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Residential Treatment Specialist/HUD Service Coordinator

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.    
LSSI is hiring a full-time Residential Treatment Specialist/HUD Service Coordinator. Under the general supervision of the Group Home Supervisor, provide counseling and case management including service coordination to mentally ill adults in a group home setting in order to promote recovery and independent living skills.
Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:
 
  
  •  On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  •  Competitive salary based upon relevant education, experience and licensure.
  •  Salary $21-$22/Hourly.
  •  Opportunity for advancement.
  •  Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  •  The paid training you need to learn, grow, and succeed!
Essential Functions:   
  • Coordinates home and community based service through providing needs assessments, case management and for a caseload of 8-10 clients.
  • Monitor GH milieu, provide skills and educational training along with crisis intervention to clients as needed.
  • Achieve mastery of Carelogic EHR system.
  • Maintain accurate and timely clinical and administrative documentation within accreditation and licensure standards; knowledge of Rule 140.
  • Facilitate the maintenance of safe, secure and sanitary GH milieu according to house/program rules and governmental standards.
Position Qualifications:   
  • High School Diploma or GED. Bachelor's degree in human/social services preferred. 
  • Preferably MHP or QMHP
  • Must have good written and oral communication skills and proficiency in English language.
  • Basic technology proficiency required (e-mail, phone, word documents)
  • Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
  • Must have basic car insurance.
  • Must have valid driver’s license and access to insured vehicles.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 
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CEO of Lutheran Social Services of Illinois
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Rev. Denver Bitner
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What You Should Know About Residential Treatment Specialist/HUD Service Coordinator, Lutheran Social Services of Illinois

If you're looking to make a meaningful impact in the lives of others, Lutheran Social Services of Illinois (LSSI) is seeking a dedicated Residential Treatment Specialist/HUD Service Coordinator to join our vibrant team! With over 150 years of commitment to healing and justice, LSSI is a cornerstone of support for mentally ill adults in our communities. As a Residential Treatment Specialist, you'll provide essential counseling and case management in a group home setting, helping clients develop critical recovery and independent living skills. Working under the guidance of the Group Home Supervisor, you'll enjoy a role that combines personal interaction and professional growth. With a competitive hourly wage of $21-$22, along with an attractive benefits package including a comprehensive healthcare plan, generous paid time off, and flexible working hours, LSSI is committed to creating a rewarding environment for its employees. Your journey in this fulfilling role will involve coordinating essential services for your caseload of 8-10 clients, providing crisis intervention, and ensuring a safe living atmosphere while adhering to governmental standards. If you have a high school diploma or GED, great communication skills, and a passion for helping others, we’d love to hear from you. At LSSI, not only will you use your skills effectively, but you will also receive the training necessary to thrive in your role. Join us in our mission to change lives for the better!

Frequently Asked Questions (FAQs) for Residential Treatment Specialist/HUD Service Coordinator Role at Lutheran Social Services of Illinois
What does the Residential Treatment Specialist/HUD Service Coordinator position at Lutheran Social Services of Illinois involve?

The Residential Treatment Specialist/HUD Service Coordinator role at Lutheran Social Services of Illinois includes providing counseling and case management to mentally ill adults in a supportive group home setting. You will coordinate services, conduct needs assessments, and educate clients on independent living skills, enabling them to reach their recovery goals. The position is an incredible opportunity to make a difference while being part of a dedicated team.

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What qualifications are required for the Residential Treatment Specialist position at LSSI?

To be considered for the Residential Treatment Specialist position at Lutheran Social Services of Illinois, candidates should have a high school diploma or GED, with a bachelor's degree in human or social services preferred. Experience in mental health, basic technology proficiency, and strong communication skills are also important for success in this role.

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What are the benefits of working as a Residential Treatment Specialist at Lutheran Social Services of Illinois?

Working as a Residential Treatment Specialist at Lutheran Social Services of Illinois offers numerous benefits, including a competitive salary, opportunities for career advancement, flexible paydays, a comprehensive benefits package including healthcare and paid time off, and the chance for professional development through training. You'll also find satisfaction in helping others transform their lives in a supportive environment.

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What is the salary range for the Residential Treatment Specialist position at LSSI?

The salary range for the Residential Treatment Specialist position at Lutheran Social Services of Illinois is between $21-$22 per hour. Compensation is based on relevant education, experience, and licensure, ensuring that your skills and knowledge are appropriately recognized and rewarded.

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What skills are important for a Residential Treatment Specialist at Lutheran Social Services of Illinois?

Successful Residential Treatment Specialists at Lutheran Social Services of Illinois should possess excellent communication and organizational skills, proficiency in Microsoft Office applications, and the ability to engage effectively with clients in a therapeutic setting. Being proficient in basic technology and maintaining accurate clinical documentation is also crucial in this role.

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Does LSSI provide training for the Residential Treatment Specialist position?

Yes! Lutheran Social Services of Illinois provides paid training for the Residential Treatment Specialist position. This training is designed to help you gain the necessary skills, knowledge, and experience to thrive in your role while ensuring the highest quality of care for clients.

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What is the mission of Lutheran Social Services of Illinois?

Lutheran Social Services of Illinois is committed to providing healing, justice, and wholeness to people and communities. With over 150 years of service, LSSI’s mission is to support and empower individuals and families by offering crucial resources, care, and advocacy to those who need it most.

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Common Interview Questions for Residential Treatment Specialist/HUD Service Coordinator
Can you describe your experience working with mentally ill adults?

When answering this question, share specific experiences you’ve had in previous roles that involved supporting mentally ill clients. Highlight techniques you used, challenges you faced, and the impact of your role. Emphasize your understanding of mental health and your commitment to fostering recovery.

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What strategies do you use for crisis intervention?

To effectively answer this question, think through your crisis intervention techniques. Discuss your approach to de-escalating situations, including active listening, maintaining calmness, and supportive communication. Provide examples of real-life scenarios where you successfully managed crises, demonstrating your ability to remain calm and focused under pressure.

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How do you prioritize your caseload effectively?

When asked this question, explain your process for sorting cases based on urgency and client needs. Mention the importance of effective time management and how communication with clients helps you to stay informed about their evolving situations. Sharing a specific example of how you've managed your workload can strengthen your answer.

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What do you know about Rule 140 and its implications for this role?

To answer this question, review key aspects of Rule 140 related to mental health services in Illinois. Discuss your understanding of its requirements for documentation, service provision, and client rights. Illustrate how your knowledge equips you to maintain compliance while serving clients effectively in your role.

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How do you approach teamwork in a group home setting?

In answering this question, discuss the value of collaboration and communication with colleagues. Share examples of how you’ve worked with other professionals in the past, ensuring to highlight how these efforts positively impacted client care. This shows your ability to contribute to a supportive team environment.

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Describe a challenging situation you encountered in your previous work. How did you handle it?

When discussing challenges, choose a situation that showcases your problem-solving skills. Describe the scenario, your actions, and the outcome. Clearly articulate the lessons you learned and how they've helped you grow professionally, especially in handling similar challenges in your role at LSSI.

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What techniques do you use to support clients in developing independent living skills?

Answer this by detailing specific techniques or programs you’ve implemented to help clients gain independence. Discuss personalized strategies that encourage skill development, emphasizing the importance of empowerment and support versus merely providing solutions.

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How do you ensure you are maintaining accurate documentation?

When preparing for this question, consider the tools and strategies you employ to maintain organized and accurate clinical documentation. Discuss your diligence in record-keeping, familiarity with electronic health records, and how you stay updated on coding or compliance requirements.

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What motivates you to work in a role focused on mental health?

Speak genuinely about your passion for supporting individuals with mental health challenges. Connect your motivation to personal experiences or core values that align with LSSI’s mission. Effective storytelling can illustrate your commitment and dedication to this vital field.

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How would you handle a situation where a client is non-compliant with their treatment plan?

In answering this question, describe your approach to engage with the client through open communication and understanding their perspective. Highlight the importance of building relationships and trust, as well as your strategies for encouraging compliance while maintaining respect and empathy.

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MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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