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QA Automation Engineer

A Silicon Valley-based startup - KODIF - is looking for a QA Automation Engineer to help us revolutionize customer support with AI, data, and automation!

About Us:

  • Kodif is a B2B seed-stage, venture-backed startup. We're empowering CX (customer experience) teams with data, automation, and Gen AI.

  • We enable non-technical teams to build customer support automation without relying on engineers. Imagine ChatGPT which is customized to your company and brand, where you can take actions on behalf of your agents and customers

  • We grew our revenue over 5x in 2023 and continue to scale at a similar pace. It's an exciting time to join right now, with a plan to raise Series A in Q4 2024.

  • Kodif is a well-funded startup, having raised $6.5M so far. Our pre-seed round was led by Village Global, which is backed by Jeff Bezos, Bill Gates, and Reid Hoffman. The Seed round was led by Bling Capital, a prominent fund in Silicon Valley.

  • We have a growing team of 20+ employees. Founders are repeat founders, former senior engineer from Uber, Stanford MBA, and ex-Plug & Play.

  • You'll be part of a small team that moves fast, values transparency and ownership, and focuses on making an impact.

  • You'll have the opportunity to communicate and collaborate effectively with cross-functional teams to produce high-quality software.

  • Customer logos include Trustwallet, CoinMarketCap, Minted, DollarShaveClub and others.

Role Overview

As a QA Automation Engineer, you’ll ensure the quality and reliability of our products through rigorous testing, automation, and collaboration with cross-functional teams. Your contributions will directly impact the efficiency of our cutting-edge AI-powered platform.

How You’ll Make an Impact:

  • Develop and maintain automated test scripts and frameworks.

  • Conduct quality testing to identify and resolve issues.

  • Track, document, and report bugs.

  • Support continuous integration and deployment processes

What Makes You a Good Fit:

  • Expertise in automation tools and scripting.

  • Strong attention to detail and problem-solving skills.

  • Excellent communication and collaboration abilities.

Why You’ll Love Working Here:

  • Ownership and Impact: Be part of a small, fast-moving team where your work directly shapes our success.

  • Competitive Compensation

  • Professional Growth: Opportunities for learning and development in a supportive environment.

Location & Timezones

  • Remote: Work from Latin America.

  • Preferred Timezones: Pacific, Central, or Eastern Time.

Join us in disrupting the Customer Support market and making a lasting impact! 🚀

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QA Automation Engineer, Kodif

Join KODIF as a QA Automation Engineer and be part of an exciting journey in redefining customer support with innovative AI and automation! At KODIF, a rapidly growing Silicon Valley-based startup, we empower non-technical teams to create customer support solutions that outperform traditional methods. Imagine working in a small, agile team where your contributions directly enhance our AI-powered platform, widely used by notable brands like Trustwallet and CoinMarketCap. As a QA Automation Engineer, you’ll develop and maintain automated test scripts and frameworks while conducting thorough testing to ensure our products are reliable and spotlessly crafted. With a keen eye for detail and a penchant for problem-solving, you’ll collaborate closely with cross-functional teams to address challenges efficiently. The momentum at KODIF continues, with significant revenue growth and plans for a Series A round. Embrace this opportunity to make a real impact, gain competitive compensation, and enjoy professional growth in a supportive remote environment tailored for your development. KODIF is not just a company; it's a community of innovators working together to elevate customer experience to new heights. Let's change the game together!

Frequently Asked Questions (FAQs) for QA Automation Engineer Role at Kodif
What qualifications do I need to be a QA Automation Engineer at KODIF?

To become a QA Automation Engineer at KODIF, applicants should have expertise in automation tools and scripting. Additionally, strong attention to detail, problem-solving skills, and excellent communication abilities are essential for collaborating with teams and ensuring high-quality software. A background in software testing and development is highly regarded.

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What type of projects will I work on as a QA Automation Engineer at KODIF?

As a QA Automation Engineer at KODIF, you'll work on testing and enhancing an AI-powered platform that automates customer support processes for brands including Trustwallet and DollarShaveClub. Your work will ensure the quality and reliability of crucial features while collaborating with dedicated teams to drive innovative solutions.

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Is remote work an option for QA Automation Engineers at KODIF?

Yes! KODIF embraces a remote working culture, allowing QA Automation Engineers to work from anywhere in Latin America. Our team members in various time zones, including Pacific, Central, and Eastern Time, can effectively communicate and collaborate without geographical barriers.

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How does KODIF support professional growth for QA Automation Engineers?

At KODIF, we prioritize professional development and offer various learning opportunities. As a QA Automation Engineer, you'll have access to resources and training that help you grow your skills in automation and testing, pushing your career forward in a supportive environment.

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What is the company culture like at KODIF for a QA Automation Engineer?

KODIF fosters a culture of transparency, ownership, and collaboration. As a QA Automation Engineer, you'll be part of a small team that values each member's input, allowing you to make a significant impact on the company's journey toward revolutionizing customer support.

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What tools and technologies do QA Automation Engineers use at KODIF?

QA Automation Engineers at KODIF use a variety of automation tools and frameworks tailored to enhance our AI-powered platform. Proficiency in modern testing tools and scripting languages is critical, enabling you to develop robust automated test scripts and streamline our quality assurance processes.

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How does KODIF handle integration and deployment in its QA processes?

KODIF supports continuous integration and deployment processes, ensuring seamless collaboration between development and testing teams. As a QA Automation Engineer, you'll play a crucial role in tracking, documenting, and reporting bugs, which helps maintain a high standard of quality in our platforms.

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Common Interview Questions for QA Automation Engineer
What experience do you have with automation tools relevant to the QA Automation Engineer role?

When answering this question, describe specific automation tools you've used, such as Selenium, Cypress, or JUnit. Highlight particular projects where you implemented automation effectively, emphasizing how this experience aligns with the needs of KODIF.

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Can you explain the importance of automated testing in software development?

Discuss how automated testing enhances efficiency, reduces human error, and allows for rapid feedback. Illustrate your answer with examples of how automated testing has improved product quality and deployment speed in your previous roles.

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How do you prioritize test cases when time is limited?

Explain your approach to test case prioritization based on risk assessment and impact. Highlight your analytical skills and how you select critical test cases that ensure the software is thoroughly validated under time constraints.

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What steps do you take when you identify a bug during testing?

Detail a structured process: investigating the issue, documenting it comprehensively, communicating with the development team, and retesting once the bug is addressed. It’s crucial to demonstrate effective communication and problem-solving skills in your answer.

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How do you stay current with testing best practices and tools?

Discuss resources you utilize, such as online courses, webinars, industry conferences, or forums. Emphasize your commitment to continuous learning and how it helps you bring the latest knowledge to your role at KODIF.

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Describe a challenging testing scenario you faced and how you overcame it.

Share a specific example, detailing the challenges, your analytical approach, and the successful resolution. Emphasize your problem-solving skills and how this audit sharpened your testing methodologies.

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How do you collaborate with developers and other teams during the testing process?

Highlight your communication style and give examples of tools you use for collaboration, like JIRA or Slack. Mention how building positive relationships with team members leads to more cohesive and successful product outcomes.

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What metrics do you consider important for evaluating the success of QA efforts?

Mention various metrics such as defect density, test coverage, and test pass rate. Explain how you use these metrics to identify trends, areas for improvement, and the overall quality of the software.

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Are you comfortable working in a fast-paced startup environment?

Express your enthusiasm for dynamic settings, describing experiences where you've thrived under pressure. Mention your adaptability and eagerness to contribute to a company's growth, aligning your motivation with KODIF’s startup culture.

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What is your approach towards automation testing documentation?

Detail your documentation practices, explaining how you maintain clarity and accessibility in automated testing procedures. Highlight the importance of maintaining comprehensive records to aid future testing and onboarding efforts.

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Créée en 2003, la Société KODIF est devenue en quelques années le leader en France pour la fourniture d’équipement de puériculture à destination de la restauration en CHR, des collectivités et des grandes chaînes de restauration rapide: McDo...

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Full-time, remote
DATE POSTED
November 28, 2024

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