Military Benefits Specialist

Job Summary

A company is looking for a Military and Veteran Benefits Specialist responsible for administering military-related benefit programs.

Key Responsibilities

• Administer and coordinate military-related benefit programs, including preparing attendance certifications and maintaining records
• Act as a liaison between students and military entities, resolving issues related to claims and benefits
• Communicate benefit information to students and ensure compliance with university policies and legal regulations

Required Qualifications

• High School diploma or equivalent
• 2 years of experience in financial aid or a similar customer service field
• Knowledge of VA benefit programs is preferred
• Experience with Salesforce or similar information management systems is a plus
• Experience in a high-volume customer service or student support environment is advantageous