Job details

Staff Software Engineer

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more.

Join us as we make worklife better, together.

About The Role

It is a transformational time at Glassdoor. As we introduce our community offering to the world our data systems must scale to support the significant increase in engagement with the Glassdoor and Fishbowl products. Therefore, our data platform is also going through a transformational shift that sees the re-architecture and design of every piece of infrastructure from stream and batch processing to our data lake and overall data strategy. The Staff Software Engineer that joins the team will be incredibly valuable in helping us build out the next generation data platform that will support Glassdoor and Fishbowl’s many products. This role will report into the Engineering Manager of Data Platform.

What You’ll Do

Introduce best practices in software development across data engineering and machine learning teams, ensuring technical architecture and design decisions support scalability, performance, and maintainability.
You'll champion a culture of quality, continuous improvement, and technical mentorship within the team while partnering closely with various other teams across the engineering organization.
You’ll set and enforce best practices and standards for the data platform team and ensure that our platform runs smoothly while keeping our cloud environment clean.
You’ll mentor junior and senior engineers, challenging their technical skills to help them grow into well-rounded engineers.
You’ll conduct regular code and architecture reviews for the data platform team championing new approaches and refining older ones to keep us at the cutting edge of technology.
Introduce a robust data quality strategy aimed to eradicate poor data from making its way into production.

What You’ll Bring

A commitment to add to our culture of DEI
8+ years of experience in software, platform, DataOps, MLOps engineering or a similar role.Strong data product and business sense to drive decision making that allows you to put yourself in the shoes of the end-user.Strong interpersonal and collaboration skills, with the ability to work effectively across functions and influence decision-making. Experience in stakeholder management and building consensus among diverse groups.
Expertise in container and container orchestration tools (Docker and/or Kubernetes)

K8s cluster management
Performance optimizations
Updating and deploying helm charts

Expertise with CI/CD (GitHub Actions, GitLab CI, Jenkins, etc) fundamentals and implementation for big data tools
Strong AWS cloud fundamentals:

Experience with IaC (CloudFormation and/or Terraform)
EMR, S3, EC2, EKS, ECS, ECR, VPC, IAM, Route 53, Kinesis, Lambda, Glue, and more

Hadoop fundamentals:

HDFS, Hive, Tez, Spark, and more

Strong DevOps and SysOps experience

Networking experience (VPC, network peering, TCP/IP, subnets, etc)
Monitoring, observability, and alerting with DataDog, CloudWatch, and/or Grafana

Strong software fundamentals:

Hands-on development & writing code (Python, Java, Scala, etc)
Unit testing, mocking, and patching strategies (pytest, unittest, mockito, etc)
OOP/OOD and software design patterns (factory, facade, builder, adapter, etc)
Experience with UML diagrams

Strong data fundamentals:

Development of custom Airflow operators and libraries
Maintaining Airflow webserver, scheduler, and metastore
Maintaining EMR clusters for Hive and Spark workloads
Snowflake fundamentals
Streaming data with Kafka and transformations with ksqlDB/Flink
Experience with TimescaleDB and/or ClickHouse
Understanding fundamentals of data architecture and modeling

Strong AIOps experience:

Understanding of ML Lifecycle
Understanding of agentic design
Proficiency in managing GPU instances, managing and monitoring GPUs in cluster environments
GPU concurrency & time-slicing
Experience working with tools like MLFlow, Kubeflow, KServe or BentoML
ML model registries, DVC, etc

Nice to Haves

Experience with hosting, managing, and deploying LLMs

AWS Bedrock, LangChain, and more

Automated batch training of ML models

Airflow, KubeFlow, MLFlow etc

Compensation and benefits

Base salary range*: $134,400 - $178,500

Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual bonus target: 10%**

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

Health and wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability and select well-being programs, along with 80% employer-paid premiums for all dependents.

Generous paid time-off programs for birthing and non-birthing parents are provided, along with additional company-sponsored leaves such as paid injury/illness leave, family emergency leave, compassionate leave, and domestic & sexual violence leave.
Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
Wellness programs to support mental, physical, and financial health, such as paid career coaching & mental health therapy, financial coaching, subsidized fitness & wellness appointments, HSA, FSA, commuter benefits, fertility & pregnancy support, employee perks and discounts, legal assistance program, gender-affirming care relocation benefit and work-from-home monthly allowance.

Work/life balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year.

Investing in your future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility & family planning services and discounted legal assistance services.

Our Commitments

Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.

Average salary estimate

$156450 / YEARLY (est.)

min

max

$134400K

$178500K

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What You Should Know About Staff Software Engineer, Glassdoor

At Glassdoor, we're on a mission to revolutionize workplace conversations, helping people navigate their careers with confidence and transparency. As a Staff Software Engineer in Raleigh, NC, you'll play a crucial role in this transformation. With ongoing enhancements to our community offerings, we're in need of a talented engineer to help re-architect and scale our data systems. In this position, you'll be right at the heart of our cutting-edge data platform, ensuring it meets the needs of both Glassdoor and Fishbowl products. Your expertise will guide the engineering teams in crafting best practices that promote performance, maintainability, and collaboration. Mentoring fellow engineers is a key part of your role, as you'll foster their growth and continually challenge their skills. Regular code and architecture reviews will also be part of your routine, ensuring that our technology remains leading edge. We are looking for someone who has deep technical knowledge, especially in data engineering, machine learning, cloud commodities, and DevOps practices. Beyond that, a commitment to diversity, equity, and inclusion is a must, echoing our company culture. Are you ready to champion a robust data quality strategy and thrive in an environment that values your input and growth? If you are enthusiastic about technology and making a tangible impact in people's lives, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Glassdoor

What skills are required for the Staff Software Engineer position at Glassdoor?

To be a successful Staff Software Engineer at Glassdoor, you'll need over 8 years of experience in software and data engineering. Key skills include proficiency in AWS cloud fundamentals, container orchestration tools like Docker and Kubernetes, and expertise in CI/CD practices. Familiarity with big data tools and a strong understanding of machine learning practices are also essential. Additionally, excellent communication and mentorship abilities will allow you to thrive in a collaborative environment.