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Sales Director, Channel Partnerships

As the Sales Director, Channel Partnerships at Included Health, you will lead efforts to grow sales through our health plan and Third-Party Administrator (TPA) partnerships. Each of these partners resells Included Health products to their employer clients, and your role will focus on driving revenue by developing and expanding these partnerships. Initially, you’ll work with three regional health plans and one national TPA, with growth goals tied to pipeline development and annual bookings.


Reporting to the Division VP of Health Plan Sales, you will be the first member of the Channel Partnership Sales team, providing a unique opportunity to shape the strategy and execution of our channel partner growth function. You'll build strong relationships with key stakeholders across partner organizations to grow the channel partnership portfolio and optimize our go-to-market approach.


Responsibilities
  • Drive sales through health plans and TPAs by developing and executing growth strategies, meeting pipeline and booking targets.
  • Build and maintain strong relationships with key stakeholders at each channel partner, including Sales, Account Management, Marketing, and Product teams.
  • Train partner sales teams on the Included Health product suite, collaborating with the Included Health Marketing team to create co-branded sales enablement materials.
  • Lead ongoing education initiatives for channel partners through virtual and in-person presentations, and organize events to engage directly with prospective employer clients.
  • Stay informed about market trends and competitive threats, helping expand existing partnerships and add new product offerings to each partnership.
  • Develop and execute a “rules of engagement” strategy for working with each channel partner, ensuring alignment and buy-in from internal and external stakeholders.
  • Lead discovery and solutioning conversations for mid-market clients and facilitate introductions to Sales teams for large enterprise clients.
  • Work closely with the Health Plan Client Success, Health Plan Sales, Marketing, Product Marketing, and other internal teams to support client and partner needs.


What Makes You A Great Fit
  • Thrive in a dynamic environment and are driven by a "pay-for-performance" culture where you can directly influence business growth.
  • Excel at building relationships, collaborating across teams, and leading initiatives that create value for health plan clients.
  • Have a passion for shaping the future of how organizations deliver health and wellness solutions to employers.


Experience & Qualifications
  • 5+ years of experience working with health plans or TPAs to resell health & wellness products, preferably in the virtual care space
  • Proven success selling multi-product portfolios, including both point solutions and strategic offerings
  • Strong track record of relationship-building with stakeholders across health plans
  • Experience executing sales enablement and marketing strategies to optimize partnerships
  • Excellent communication skills, with the ability to clearly convey complex information


Physical/Cognitive Requirements
  • Prompt and regular attendance at assigned work location.
  • Ability to work shifts of at least 8 hours, 40 days per week.
  • Ability to thrive in a fast-paced, high-intensity work environment.
  • Ability to remain seated in a stationary position for prolonged periods.
  • Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
  • Ability to interact with leadership, employees, and members in an appropriate manner.


The United States new hire base salary target ranges for this full-time position are:


Zone A: $149,450 - $211,100 + equity + benefits  

Zone B: $147,350 - $208,139 + equity + benefits  

Zone C: $160,163 - $226,238 + equity + benefits  

Zone D: $166,569 - $235,287 + equity + benefits


This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.


Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.


In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.


In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 


Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 

Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work 

24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations


About Included Health


Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.


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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Average salary estimate

$192368.5 / YEARLY (est.)
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$149450K
$235287K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Director, Channel Partnerships, Included Health

As the Sales Director, Channel Partnerships at Included Health, you’re stepping into a pivotal role that focuses on expanding and nurturing partnerships with health plans and Third-Party Administrators (TPAs). Your main mission? To drive revenue growth by effectively leveraging these connections so they can resell Included Health products to their employer clients. Initially, you'll be engaging with three regional health plans and one national TPA, where your success will directly tie to developing a robust sales pipeline and achieving annual booking goals. You’ll report directly to the Division VP of Health Plan Sales and be a trailblazer, as the first member of the Channel Partnership Sales team, giving you the unique opportunity to shape the strategy for growth right from the ground up. Building strong relationships with key stakeholders is crucial—think Sales, Account Management, Marketing, and Product teams—fostering collaborations that unlock the full potential of your partners. You’ll also have the chance to provide ongoing training and workshops to empower partner sales teams, ensuring they are well-equipped to promote the Included Health product suite. Staying attuned to market dynamics and competitive landscapes is vital, as you’ll play a key role in not only expanding existing partnerships but also in introducing new product offerings. With a focus on client success and a collaborative spirit, you’ll position Included Health as a leader in how health and wellness solutions are delivered to employers, making this an exciting opportunity for those eager to make a significant impact in the healthcare space.

Frequently Asked Questions (FAQs) for Sales Director, Channel Partnerships Role at Included Health
What skills are essential for the Sales Director, Channel Partnerships role at Included Health?

To excel as the Sales Director, Channel Partnerships at Included Health, you should have robust experience with health plans or TPAs, particularly in reselling health and wellness products. Strong relationship-building skills are essential, alongside proven success in executing sales and marketing strategies. Excellent communication skills are also critical, as you’ll need to convey complex information clearly and build collaborative relationships with various stakeholders.

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How does Included Health support professional growth for a Sales Director in Channel Partnerships?

Included Health fosters a culture of professional growth, especially for roles like the Sales Director, Channel Partnerships. You will have the opportunity to shape growth strategies and directly influence business outcomes. Moreover, as a member of an emerging team, you’ll gain invaluable experience in leadership and strategic planning, positioning yourself for future growth not just in your role but within the organization.

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What is the work environment like at Included Health for a Sales Director?

Included Health promotes a remote-first culture that supports a flexible and dynamic working environment. For a Sales Director in Channel Partnerships, this means you can thrive while managing diverse partnerships from anywhere, promoting collaboration and effective team engagement without the confines of a traditional office. The culture is one that values high-performance and innovation, ideal for professionals who like to drive change.

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What are the benefits of being a Sales Director at Included Health?

Being a Sales Director, Channel Partnerships at Included Health comes with a competitive salary range and performance-based bonuses, alongside a comprehensive benefits package. This includes 401(k), health coverage, generous paid time off policies, and unique family-building benefits. Additionally, the opportunity to make impactful decisions while working within a passionate team makes this position particularly appealing.

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How should candidates prepare for interviews for the Sales Director, Channel Partnerships position?

Candidates preparing for the Sales Director, Channel Partnerships role should familiarize themselves with Included Health’s product offerings and understand how they can benefit health plans and TPAs. It’s also wise to think about past experiences that demonstrate your successes in similar roles, especially in managing relationships and driving growth, as these will be key points of discussion during your interview.

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How does Included Health promote diversity and inclusion in its hiring process for Sales Directors?

Included Health is committed to diversity and inclusion, ensuring that applicants for the Sales Director, Channel Partnerships position are considered without regard to race, color, religion, sex, orientation, national origin, or age, among other categories. This commitment fosters a welcoming and supportive environment that values the contributions of all employees.

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What career advancement opportunities exist for a Sales Director, Channel Partnerships at Included Health?

At Included Health, a Sales Director, Channel Partnerships not only has the opportunity to lead and shape initiatives but can also expect significant career advancement potential. As the company grows and more teams form, there will likely be opportunities to step into higher leadership roles and influence broader company strategies, especially given the dynamic nature of the healthcare space.

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Common Interview Questions for Sales Director, Channel Partnerships
How would you develop a growth strategy for Included Health's channel partnerships?

When developing a growth strategy for Included Health's channel partnerships, it’s essential to assess market trends, understand partner needs, and identify untapped opportunities within existing accounts. Creating a clear plan that includes pipeline metrics, supported by comprehensive training and resources for partner teams, will be vital for success.

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Can you describe a successful partnership you've managed in the past?

When discussing a successful partnership, focus on specific outcomes rather than just the activities you undertook. Describe how you cultivated strong relationships, highlighted the challenges faced, how you overcame them, and the tangible results achieved, such as revenue growth or enhanced service offerings.

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What do you consider the most important aspect of partnering with health plans?

The most important aspect of partnering with health plans is building trust and aligning goals between both entities. This includes clear communication, mutual understanding of product offerings, and shared commitment to delivering value and positive outcomes for clients.

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How do you handle objections from potential channel partners?

When handling objections, it's essential to listen actively and understand the underlying concerns. Address these issues thoughtfully by providing evidence, case studies, or examples of how Included Health can effectively meet their needs and ultimately add value to their business.

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What strategy would you employ to train partner sales teams?

To train partner sales teams effectively, I would develop a structured training program that combines product knowledge with hands-on sales techniques. Utilizing co-branded materials, interactive presentations, and continuous education initiatives ensures the teams feel empowered and knowledgeable about Included Health's offerings.

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What approach do you take to ensure alignment with internal teams?

Ensuring alignment with internal teams requires regular communication and collaboration. Establishing frequent check-ins, leveraging project management tools, and involving key stakeholders throughout strategy development helps maintain alignment and engagement across departments.

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Can you give an example of how you've used data to drive sales decisions?

Using data to drive sales decisions involves analyzing performance metrics, market trends, and stakeholder feedback. An example could include utilizing previous sales data to identify which products had the best reception and tailoring the marketing approach accordingly to emphasize their benefits.

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How do you prioritize tasks and manage multiple partnerships?

Prioritizing tasks starts with understanding the urgency and impact of each partnership. Using project management tools to track tasks, deadlines, and progress helps ensure that all partnerships receive the attention they need while aligning with overarching company goals.

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What have been your biggest challenges in channel sales, and how did you overcome them?

Addressing challenges in channel sales involves reflecting on specific issues such as lack of partner engagement or competitive pressures. Discuss proactive measures taken, like conducting market analyses and implementing new training procedures to realign partner focus and drive sales.

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Where do you see the future of health partnerships heading?

The future of health partnerships is likely moving towards greater integration of technology and personalized care solutions. Partnerships will need to adapt to evolving consumer expectations, focusing on delivering seamless, high-quality care that meets the needs of diverse populations.

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Our mission is to raise the standard of healthcare for everyone.

185 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 23, 2024

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