Systems Support Specialist

Role: Systems Support Specialist 

Location: Florida - Onsite (Pomano Beach) 

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

We use digital intelligence and deep human knowledge to create products and solutions in a holistic way. We empower our clients with agile, data-driven insights and technologies that complement our sustainable design, engineering and advisory expertise. We can confidently work in partnership to address global challenges from climate change and rapid urbanization, to increasing digitalization, socio-economic disruption and societal expectations head-on, all with the common goal of improving quality of life.

The Pompano Beach office is hiring a Systems Support Specialist to join the Intelligence Team. The Intelligence systems teams deliver complex information technology projects and push the limits of systems engineering in support of intelligent transportation systems (ITS). Our talented groups of systems professionals do more than just infrastructure deployments, write software code and debug – they make a significant impact on the design and development of state-of-the-art projects globally.

The focus of this position will be on delivering IT systems and application support to external customers in private and public sector. Working in IT consulting, you’re not just an individual; you’re part of a collaborative and highly visible team that works together on unique, fast paced projects around the world.

The applicant should be well versed in common elements of the IT infrastructure and Networks, be self-motivated and able to take initiative in a dynamic fast-paced environment. Candidates are expected to have strong communication skills, both written and verbal, and should be able to work independently and integrate with our teams globally.

• Start with systems support for Internal and External Customers on elements of the Intelligent Transportation Systems infrastructure covering the ITS software and the underlying physical infrastructure - compute, storage, network and cloud.
• Provide onsite 3rd party application support and configuration (training will be provided)
• Assist with configuration and monitoring of the network monitoring systems (PRTG) for compute nodes, networking equipment, storage systems, and custom applications. 
• Assist with installing, configuring, and administrating physical compute nodes.
• Assist with installing, configuring and administrating Hypervisors and guest OS's (Windows and Linux).
• Assist with provisioning new AWS resources and support existing resources.
• Assistance with VM replication, clones, backups, monitoring, and troubleshooting.
• Some overnight travel of up to 20% may be necessary, occasionally
• After hour support as needed with on-call schedule and applicable compensation

• Post-secondary Degree in Computer Science or Electrical/Computer Engineering or Equivalent preferred but not essential 
• Experience implementing/designing/deploying/supporting physical server infrastructure and/or AWS/Azure.
• Exposure to the installation and administration of Windows Server OS environments
• Exposure to the deployment and administration of Dell/HP Servers and Storage Arrays.
• Exposure to the deployment and administration of the Virtualization technologies from VMware or Microsoft.                                      
• In-depth knowledge of TCP/IP networking, configuration, and monitoring.
• Familiar with Linux and Windows OS administration.
• Experience with any aspects of ITS infrastructure an asset.
• Open to work with and learn a wide range of technologies 
• An aptitude to learn and take on new challenge
• Comfortable working both alone and in a team environment.
• Able to physically lift (occasionally) and manipulate IT components – servers, network switches, storage arrays
• Home internet connection required

Office Description

The office is two blocks away from the Tri-car Sample Road / Military Road stop. There is free parking for all employees.

The salary range for this role is $65k-$75k depending on multiple factors.

Additional information

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. 
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging:

As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women’s Network. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

As part of Arcadis selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record. 

We request applicants submit RESUME highlighting relevant work experience; please limit PDF files to 10MB.

Join Arcadis. Create a legacy.

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