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Lead Application Engineer

Essential Responsibilities:
 
  • The Lead Application Engineer will promote and position Waukesha gas engine technology early in the project phase to create value and influence project requirements by working closely with consultants, developers & customers, with significant focus on gas compression and power generation projects from early discovery phase on. Promotion including delivery of product and application training, both in person and via remote delivery. Train the sales force with the latest technical knowledge and information.
 
  • Lead and/or participate in regional demand creation activities by identifying local needs, drive gap definition and gap closure activities, establishing and maintaining relationship with influencers, and defining and driving customer value proposition for the respective application.
 
  • Provide technical support on incoming inquiries from customers in assigned territories. Customers in this case include Distributors and authorized channel partners.  This can include simple day to day project support by answering various questions all the way to onsite technical support and training on Waukesha products & applications.
 
  • Provide technical expertise to solve customer needs by selecting, developing and implementing competitive gas engine product solutions.
 
  • Engineering support for Waukesha Sales Channels in the region during project development and at customer meetings.
 
  • Development of project specific No Code quotations as defined by the No Code process in order to provide a customized and optimized solution to our customers with non-standard products.
 
  • Identify customer needs to either support the preparation of the product program or drive the technical special release process for non-standard products and/or applications. As required support New Product Initiative (NPI) projects through voice of customer/packager inputs. Assist NPI, Product Management, or Product Line Management resources as needed to drive commercial success of the NPI initiative.
 
  • Participate in customer presentations, discussions, negotiations and all front-line efforts
 
  • Present Waukesha solutions in customer events, fairs, etc.
 
  • Support the development and maintenance of standard Sales Manuals (e.g. technical specifications, electrical & mechanical check lists, etc…) and Sales Tools (e.g. project calculation tool, product configurator, etc.…) as well as tools used by Packagers and users of Waukesha equipment (Packaging guides, tech data, outline drawings, Portal materials, WKI, EngCalc, etc.)
 
  • Lead small groups of people on a project basis and align with different functions within the organization
 
Qualifications/ Requirements:
 
  • Bachelor’s degree in Engineering or a related discipline.
 
  • 2+ Years of Engineering experience in the relevant industry, preferably in reciprocating engine industry.
 
  • Ability and willingness to travel domestically and internationally up to 25% of the time.
 
  • Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future.
 
Preferred Qualifications:
 
  • 4+ Years of Engineering experience in the relevant industry, preferably in reciprocating engine industry.
 
  • Demonstrated interpersonal and communication skills (technical negotiations, formal presentations, etc.).
 
  • Ability to work collaboratively & navigate across multiple matrix organizations.
 
  • High motivation level, self-starter with strong problem-solving capabilities.
 
  • Strong negotiation skills – experience negotiating with customers, suppliers and different levels of management.
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Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Application Engineer, Innio

Are you ready to take the lead as a Lead Application Engineer at Waukesha? This role is all about leveraging your engineering expertise to promote and position our cutting-edge gas engine technology from the get-go. You'll be working closely with consultants, developers, and customers to shape project requirements and drive value during the early discovery phase of gas compression and power generation projects. Your dynamic approach will involve not only providing product training to our sales force but also engaging in regional demand creation activities that pinpoint local needs. With your knack for technical support, you'll be addressing inquiries from distributors and authorized channel partners, ensuring they have the knowledge they need to excel. Collaboration is key here as you’ll provide engineering support during customer meetings and work on customized quotations. You'll also play a crucial role in new product initiatives, ensuring that customer feedback is reflected in our offerings. Your contributions will elevate customer presentations and negotiations, highlighting Waukesha solutions at events and fairs. If you have a Bachelor’s degree in Engineering, plus 2 to 4 years of experience in the reciprocating engine industry, and a passion for problem-solving and team dynamics, we want to hear from you. Your readiness to travel domestically and internationally will be integral to forging strong connections. Join us at Waukesha and make a tangible impact in the energy sector!

Frequently Asked Questions (FAQs) for Lead Application Engineer Role at Innio
What does a Lead Application Engineer at Waukesha do?

A Lead Application Engineer at Waukesha is responsible for promoting gas engine technology early in project phases, providing product training, and engaging with consultants and developers to influence project requirements.

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What qualifications are needed for the Lead Application Engineer position at Waukesha?

Candidates should have a Bachelor’s degree in Engineering or a related field with 2-4 years of engineering experience in the reciprocating engine industry.

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How important is travel for the Lead Application Engineer role at Waukesha?

Travel is essential for the Lead Application Engineer position at Waukesha, with a requirement to travel up to 25% domestically and internationally to support customer engagement and project development.

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What skills are preferred for a Lead Application Engineer at Waukesha?

Preferred skills include strong interpersonal communication skills, high motivation, self-starter mentality, problem-solving capabilities, and experience in technical negotiations.

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How does the Lead Application Engineer contribute to new products at Waukesha?

The Lead Application Engineer supports New Product Initiatives at Waukesha by incorporating customer feedback and assisting in product management to drive commercial success.

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What type of support does a Lead Application Engineer provide to customers?

The Lead Application Engineer provides technical support by answering inquiries, delivering training, and developing customized solutions to meet customer needs.

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What role does the Lead Application Engineer play at customer events for Waukesha?

At customer events, the Lead Application Engineer presents Waukesha solutions, facilitating discussions that highlight the benefits of gas engine technology.

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Common Interview Questions for Lead Application Engineer
Can you explain the role of a Lead Application Engineer in the promotion of gas engine technology at Waukesha?

To answer this effectively, highlight your understanding of how the Lead Application Engineer influences project requirements by working collaboratively with stakeholders and showcasing technical expertise.

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What strategies would you employ to identify local needs during regional demand creation activities?

Discuss your approach, which could include market research, engaging with local consultants, and assessing customer feedback to tailor Waukesha’s offerings appropriately.

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Describe your experience with technical support and training in previous roles.

Provide specific examples where you successfully delivered training sessions, addressed technical inquiries, or helped customers understand product applications, thus demonstrating your competency.

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How do you prioritize customer needs when developing No Code quotations?

Explain your methodology in gathering comprehensive requirements from customers, assessing their urgency, and ensuring that the solutions are tailored to their unique situations.

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Can you discuss a challenging negotiation you were involved in and how you handled it?

Share a specific instance where your negotiation skills were put to the test, emphasizing the techniques you used to arrive at a mutually beneficial outcome.

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What techniques do you find most effective in conducting customer presentations?

Talk about your preparation methods, your focus on storytelling, and your emphasis on addressing audience needs, as well as using visuals effectively to enhance understanding.

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How do you stay updated with technological advancements in the reciprocating engine industry?

Mention your methods for continuous learning, such as attending workshops, participating in relevant online forums, or following industry news that keeps you informed about the latest trends.

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In your view, what factors are critical when working across multiple matrix organizations?

Discuss the importance of clear communication, establishing trust, and aligning goals across different teams to ensure that projects move forward smoothly.

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What role does customer feedback play in your engineering process?

Emphasize how customer insights are crucial for refining products, driving innovation, and ensuring that the final offerings meet or exceed expectations.

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How would you approach delivering product training to a diverse audience?

Talk about tailoring training materials to fit different learning styles, ensuring content is relatable, and using interactive methods to engage the audience effectively.

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Full-time, remote
DATE POSTED
November 28, 2024

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