Linguist HelpDesk Analyst - job 1 of 4

Job Summary

A company is looking for a Linguist HelpDesk Analyst - Hindi to provide technical support in a remote setting.

Key Responsibilities

• Provide technical support by responding to service requests via phone and email
• Troubleshoot and resolve a variety of technical issues submitted through the helpdesk system
• Participate in a rotating on-call schedule with fellow analysts, typically covering one weekend per month

Required Qualifications

• 3+ years of experience in IT
• Bachelor's degree required, along with relevant IT experience
• Ability to speak, read, and write Hindi
• Proficient in diagnosing software problems and testing system functionality
• Must be eligible to obtain and retain a U.S. government security clearance