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Strategic Partnerships Manager

Modern Health 

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status. 

We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role- 

Modern Health is looking for an experienced Senior Partnership Manager to shape and drive our Consultant Program. In this highly visible role, you'll report to and work alongside our VP of Partnerships and own the day-to-day management of our partners and their clients – acting as a liaison between Modern Health and a targeted group of innovative and passionate benefit consultants. You will be responsible for identifying new partnership opportunities, nurturing existing high-value partners (i.e., WTW, Mercer, Aon, Lockton, Aliant, etc.), and representing Modern Health as a leader in the industry to positively impact the lives of millions. The ideal candidate is highly motivated, enthusiastic, relationship-oriented, and mission-driven.

This position is not eligible to be performed in Hawaii.

What You’ll Do-

  • Support the growth of Modern Health by driving qualified opportunities from Referral Partners to the Sales team - you will drive the strategic plan and implementation with a set of national firms to ensure consistent referrals to Modern Health are made to their employers/clients
  • Own the partner experience and drive operational excellence for ease of doing business with a targeted number of national consulting firms
  • In partnerships with the Marketing Liaison, you will implement, lead and create marketing campaigns that generate demand & awareness, and engagement events effectively leveraging referral partners as lead generation engines
  • Collaborate with partners to develop a strong GTM plan and manage co-marketing activities such as events, webinars, etc
  • Comfortable with developing strong and deep partner relationships both internally and externally as well as collaborate cross-functionally and work closely with leaders from internal teams including Product, Clinical Care, Client Success, and Operations
  • Serve as the executive source and day-to-day contact from Modern Health to executive-level stakeholders, subject matter experts, and lead consultants at our partners
  • Work closely with our Account Executives and Client Success team members to jointly leverage strong relationships with key contacts in the benefits consultant community to drive sales qualified opportunities and streamline renewal experience
  • Build, customize and present our solutions and capabilities, and expand the broader conversation around mental health strategies with key innovation leaders in the benefits broker space

Who You Are-

  • 7+ years of experience in the employer healthcare benefit consultant/broker space or experience in partnerships or sales in the vendor space
  • Preferred Bachelor's degree with emphasis in business, healthcare, health management, or well-being
  • Experience working with benefit consultants and proven track record of developing strong partnership relationships 
  • Proven track record meeting monthly and annual goals including either creating sales opportunities and/or meeting annual revenue goals
  • High EQ, strong interpersonal and relationship-building skills, polished communications, and a proven track record of success with large, national strategic partners
  • Maintains and cultivates a deep understanding of the healthcare/benefits space 
  • Attention to detail, superior presentation skills, and the desire to lead national strategic projects with high visibility
  • Self-starter, reliable team player with the ability to deliver quality projects on time
  • Ability to thrive in a rapidly changing environment, and successfully manage multiple projects with a sense of urgency

Benefits

Fundamentals:

  • Medical / Dental / Vision / Disability / Life Insurance 
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off 
  • Company-wide Collective Pause Days 

Family Support:

  • Parental Leave Policy 
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial Planning Benefit through Origin

But wait there’s more…! 

  • Annual Wellness Stipend to use on items that promote your overall well being 
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.


Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

San Francisco Bay Area
$214,500$252,300 USD
All Other California Locations
$214,500$252,300 USD
Colorado
$193,050$227,070 USD
New York City
$214,500$252,300 USD
All Other New York Locations
$193,050$227,070 USD
Seattle
$214,500$252,300 USD
All Other Washington Locations
$193,050$227,070 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

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CEO of Modern Health
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Alyson Friedensohn
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Average salary estimate

$222675 / YEARLY (est.)
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$193050K
$252300K

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What You Should Know About Strategic Partnerships Manager, Modern Health

As the Strategic Partnerships Manager at Modern Health, you'll be at the forefront of revolutionizing mental health benefits for employers across the globe. This fully remote role offers the unique opportunity to manage key partnerships with innovative benefit consultants and brokers who are just as passionate about mental health as you are. Your main mission will be to foster and nurture relationships with high-profile partners like WTW, Mercer, Aon, and Lockton, paving the way for Modern Health's approach to mental well-being to reach even more individuals. Not only will you drive strategic plans to increase qualified opportunities but also collaborate with our Marketing team to create impactful campaigns that resonate with both consultants and clients. Picture yourself presenting strategies, leading collaborative events, and ensuring our partners experience seamless interactions with our team. The role is ideal for someone with at least 7 years of experience in the employer healthcare benefit consultant space or in partnerships and sales. If you're enthusiastic, motivated, and eager to make a difference in people's lives, this is the role for you! Join Modern Health's mission to provide effective mental health solutions, and be part of a culture that values diversity and inclusivity. We can't wait to hear from you!

Frequently Asked Questions (FAQs) for Strategic Partnerships Manager Role at Modern Health
What qualifications do I need to apply for the Strategic Partnerships Manager position at Modern Health?

To apply for the Strategic Partnerships Manager role at Modern Health, candidates should have at least 7 years of experience in the employer healthcare benefit consultant space or in partnerships and sales. A preferred Bachelor's degree in business, healthcare, healthcare management, or well-being is also beneficial. Additionally, strong interpersonal and relationship-building skills, along with a proven track record of managing significant partnerships, are essential for this role.

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What responsibilities can I expect as a Strategic Partnerships Manager at Modern Health?

As a Strategic Partnerships Manager at Modern Health, you will be responsible for nurturing existing high-value partnerships and identifying new opportunities in the healthcare benefit consultant space. Your duties will include driving operational excellence in partner relations, implementing marketing strategies, managing co-marketing activities, and collaborating with various internal teams to ensure a seamless experience for partners and clients alike.

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Can I work remotely as a Strategic Partnerships Manager for Modern Health?

Yes! The Strategic Partnerships Manager role at Modern Health is a fully remote position, allowing you to work from anywhere in the U.S. However, candidates must be comfortable maintaining overlapping hours with the Pacific time zone, ensuring effective collaboration with the team and partners.

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What is the company culture like at Modern Health for the Strategic Partnerships Manager?

Modern Health prides itself on a people-first culture that values inclusivity and diversity. As a Strategic Partnerships Manager, you'll be part of a hyper-growth company recognized for its commitment to employee well-being and connectedness, even in a fully remote workforce. You'll have the opportunity to participate in team-building activities and access resources that promote personal and professional development.

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What type of benefits does Modern Health offer to its Strategic Partnerships Manager?

Modern Health offers a comprehensive benefits package for the Strategic Partnerships Manager position, including medical, dental, and vision insurance, a flexible spending account, a generous time-off policy, and professional development stipends. Additionally, employees can benefit from wellness stipends, parental leave, and financial wellness programs.

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What skills are necessary for success in the Strategic Partnerships Manager role at Modern Health?

Success in the Strategic Partnerships Manager position at Modern Health requires a high emotional intelligence (EQ), excellent communication skills, and a strong ability to build relationships effectively. You'll also need to be detail-oriented, possess superior presentation skills, and be comfortable managing multiple projects within a dynamic work environment.

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How does Modern Health ensure a strong partnership experience for clients in the Strategic Partnerships Manager role?

In the Strategic Partnerships Manager role at Modern Health, you'll focus on driving operational excellence and supporting the partner experience by ensuring ease of doing business with targeted national consulting firms. Collaboration with internal teams, like Product and Client Success, helps create a seamless partnership experience, allowing you to positively impact the lives of millions.

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Common Interview Questions for Strategic Partnerships Manager
Can you explain your experience with managing partnerships in the healthcare benefits space?

When discussing your experience with partnerships, highlight specific examples of successful collaborations you've led. Be sure to share metrics or outcomes that demonstrate the impact of your partnership management skills. Mention any innovative strategies you implemented to nurture those relationships and how they contributed to the organization's growth.

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How do you handle conflicts or challenges that arise with partners?

In responding to this question, discuss your approach to conflict resolution. Illustrate this with a past example where you've successfully navigated a challenging situation with a partner. Emphasize your communication skills and ability to find common ground to arrive at a mutually beneficial solution.

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What tactics have you employed to identify new partnership opportunities?

Share your strategies for identifying new partnerships, such as market research, leveraging industry networking events, or utilizing existing relationships for referrals. Explain how these tactics have led to previous successful partnerships, showcasing your proactive nature in seeking opportunities.

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Can you tell us about a successful marketing campaign you led in partnership management?

When answering, focus on a specific marketing campaign that had a notable impact. Describe your role in the campaign, including your collaboration with other teams and how you leveraged partnerships to enhance its reach and effectiveness. Discuss the metrics that demonstrate its success.

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Describe how you would approach creating a go-to-market plan with a consulting partner.

In your response, outline the steps you would take to create a strong go-to-market plan. Discuss the importance of understanding the partner's business, aligning goals, and developing a joint strategy. Highlight your collaborative approach in engaging stakeholders to ensure buy-in and success.

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What do you see as the key factors for effective communication with partners?

Discuss the importance of transparency, timely updates, and active listening in maintaining effective communication with partners. Provide examples from past partnerships where your communication style contributed to relationship strength or helped to resolve complications.

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How do you prioritize tasks when managing multiple partnerships simultaneously?

Explain your method for prioritizing tasks, such as assessing urgency, potential impact, or resource availability. Mention tools or strategies you use to stay organized and how you ensure all partners receive the attention they require, fostering successful collaboration.

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What interests you most about working for Modern Health?

In your answer, reflect on Modern Health's mission to improve mental health care and the opportunity to make a meaningful impact. Talk about your alignment with their values, your desire to contribute to the growth of their consulting program, and enthusiasm for being involved in a dynamic team.

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How do you stay updated with trends in the healthcare benefits industry?

Share your approach to staying informed about industry trends, such as following relevant publications, participating in industry associations, attending conferences, and engaging in professional networks. Illustrate how this knowledge benefits your partnerships and overall effectiveness.

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What experience do you have with data analysis in partnership management?

Discuss any experience you have with using data to inform partnership decisions. Share examples of how you've relied on data analytics to track performance metrics, gauge partner success, or identify areas for improvement, reinforcing the importance of data-driven decision-making in your role.

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At Modern Health, we have a vision for a world where mental health becomes a priority and strength for all. We want all people, even those not in crisis, to be able to prioritize their mental health on a daily basis so that they can unlock their f...

37 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$193,050/yr - $252,300/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 29, 2024

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