People & Culture Coordinator

For a winning team that is evolving.  Forward with Cuscal.

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.

We are looking for a motivated, People & Culture Coordinator to join our dynamic People & Culture team!   

What is this role about?

The P&C Coordinator is responsible for providing efficient and effective HR administrative and process support to the P&C team and all business stakeholders. This role is key in supporting employees through the entire employee lifecycle.

The responsibilities in this role include but are not limited to the following:

• Act as the first point of contact for P&C enquiries by managing the P&C inbox, monitoring, and action of time in the employee self-service portal (Elvis) and coordination of the distribution of workload to the team as appropriate
• Assist with the troubleshooting of employee enquiries relating to P&C related systems
• Work closely with the P&C team and Payroll to maintain accurate people-related data within P&C related systems
• Provide end-to-end onboarding support, including the creation of positions, issuing employment contracts using Cuscal's digital onboarding tool, monitoring of acceptance and completion, processing of required background checks and work effectively with the Payroll team to ensure new employees are on-boarded into the payroll system within agreed timeframes
• Provide support to People Leaders & P&C Business Partners through the timely delivery of employee correspondence, including letters and contracts for internal movements, promotions & changes
• Responsible for the updating of P&C related information on Central
• Ensure the accurate payment of accounts are actioned weekly, within required timeframes, and work with the appropriate P&C leader to reconcile where appropriate (ie training and recruitment budgets)

What can you bring?

• Strong administrative skills with at least two years’ experience in a similar role, preferably in a rapidly changing environment
• Understanding of HR process and policies
• Excellent verbal and written communication skills, with the ability to liaise with a wide range of stakeholders
• Exceptional service delivery ethic with the proven ability to consistently follow processes end to end
• High attention to detail
• Intermediate to advanced skills across Microsoft Office (Word, Excel, PowerPoint)
• Ability to maintain professionalism and confidentiality at all time

Although not required, any experience or knowledge in the following would be highly desirable:

• Experience in the use of Human Resource Information or Learning Management Systems (preferably Aurion and Cornerstone OnDemand)
• Experience in the creation of basic reports and data analysis on a basic level
• Knowledge of HR regulatory environment

Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.