Iowa Customer Service Representative

Job Summary

A company is looking for a Phone Customer Service Representative.

Key Responsibilities

• Provide excellent customer service to maintain high retention rates and satisfaction
• Assist customers by identifying and anticipating their needs
• Utilize strong computer navigation skills to manage customer inquiries efficiently

Required Qualifications

• High school graduate or equivalent
• Experience in customer service or a related field
• Ability to work in a fast-paced, team-oriented environment
• Must reside within the state of Iowa, preferably within 60 miles of a designated location
• Fluency in both English and Spanish is a plus for bilingual roles