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Assistant Automotive Store Manager

Company Description

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. 

Destination Monro – Your Career is Here! 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here. 

Job Description

ASSISTANT AUTOMOTIVE STORE MANAGER

As a Monro Assistant Automotive Store Manager, you will be involved in all aspects of everyday store operations including the efficient, productive, and safe operation of our service bays. The Assistant Automotive Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management training program, covering all aspects of your new role, while preparing you for the next. As an automotive Manager for Monro, you will be an essential team member, responsible for building lasting relationships with our Guests. More importantly, you will be part of a team, working together to deliver 5 Star Guest experiences, while using your professional skills to take care of people, their cars and ensure our guests have safe, reliable transportation.

Pay is based on experience. $16ph-$21ph

Responsibilities

  • Collaborate with Store Manager on operations of the store and decisions of hiring, training, coaching, disciplining, and terminating employees
  • Support automotive technicians in establishing and maintaining productive sales environment by training and developing teammates on all shop operations and guest services
  • Assist with scheduling employees, completing timecards, and assigning work to Lube and Tire technicians
  • Performs duties of automotive technician when needed
  • Attends meetings and clinics to maintain current knowledge of tools, parts, and repairs

Qualifications

Minimum Qualifications

  • High school or GED equivalent.
  • 2+ years of automotive and sales experience
  • Valid Driver License
  • Ability to work with hands overhead, stand for long periods and lift 50 lbs.
  • Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.
  • Guest and team focused mindset

Preferred Qualifications

  • Automotive State Inspector License
  • ASE Automotive Certifications
  • Proven Automotive or Automotive Quick Lube sales experience
  • Leadership experience

Additional Information

Benefits  

  • Health Insurance  

  • Dental Insurance 

  • 401K Retirement Plan with Company Match 

  • Paid vacation 

  • Paid Holidays 

  • Employee Discounts 

  • Career development  

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Average salary estimate

$38480 / YEARLY (est.)
min
max
$33280K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Automotive Store Manager, Monro, Inc.

Are you ready to kickstart your career in the automotive industry? As an Assistant Automotive Store Manager at Monro, Inc. in Boone, NC, you’ll play a pivotal role in how we deliver our legendary five-star service. We know that providing a terrific experience for our guests starts with having engaged and well-trained teammates. From day one, you'll embark on an exciting, comprehensive management training program that will empower you with the skills needed to thrive. Your responsibilities will span the daily operations of our store, collaborating closely with the Store Manager, and directly supporting our talented automotive technicians. You’ll not only be managing schedules and facilitating training but jump in to help with hands-on automotive tasks when necessary. If you relish the thought of building long-lasting relationships with your customers and teammates alike, we’d love to have you join our Monro family. You’ll find that the growth opportunities are vast, with a commitment from us to help you climb the career ladder through ongoing training and development. If you're enthusiastic, team-oriented, and ready to make a difference in the automotive service world, your adventure begins here with Monro. Come be part of a company that truly values its employees!

Frequently Asked Questions (FAQs) for Assistant Automotive Store Manager Role at Monro, Inc.
What does an Assistant Automotive Store Manager do at Monro, Inc.?

The Assistant Automotive Store Manager at Monro, Inc. plays a key role in managing day-to-day store operations, supporting automotive technicians, and ensuring a five-star guest experience. You'll be involved in hiring, training, and promoting an effective sales environment.

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What qualifications do I need to become an Assistant Automotive Store Manager at Monro, Inc.?

To qualify for the Assistant Automotive Store Manager position at Monro, Inc., applicants should have a high school diploma or GED, a minimum of 2 years of automotive and sales experience, and a valid driver’s license.

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What is the pay range for an Assistant Automotive Store Manager at Monro, Inc.?

The pay for an Assistant Automotive Store Manager at Monro, Inc. ranges from $16 to $21 per hour, depending on experience, making it a competitive entry-level role in the automotive industry.

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What benefits do Monro employees receive as an Assistant Automotive Store Manager?

As an Assistant Automotive Store Manager at Monro, you can expect comprehensive benefits, including health and dental insurance, a 401K retirement plan with company match, paid vacation, paid holidays, and employee discounts.

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What kind of training does Monro, Inc. provide for new Assistant Automotive Store Managers?

Monro, Inc. provides a robust, comprehensive management training program that equips new Assistant Automotive Store Managers with essential skills and knowledge to successfully manage store operations and support their team.

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What growth opportunities exist for an Assistant Automotive Store Manager at Monro, Inc.?

At Monro, Inc., Assistant Automotive Store Managers have numerous growth opportunities. You can advance your career through company-sponsored certifications, Monro University course offerings, and valuable on-the-job training in various managerial roles.

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Is prior automotive experience necessary to apply for the Assistant Automotive Store Manager position at Monro, Inc.?

Yes, prior automotive experience is required for the Assistant Automotive Store Manager position at Monro, Inc. Applicants should have a minimum of 2 years of experience in the automotive sector or related sales experience.

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Common Interview Questions for Assistant Automotive Store Manager
Can you describe your experience in automotive sales?

When answering this question, provide specific examples from your work history that highlight your sales achievements, techniques, and how you successfully built relationships with customers in the automotive industry.

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How would you manage a team of automotive technicians?

Focus on your leadership style, emphasizing communication, training, and support. Provide examples of how you’ve successfully motivated and developed a team in the past.

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What strategies would you use to improve customer service in the store?

Discuss strategies that focus on building relationships with guests, training staff on customer service best practices, and actively soliciting customer feedback to make continuous improvements.

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How do you handle conflicts between team members?

Outline a systematic approach to conflict resolution, emphasizing communication, understanding different perspectives, and finding common ground for a positive workplace environment.

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What do you believe is the most important aspect of the Assistant Automotive Store Manager's role?

Highlight the importance of teamwork and guest experience. Discuss how you plan to create a positive atmosphere that helps both employees and customers feel valued.

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How familiar are you with automotive equipment and repairs?

Speak about any hands-on experience you may have and indicate your willingness and ability to learn quickly about automotive repairs, tools, and technology.

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Can you give an example of a successful team project you've led?

Share a specific story that illustrates your leadership, collaboration, and project management skills, articulating the positive outcomes that resulted from your guidance.

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How do you stay organized when managing multiple tasks?

Discuss your organizational strategies, such as using scheduling tools, prioritizing tasks, and delegating responsibilities to ensure everything runs smoothly.

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What steps do you take to promote a safety-first culture in the workplace?

Explain your commitment to workplace safety by discussing the importance of training, following safety guidelines, and promoting a culture where all employees feel responsible for safety.

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Why do you want to work for Monro, Inc. as an Assistant Automotive Store Manager?

Convey your genuine interest in the company. Mention specific aspects of Monro's values, commitment to customer service, and opportunities for growth that align with your career goals.

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Founded in 1957 and headquartered in Rochester, New York, Monro, Inc is a chain of automotive repair centers. The company provides services for automotive under car repair and tire sales .

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Full-time, on-site
DATE POSTED
November 28, 2024

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