Remittance Processing Associate Senior - Transmissions
Company Description
Company Name: FIS Global
Job Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
General Equivalency DiplomaTravel Percentage :
0%Job Description
About this role:
Supported transmission staff with questions, troubleshooting and support for any issues that may arise. Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
What you will be doing:
• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.
Educational Requirements
High school diploma or GED
What you bring:
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances
Bonus if you have:
• Knowledge of Vision, ImageCentre or Vicor is preferred
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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At FIS Global, we're on the lookout for a talented Remittance Processing Associate Senior to join our friendly team in Bolingbrook, Illinois. In this vital role, you'll support transmission staff by tackling questions, troubleshooting issues, and ensuring customer payments are processed swiftly and accurately. Your daily tasks will include preparing customer payments for processing, coordinating maintenance activities for our remittance processors, and diving into research and adjustment tasks when needed. You’ll be at the heart of operations, handling exception items and maintaining inventory for processing supplies. We value communication, so you'll need to demonstrate strong oral and written skills while interacting with both colleagues and our external customers. We're looking for someone with considerable knowledge of remittance processing and a knack for problem-solving when it comes to verifying transactions and distributing information. If you have familiarity with tools like Vision, ImageCentre, or Vicor, that would be a bonus! FIS is dedicated to creating a diverse workplace and offers competitive compensation, ensuring that employees feel valued and supported. If you’re enthusiastic about contributing to an inclusive work culture while honing your skills in remittance processing, we’d love to hear from you!
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