Billing Support Intern - Italian Speaking

As a Billing Support Intern, you will assist with billing activities related to CSA and MSA invoicing, ensuring accuracy and timely execution. This includes reconciling customer accounts and collaborating with other departments to address any billing issues.

We are looking for candidates who are currently pursuing a Bachelor or Master’s degree in Economics, Finance, or Business Administration. Fluency in Italian and English, as well as proficiency in Microsoft Office, especially Excel and Outlook, are also required.

The Billing Support Intern is expected to work a minimum of 25-30 hours per week, providing flexibility for your studies while gaining practical experience in the finance sector.

Key skills for success in the Billing Support Intern position include strong attention to detail, excellent communication skills, the ability to manage multiple priorities, and a customer-service orientation.

While prior experience in a billing or finance role is a plus, it is not mandatory. We are more interested in your eagerness to learn and your ability to tackle responsibilities effectively.

Our company promotes a collaborative and supportive work culture where teamwork is encouraged, and all interns are valued. You'll have opportunities to engage with different departments and learn from experienced professionals.

As a Billing Support Intern, you will directly impact the efficiency and accuracy of billing processes, which is vital for maintaining strong customer relationships and ensuring financial stability within the company.

It's important to familiarize yourself with CSA and MSA invoicing practices, highlighting their roles in managing contractual agreements and financial transactions. Discuss how you've learned about these processes or how you would research them.

Effective prioritization stems from understanding task urgency and importance. Discuss time management techniques you've used, like creating to-do lists or using project management tools to keep track of responsibilities.

Addressing invoice errors is crucial. Explain your approach to investigate the error, communicate with relevant parties, and implement corrective actions to ensure accuracy in billing going forward.

Attention to detail is essential to avoid costly mistakes in billing, such as inaccurate amounts or incorrect customer information. It builds trust with clients and maintains operational integrity. Share examples of times you demonstrated this skill.

Excel is vital for billing tasks. Highlight your experience with functions such as VLOOKUP, SUMIF, and pivot tables, and share any projects where you've effectively used Excel to manage data.

Collaboration is key in this role. Share a specific example of teamwork where you contributed to problem-solving while highlighting your communication skills and ability to work under pressure.

Express your enthusiasm for finance and billing processes, and how this internship aligns with your academic background and career goals. Discuss specific features of the role that excite you, like learning from experienced professionals.

Assess your language proficiency honestly, offering examples of past experiences where you effectively communicated in both languages, whether in presentations, written correspondence, or customer service roles.

Discuss challenges like managing customer discrepancies or ensuring accurate data entry, and how you would approach overcoming these obstacles while emphasizing your problem-solving skills.

Share your short-term and long-term career goals, and how the Billing Support Intern role will provide you with the valuable experience needed to achieve those goals, positioning you for future opportunities in finance.