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Engineering Manager, Business Verification

About Middesk

Our goal is to make it easier for businesses to work together. Since 2018, we have been a leading disruptor in the business identity market. While consumer identity technology has seen significant modernization and digitization over the past decade, business identity and verification largely continues to be a manual process, specifically in the context of onboarding businesses to receive access to financial products and services. Our best-in-class business identity platform provides access to complete, up-to-date information that financial services institutions and fintechs need to make educated decisions about their customers and facilitate rapid onboarding and transacting. Our vision is that every company can instantly gain access to all the data, products, and services they need to establish and grow their business with ease. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal.

About Middesk Engineering

"Velocity" is the rate at which we effect realized value for our customers, not the rate at which we ship code. We believe that great products result when technical excellence and craft is combined with deep understanding of our customers and the problems we can help them solve. We’re a humble, self-motivated team that seeks to ship early and ship often; we pride ourselves with being willing to roll up our sleeves to solve even the messiest problems our customers present to us.  Middesk Engineering is customer-first engineering.

 The Role

We’re looking for an engineering leader to lead product engineering pods focused on our core business verification product. Our business verification product enables our customers to seamlessly onboard SMBs by leveraging 1st party access to authoritative government data sets. Middesk organizes our teams into focused pods of 3-5 engineers. 

On day one, you’ll embed yourself on one of our existing pods, partner with product and design to shape business and product decisions and team up with engineers on your team to keep the team moving forward, shipping quickly and responsively adjusting to customer feedback. You’ll ultimately be responsible for 8-10 engineers across two of our identity pods. 

We’re a small team of hands-on contributors, so you’ll roll up your sleeves when needed—whether that’s writing stories, taking on engineering on-call duties, debugging a flaky build, or shipping a fix. Ultimately, your primary responsibility will be the success of your team. This includes hiring, coaching, and mentoring to ensure your team delivers impactful results for the business.

What You'll Do:  

  • Manage and coach a team of full-stack engineers, supporting their growth by identifying development opportunities, providing continuous feedback, and addressing performance management needs.

  • Partner with our recruiting team to hire and build your team with humble,  self-driven engineers as we scale our engineering organization.

  • Collaborate with Product, Design, and Go-to-Market teams to shape your team’s roadmap and strategy.

  • Work closely with our Foundation team to quickly ship and release new data products and insights for our customers.

  • Engage directly with our customers to understand their needs and partner closely with our data teams to address them effectively.

  • Collaborate with the Engineering leadership team to continue to define our culture and improve our engineering team through scalable and repeatable processes.

What We’re Looking For:

  • 2+ years of experience leading product engineering teams in either an engineering manager or team lead capacity.

  • 6+ years of product engineering experience as an individual contributor, with strong technical skills that enable you to quickly learn and deeply engage with our codebase with your team.

  • A strong understanding of customer needs, with a proven track record of aligning engineering goals to deliver impactful, user-focused outcomes.

  • Ability to effectively manage stakeholders, communicate in a structured and clear manner, and drive accountability across the team.

  •  demonstrated ability to grow and manage a team through coaching, mentorship, and providing constructive performance feedback.

Nice to Haves:

  • Previous experience at early or mid-stage startups as a founder, team lead, or early-stage manager.

  • Experience working on data products, Fintech, or Enterprise SaaS products.

Middesk Glassdoor Company Review
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CEO of Middesk
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Kyle Mack
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Average salary estimate

$150000 / YEARLY (est.)
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$130000K
$170000K

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What You Should Know About Engineering Manager, Business Verification, Middesk

Join Middesk as an Engineering Manager for our Business Verification team, where your leadership will be crucial in shaping our exemplary engineering culture. In the vibrant tech hub of San Francisco, you'll lead a dedicated group of 8-10 engineers focused on crafting solutions that redefine how businesses verify their identities. Middesk, a prominent name in the business identity space and backed by esteemed investors like Sequoia Capital, is on a mission to streamline how companies connect with financial products and services. Your role will have you diving into hands-on engineering tasks when necessary, ensuring your team moves swiftly while addressing our customers' evolving needs. Our product utilizes first-party data sets to help SMBs onboard effortlessly—a task you'll facilitate through mentorship, hiring top talent, and collaborating with product and design teams. With an agile mindset, you'll engage with customers directly to gain insights that influence your roadmap. If you thrive in a fast-paced environment where your efforts drive real impact, you'll find a rewarding opportunity here at Middesk, where we pride ourselves on our customer-first approach and our commitment to engineering excellence.

Frequently Asked Questions (FAQs) for Engineering Manager, Business Verification Role at Middesk
What does an Engineering Manager at Middesk in San Francisco do?

An Engineering Manager at Middesk in San Francisco leads product engineering pods focused on our business verification product. This role involves managing a team of engineers, mentoring them, collaborating with product and design teams, and ensuring that the team delivers impactful results while engaging closely with customers.

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What qualifications are needed for the Engineering Manager position at Middesk?

To qualify as an Engineering Manager at Middesk, candidates should have at least 2 years of experience in leading product engineering teams, coupled with 6 years of hands-on product engineering experience. Strong technical skills, an understanding of customer needs, and a proven ability to manage and grow a team are essential.

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What is the focus of the Engineering Manager role at Middesk?

The Engineering Manager role at Middesk focuses on leading engineering teams that develop our core business verification product. This includes hiring and coaching engineers, collaborating on roadmaps, and ensuring a customer-first approach to engineering solutions.

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How does Middesk support professional growth for its Engineering Managers?

Middesk supports professional growth by encouraging Engineering Managers to identify development opportunities, provide continuous feedback, and foster an environment of mentorship. This ensures that both team members and managers can advance their skills and careers.

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What kind of work culture can be expected at Middesk?

At Middesk, the work culture is characterized by humility, self-motivation, and a customer-first approach. The company values open collaboration and encourages hands-on engagement with the product to solve complex customer problems.

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What technologies might an Engineering Manager at Middesk work with?

An Engineering Manager at Middesk would work with a variety of technologies relevant to product engineering and data management. This includes first-party data integration and various programming languages commonly used in full-stack development.

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Is prior experience in fintech necessary for the Engineering Manager position at Middesk?

While not strictly necessary, having prior experience in fintech, data products, or enterprise SaaS can be beneficial for the Engineering Manager position at Middesk, as it provides a strong context for understanding our customers and their needs.

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Common Interview Questions for Engineering Manager, Business Verification
Can you explain your experience leading engineering teams?

When answering this question, detail your previous roles, focusing on specific challenges you've faced while managing teams, how you led them to success, and any measurable impacts your leadership had on the projects.

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How do you prioritize tasks for your engineering team?

Outline your approach to prioritization, such as using customer feedback, project timelines, and business objectives. Communicate how you involve your team in this process and ensure everyone understands the priorities.

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What strategies do you use for mentoring engineers?

Discuss your mentoring philosophy, emphasizing how you assess individual development needs, provide constructive feedback, and create an environment that encourages learning and growth among your team members.

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How do you handle underperformance in your team?

Illustrate your approach by explaining how you identify performance issues early, engage in open conversations with affected team members, and develop actionable plans to support their improvement.

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Describe your experience with product roadmapping.

Share examples of how you've partnered with product and design teams to define roadmaps, keeping in mind customer feedback and strategic goals. Highlight any successful outcomes derived from your roadmapping efforts.

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How do you ensure clear communication within your engineering team?

Emphasize the importance of regular check-ins, status updates, and structured meetings to foster transparent communication. Mention any tools you use to enhance team collaboration.

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What do you believe is key to building a successful engineering team?

Discuss the significance of hiring the right talent, fostering an inclusive culture, and aligning team objectives with broader business goals. Mention how strong communication and collaboration contribute to success.

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How do you stay updated on technological advancements relevant to your work?

Share your strategies for keeping up with industry trends, whether through reading, attending workshops, or engaging in networking opportunities with peers and thought leaders in technology.

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What methods do you use to gauge customer satisfaction with engineering outputs?

Describe any techniques you use, such as feedback surveys, direct customer interviews, or usability tests, to assess how well engineering solutions meet customer needs and how you use that data to guide future improvements.

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Can you share an example of a particularly challenging project you managed?

Provide a detailed account of a challenging project, explain the hurdles faced, your strategy in overcoming them, and the final outcomes. This demonstrates your problem-solving skills and resilience as a leader.

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Middesk's mission is to enable every business to access the products and services they need to grow and thrive. We believe that if we can make it easy for a business to access financial products, hire new employees, and transact with other busines...

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Full-time, on-site
DATE POSTED
November 27, 2024

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