Insurance Coordinator

To apply for the Insurance Coordinator position at Human Services Management Corporation (HSMC), candidates must have at least a High School Diploma, with a strong preference for those possessing two years of intake or insurance experience. Attention to detail and a positive attitude are also essential attributes sought after by HSMC.

As an Insurance Coordinator at Human Services Management Corporation (HSMC), your key responsibilities will include ensuring all required client documentation is present, managing authorizations, collecting insurance information, and handling correspondence with insurance companies. Additionally, you'll track insurance policies and assist client companies in obtaining necessary information.

Human Services Management Corporation (HSMC) provides a comprehensive benefits package for its Insurance Coordinators, including medical and dental insurance, tax-exempt flexible spending plans, a 401(K) retirement plan, vacation days, sick leave, holidays, and professional development opportunities to enhance your career.

The Insurance Coordinator position at Human Services Management Corporation (HSMC) is based in our Milford, MA office. This role is essential for maintaining effective communication with client companies and insurance providers, thus it's not offered as a remote position.

HSMC is committed to fostering the growth of its Insurance Coordinators by providing professional development and educational benefits. This includes opportunities for furthering education, training programs, and workshops designed to enhance your skills and advance your career in the insurance and healthcare field.

Human Services Management Corporation (HSMC) strongly prefers candidates for the Insurance Coordinator role to have prior experience specifically in intake and insurance operations. Understanding insurance documentation processes and the ability to communicate effectively with insurance companies are critical for success in this position.

The work environment at Human Services Management Corporation (HSMC) is collaborative and supportive. As an Insurance Coordinator, you will work closely with various teams within the organization, contributing to a culture that values teamwork, kindness, and a shared commitment to helping others.

When answering this question, articulate your passion for the human services field and your interest in the administrative side of healthcare. Highlight HSMC's reputation and mission, and how you are eager to contribute to their goals.

Detail how you have previously handled insurance documentation, including any software or systems you've used. Share your organizational strategies that ensure accuracy and compliance, as these skills are crucial for the Insurance Coordinator role.

Explain your conflict resolution strategies by providing examples of past situations. Focus on your communication skills, patience, and ability to find mutually beneficial solutions while ensuring the needs of the clients are met.

Discuss the meticulous ways you ensure accuracy, such as double-checking documents, using checklists, and staying organized. Emphasize the importance of attention to detail for the Insurance Coordinator role at HSMC.

Outline your approach to prioritization, which could include assessing deadlines, categorizing tasks by urgency, and ensuring clear communication with team members. Illustrate with examples from past roles.

Identify a key skill such as communication or attention to detail. Explain why you believe this skill is vital for the Insurance Coordinator role at HSMC, linking it back to enhancing client satisfaction and operational efficiency.

Provide an example of a situation where you needed to adapt and learn quickly, emphasizing your resourcefulness and willingness to take initiative. Conclude by discussing how that experience has better prepared you for the Insurance Coordinator role.

Detail the strategies you use to keep informed, such as attending workshops, reading industry publications, or networking with professionals. Highlight your proactive approach to continuous learning for the Insurance Coordinator position.

Share a specific example of teamwork, focusing on your role, contributions, and the positive impact it had on the project. This will demonstrate your collaborative nature, an essential quality for success at HSMC.

Discuss your strategies for onboarding, such as conducting thorough orientations, creating support materials, and maintaining open lines of communication. Highlight the importance of a positive start for both HSMC and the new client.