People Coordinator (6 Month FTC)

Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world’s leading brands and stores. We are a scale-up business, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace.

At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn’t, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper. Lyst has raised over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH.

The Opportunity

As a our People Coordinator you are part of supporting and contributing to a high-energy and empowering culture.

Reporting to the Senior People Manager you will work closely with the wider team to deliver a proactive, first-class people experience to drive and support high-performance delivery.

The role will suit someone operating at an administrative or coordinator level who has had some initial experience of a People role and is ready for the next step. If you are an individual who thrives in a fast-paced autonomous environment, then this role could be for you. 

People Admin & Operations

• Manage all people team administration from onboarding through to exit through our HRIS system HiBob including relative documentation
• Support our Office Manager with general office administration and cover reception as and when needed
• Effectively support and maintain policies and procedures to ensure best practice approach
• Assist with supporting our People Team with the coordination of our annual salary review process
• Seek to continuously improve People Ops processes and procedures to promote efficiency and effectiveness in our ways of working
• Be an integral player in supporting ad-hoc people initiatives and projects across the business
• Aid with the coordination of all company monthly All Hands meetings 
• Support with ongoing communication relating to people or wider committee updates 

People Data

• Take ownership of administration relating to the People experience, ensuring accuracy in all our data to ensure smooth operational delivery and best-in-class service is provided to the business
• Support with the creation of robust and insightful people metrics
• Support the wider people team with ad-hoc data analysis or data request from the wider business

Champion our Culture 

• Alongside our Senior People Advisor, champion our engagement platform, Office Vibe, to help develop strategies and programmes to boost employee engagement and satisfaction 
• Manage all aspects of the employee lifecycle, including onboarding, performance management, family leave, off-boarding & exit interviews, with the support of our senior people advisor and wider People and Facilities function
• Play a role with our DE&I committee, supporting all initiatives and helping to contribute to an inclusive workplace
• Be a champion of our culture and a contributor to implementing our people initiatives

What would we love from you?

• Experience with owning the people experience administration from onboarding through to exit
• Top-notch organisation skills with the ability to progress and prioritise a multi-faceted workload and manage systems and processes effectively
• A natural ability when it comes to building relationships at all levels, offering support and first-line advice authentically and meaningfully
• Excellent communication and influencing skills, with the ability to identify and understand business needs
• A culture ambassador with a proven track record of successfully contributing to culture initiatives within a wider people team
• Experience working in a fast-paced business and comfortable with changing priorities 
• Passionate about continuous improvement and employee engagement, helping maintain Lyst's unique culture
• Experience using an HRIS system and comfortable with building reports
• Experience with G-Suite is beneficial 
• Experience with payroll processes and, ideally, exposure to Pento 

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.
• Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.
• Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.
• Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service.
• Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start.
• Training Allowance: We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources.
• Pension Scheme: Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution.
• Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You’ll receive a free eye test every year and a discount towards glasses.
• Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them.
• Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work.
• Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.

We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.