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Account Manager Brussels-Wallonia

Company Description

Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.
Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility.
Driven by its ambition to grow and industrialize, Inetum generated sales of €2.5 billion in 2023.

In response to a market that has been growing steadily for over 30 years, Inetum has made the deliberate choice to refocus on 4 core businesses in order to gain strength and offer customized solutions tailored to the specific needs of its customers: consulting (Inetum Consulting), infrastructure and application management (Inetum Technologies), software implementation (Inetum Solutions) and its own software publishing business (Inetum Software). Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers.

At Inetum Belgium, we offer more than just a job; we provide an inspiring environment and opportunities for growth and development. We strive to create a workplace where you can harness your talents, contribute to challenging projects, and be part of a leading IT consultancy group.

Job Description

Do you enjoy sales on strategic, tactical and operational level? Do you like to inspire your customers? Can you stay on top of mind within your customer portfolio? Are you a team player and passionate about obtaining results? If so, you're the person we're looking for!

As an Account Manager you will have a clear purpose: growing your customer and prospect portfolio further with our Inetum-Realdolmen solutions and build stable long-term relations. You will be working in a variety of sectors (Industry & Distribution, Energy & Utilities, Transportation & Services, FS, Government etc.).

More concrete, you will:

  • Act as the first point of contact for all non-managed customers to ensure we offer the best possible customer service.
  • Act as the first point of contact for the customer in support of the Senior Account Managers for transactional (sourcing & products) sales activities, and take end-to-end sales ownership
  • Take responsibility for the smooth communication and collaboration with colleagues and other departments to ensure we can offer the best possible services to customers.
  • Generate opportunities in close collaboration with the Sector Leads depending on the topic and complexity, also take the sales responsibility or dispatch opportunities to colleagues (Senior) Account Managers Industry & Distribution or Solution Advisors.
  • Ensure professional usage of CRM and forecasting.
  • At a later stage manage your own customer and prospect portfolio. 

In short, it’s your goal to support the sales steam in order to achieve our company sales objectives. Next to that, you will have an important responsibility in selling transactional deals and in providing support and advice to customers. You show them what technology and innovation can offer for their business.

Qualifications

  • You are passionate in selling solutions & services.
  • You are passionate to follow the latest trends on what technology could mean for your customers’ business in different sectors and inspire them with it.
  • You use all your sales and networking skills to get top-of-mind at your customers and target audience.
  • You are a passionate in making contacts and have a sincere interest in different sectors (Industry, Energy & Utilities, Transportation & Services, Financial Services etc.).
  • You have strong communication and presentation skills.
  • You have 3 to 5 years of experience in a sales role.
  • You are open to work in an international environment, even if your sales area will be mostly in Belgium.
  • You are fluent in Dutch, French as well as English.

Additional Information

Discover Your Future with Inetum Belgium

  • Make a Difference with a Meaningful Career: step into a role where your work truly matters. At Inetum Belgium, you’ll have the chance to impact lives and drive meaningful change every day.
  • Grow and Evolve Professionally: embrace a culture of continuous learning and development. We offer a range of training opportunities designed to help you expand your skills and advance your career.
  • Unlock Relevant Career Opportunities: pursue the career path you’ve always dreamed of with tailored opportunities and the IT expertise you need to succeed.
  • Achieve Work-Life Balance: we value your well-being. Enjoy flexible working hours, the convenience of satellite offices, the comfort of home working, and an informal, no-nonsense environment.
  • Enjoy Generous Annual Leave: life is more than just work. Take advantage of 32 days of annual leave to relax and recharge.
  • Travel in Comfort: forget the hassle of commuting. We provide a company car and a national fuel/charging card to keep you on the move. Prefer a different option? You can choose a mobility allowance instead.
  • Comprehensive Insurance Coverage: your health and security are our priorities. Benefit from group insurance and hospitalization insurance that show we care.
  • Attractive Compensation Package: we offer a competitive gross salary  to recognize and appreciate your hard work.

 

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CEO of Inetum
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Jacques Pommeraud
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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager Brussels-Wallonia, Inetum

At Inetum Belgium, we are excited to welcome a passionate Account Manager to our vibrant team in Brussels-Wallonia! If you thrive on building relationships and have a knack for inspiring customers, then this is the perfect role for you. As an Account Manager, you'll play a pivotal role in enhancing our customer and prospect portfolio with our innovative Inetum-Realdolmen solutions, ensuring long-lasting partnerships across various sectors including Industry & Distribution, Energy & Utilities, and Government. You'll be the go-to person for all non-managed customers, delivering exceptional service and collaborating effortlessly with our talented team. The role involves end-to-end sales ownership, so whether you're generating new opportunities with Sector Leads or supporting Senior Account Managers, you'll contribute to multiple layers of our dynamic sales strategy. Your strong communication skills and a keen interest in technology will help you stay on top of your customers' minds, showcasing the powerful solutions available in the market today. You'll also utilize your experience in sales, honed over the last 3 to 5 years, to drive results and achieve our ambitious sales targets. At Inetum, we foster a culture of growth, offering comprehensive training and generous benefits, including flexibility, 32 days of annual leave, and a competitive salary. Ready to make a real impact? Join us and explore how your passion for technology can elevate our customers' businesses!

Frequently Asked Questions (FAQs) for Account Manager Brussels-Wallonia Role at Inetum
What does an Account Manager do at Inetum Belgium?

An Account Manager at Inetum Belgium plays a crucial role in building and maintaining relationships with customers while driving sales in various sectors. You'll act as the first point of contact for non-managed customers, manage sales activities, and ensure effective communication between departments to deliver top-notch service.

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What qualifications are needed for the Account Manager position at Inetum Belgium?

To be considered for the Account Manager role at Inetum Belgium, candidates should have 3 to 5 years of experience in a sales role, a keen interest in technology, and fluency in Dutch, French, and English. Strong communication and networking skills are also essential.

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What are the growth opportunities for an Account Manager at Inetum Belgium?

Inetum Belgium offers Account Managers unparalleled career growth through continuous learning and development programs. You'll have the opportunity to manage your customer portfolio, explore leadership roles, and enhance your expertise in digital solutions.

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How does Inetum Belgium ensure a work-life balance for Account Managers?

At Inetum Belgium, we value your well-being and promote a healthy work-life balance. Our flexible working hours, remote work options, and generous annual leave of 32 days are designed to help you recharge and maintain your personal life.

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What makes Inetum Belgium's work environment unique for Account Managers?

The work environment at Inetum Belgium is characterized by collaboration, innovation, and a no-nonsense culture. We encourage our Account Managers to harness their talents, engage in meaningful projects, and thrive within a supportive, informal setting.

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What kind of training can an Account Manager expect at Inetum Belgium?

Inetum Belgium provides a variety of training opportunities tailored to elevate the skills of Account Managers. From sales techniques to technology trends, our continuous learning initiatives are geared towards professional development and career progression.

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How does Inetum Belgium support its Account Managers in their sales efforts?

Inetum Belgium equips Account Managers with a robust support system that includes collaboration with Sector Leads, access to comprehensive CRM tools, and coaching from experienced Senior Account Managers. This ensures that you have all the resources you'll need to succeed in your sales efforts.

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Common Interview Questions for Account Manager Brussels-Wallonia
How do you handle customer objections in your sales process as an Account Manager?

Addressing customer objections requires active listening and empathy. A strong response involves acknowledging their concerns, providing informative solutions to their objections, and showcasing how your offerings can meet their needs effectively.

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Can you describe your experience with CRM systems related to sales?

When discussing your experience with CRM systems, highlight specific platforms you've used, your proficiency in managing customer data, tracking sales performance, and using the system for forecasting potential sales opportunities.

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What strategies do you use to inspire and engage your customer portfolio?

To inspire my customer portfolio, I focus on understanding their business challenges, proactively share industry insights, and suggest tailored solutions from our offerings like Inetum-Realdolmen, fostering trust and long-term relationships.

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Describe a time when you successfully closed a difficult deal. What did you do?

Share a specific instance where your perseverance paid off. Discuss the tactics you used to build rapport, the information you provided to the customer, and how you navigated challenges to successfully close the deal.

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How do you keep yourself informed about the latest technology trends?

To stay updated on technology trends, I regularly attend webinars, follow industry leaders on social media, subscribe to relevant newsletters, and actively participate in networking events and conferences, allowing me to bring fresh ideas to my roles.

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What do you believe are the key skills for an Account Manager in the IT sector?

Key skills for an Account Manager in the IT sector include effective communication, strong relationship-building abilities, a keen understanding of technological solutions, and the capacity to strategize and deliver customer-focused sales pitches.

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How do you prioritize your tasks in a fast-paced sales environment?

In a fast-paced environment, I prioritize tasks by evaluating urgency and impact. Utilizing tools like to-do lists, I focus on high-impact sales activities, ensuring customer needs are addressed promptly while balancing various projects.

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What role does teamwork play in your success as an Account Manager?

Teamwork is vital to my success as an Account Manager. Collaborating with colleagues allows me to combine diverse strengths, share knowledge about customer needs, and create synergistic strategies that drive better results for our customers.

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How do you measure your success as an Account Manager?

I measure my success through various metrics, including customer retention rates, the accuracy of sales forecasts, and the achievement of predefined sales targets. Additionally, building solid relationships and customer satisfaction is critical to my evaluation.

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What motivates you in your role as an Account Manager?

I am motivated by the opportunity to create value for my customers through innovative solutions, making a significant impact on their business processes, and being part of a collaborative team working towards shared success.

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Join Inetum. Live your positive digital flow.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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