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Talent Account Director Associate (French) - Talent & Learning Solutions - Mid-Market Staffing

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

We are looking for an Account Director Associate to join our team as a trusted adviser with a relentless focus on bringing value to our staffing customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our Talent solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.   

Responsibilities:  

  • Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings   

  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail   

  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization   

  • Shifts communication style and content to fit the needs of different stakeholders   

  • Leads with Solutions, not products, when making recommendations aligned to Customer objectives   

  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together   

  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements    

  • Uses data and insights to support investment recommendations or overcome customer objections    

  • Proactively mitigates churn risk by adopting a smart, customer-centric approach.   

  • Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI   

  • Drives customer growth by proactively identifying opportunities to deliver greater customer value   

  • Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens    

  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy   

  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment  

Qualifications

Basic Qualifications: 

  • 1+ years of applicable sales experience 
  • Fluency in French and in English. 

Preferred Qualifications: 

  • Experience with recruiting, recruitment media and HR software 
  • Experience with SaaS opportunities and Salesforce.com platform 
  • Experience selling IT or recruiting solutions 
  • Knowledge of software contract terms and conditions with the ability to create fair transactions 
  • Strong negotiation and accurate forecasting skills 
  • Demonstrated ability to find, manage and close high-level business in an evangelist sales environment 
  • Ability to assess business opportunities and use data to inform decision making and persuade others 
  • Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors 

Suggested Skills :

  • Negotiation
  • Forecasting
  • Clients Management
  • Closing

 

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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What You Should Know About Talent Account Director Associate (French) - Talent & Learning Solutions - Mid-Market Staffing, LinkedIn

Join LinkedIn as a Talent Account Director Associate (French) on our Talent & Learning Solutions team in vibrant Dublin, Ireland! In this dynamic role, you will become a trusted adviser for our Mid-Market staffing customers, passionately focusing on their success and growth. With a hybrid work environment, you have the flexibility to work from the comfort of your home or connect with your colleagues in the office. Understanding our customers' unique needs is your top priority, and you’ll leverage your skills by engaging in bold conversations that deliver real insights. Develop relationships with various stakeholders within organizations while navigating their objectives and challenges. You will utilize your commercial acumen to craft agreements while serving as a valued internal advocate for your clients. Your role will include analyzing data to bolster your recommendations and strategies, ensuring that our customers realize maximum ROI. With an eye on continuous improvement and risk mitigation, you’ll aim to prevent churn and drive customer growth. Your journey will be filled with opportunities to showcase your experience in sales and client management while embracing our core values of trust, inclusion, and fun. Are you ready to be a part of something transformative at LinkedIn?

Frequently Asked Questions (FAQs) for Talent Account Director Associate (French) - Talent & Learning Solutions - Mid-Market Staffing Role at LinkedIn
What does a Talent Account Director Associate do at LinkedIn?

As a Talent Account Director Associate at LinkedIn, you will act as a trusted adviser for our Mid-Market staffing customers, focusing on understanding their business needs and providing tailored Talent solutions. Your role is to build strong relationships, engage multiple stakeholders, and drive strategic decision-making to enhance customer growth and satisfaction.

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What qualifications are needed for the Talent Account Director Associate position at LinkedIn?

For the Talent Account Director Associate role at LinkedIn, you should have at least 1 year of applicable sales experience and be fluent in both French and English. Preferred candidates will have experience in recruiting, HR software, SaaS opportunities, as well as strong negotiation and forecasting skills.

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What skills are essential for success as a Talent Account Director Associate at LinkedIn?

Essential skills for success in the Talent Account Director Associate role at LinkedIn include strong negotiation abilities, effective client management, the capability to analyze data for strategic decision-making, and the talent to build meaningful relationships across various stakeholders in customer organizations.

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What is the work environment like for a Talent Account Director Associate at LinkedIn?

The work environment for a Talent Account Director Associate at LinkedIn is flexible and hybrid, allowing you to choose whether to work from home or commute to the office when collaboration with your team is essential. This setup promotes a healthy work-life balance while fostering teamwork.

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How does the Talent Account Director Associate contribute to customer success at LinkedIn?

The Talent Account Director Associate plays a crucial role in customer success at LinkedIn by pursuing a customer-centric approach, proactively identifying growth opportunities, and delivering tailored Talent solutions. By ensuring clients receive maximum value and ROI, you help foster long-term partnerships.

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What types of clients will a Talent Account Director Associate work with at LinkedIn?

As a Talent Account Director Associate at LinkedIn, you will be working primarily with Mid-Market staffing customers, which may include small to medium-sized businesses seeking innovative Talent solutions to improve their hiring processes and workforce management.

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Is fluency in French required for the Talent Account Director Associate role at LinkedIn?

Yes, fluency in French is required for the Talent Account Director Associate position at LinkedIn, as you will be engaging with French-speaking clients and stakeholders actively, ensuring effective communication and relationship-building.

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Common Interview Questions for Talent Account Director Associate (French) - Talent & Learning Solutions - Mid-Market Staffing
How do you build relationships with clients as a Talent Account Director Associate?

Building relationships with clients is about understanding their needs and aligning your solutions with their objectives. Start by asking insightful, open-ended questions to uncover their challenges. Regular check-ins and personalized communications also foster connection and trust.

Join Rise to see the full answer
Can you describe a successful negotiation you've conducted?

In a successful negotiation, I analyze the needs and motivations of all parties. I focus on creating win-win scenarios, backing my offers with data and insights. By fostering transparent communication and exploring mutually beneficial solutions, I help close agreements that satisfy both sides.

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What strategies do you use to mitigate churn risk?

To mitigate churn risk, I prioritize understanding client needs and addressing any concerns proactively. Continuous engagement and feedback loops help identify issues before they escalate, allowing me to adapt strategies to ensure our solutions deliver ongoing value for the client.

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How do you approach territory and account planning?

Effective territory and account planning involves assessing the economic and industry landscape while aligning our offerings with client needs. I map key stakeholders and create targeted outreach strategies that consider their objectives, thereby enhancing engagement and sales potential.

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What role does data play in your decision-making process?

Data plays a pivotal role in my decision-making process by informing my strategies and justifying recommendations. By analyzing trends, past performance, and customer behaviors, I can make evidence-based suggestions that resonate with clients and align with their goals.

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How do you adapt your communication style to different client stakeholders?

Adapting my communication style is key to engaging diverse client stakeholders. I assess their comfort levels and preferences, whether they prefer detailed reports or high-level overviews, and adjust my language and tone accordingly to ensure clarity and connection.

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Describe your experience with SaaS solutions in a sales context.

My experience with SaaS solutions includes presenting platform capabilities, understanding client pain points, and demonstrating how our offerings solve those issues. I focus on the user experience and the long-term value that SaaS products bring to clients, making it easier for them to embrace change.

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How do you ensure you are meeting your revenue goals?

To meet revenue goals, I set clear targets and track progress diligently. I employ a mix of proactive outreach and market analysis to identify potential clients, and I continuously refine my strategies based on performance metrics, ensuring I align with overall business objectives.

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What tactics do you use to stay informed about industry trends?

To stay informed about industry trends, I regularly engage with thought leadership articles, attend relevant webinars, and participate in networking events. This ongoing learning enables me to offer fresh insights to clients and position myself as a knowledgeable partner in their growth.

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How would you handle a challenging client situation?

Handling a challenging client situation requires empathy and active listening. I approach the discussion with an open mind, seek to understand their frustrations, and work collaboratively to find solutions. This commitment to resolving issues helps to strengthen the relationship and rebuild trust.

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DATE POSTED
November 28, 2024

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