing SaaS applications like Okta, G-Suite, and Slack. You'll also be the go-to person for supporting our IT team, ensuring all systems are optimized and running smoothly. We need someone who's not just technically savvy but also passionate about enhancing productivity through technology. Your knack for identifying the best technological solutions and training other team members will help elevate not just our applications but the entire organization. You'll dive deep into application risk assessments, drive improvement initiatives, and collaborate closely with diverse teams. If you’re experienced with custom API integrations and thrive in fast-paced environments, this might be the perfect fit for you. Join us at Motive and be a part of a diverse and inclusive workplace that values different backgrounds and perspectives. Let's empower the way businesses operate, together!

Frequently Asked Questions (FAQs) for IT SaaS Engineer Role at Motive

What responsibilities does an IT SaaS Engineer at Motive have?

An IT SaaS Engineer at Motive is responsible for managing and configuring SaaS applications, providing support for the IT team, and driving initiatives that enhance productivity through effective technology integration. The role requires familiarity with Okta, G-Suite, and various Atlassian tools to ensure seamless operations.