Vehicle Operations Specialist

Responsibilities:

Serve as key player for physical locations including setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with on-site managers

Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization

Manage the lot and ensure that there are safe and usable drivelines in the lot at all times

Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed

Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities Prepare paperwork for open states deliveries

Validate paperwork, scan, and file completed dealer jackets in secure file cabinet, FedEx all deal jackets to central title at end of day

Conduct various audits to include but not limited to; security, inventory, asset location, etc...

Communicate and surface roadblocks as well as proposed resolutions to management where needed

Ensure adequate stock of supplies and inventory resources proactively reaching out when applicable

Receive, inspect and process incoming inventory, including completing Bill of Lading (BOL) paperwork

Prepare, inspect, and stage vehicles for remarketing to be transported to the auction via carrier

Work cross-functionally with proper communication and collaboratively with other teams onsite and remote Complete assignments with a high level of accuracy and embrace ambiguous situations

Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems

Additional work and tasks as needed from the business

Ability to transport vehicle while working in various weather elements

Participates in continuous improvement activities with guidance from leads/managers.

Requirements:

At least 2 years of experience with operations, logistics, or lot management

Must be at least 21 years of age

Previous EV or detailing experience a plus

Ability to lift up to 50 Ibs safely

Valid state driver's license with a safe driving record

Ability to obtain and maintain local sales licenses if applicable in your state

Proficiency with computers and software

Ability to work in a fast-moving environment that changes day to day

Flexibility to work based on the demands of the business, which may require working evenings/nights or weekends.

Desire to work in workplace that is employee centric and has a foundational focus on the environment and clean energy solutions

Ability and willingness to travel (up to 40% of the time) as required to support other market launches and operations.

Fully vaccinated against the COVID-19 virus (proof required)