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Business Development Rep - North America

We're hiring a Business Development Rep - North America at Gitpod.

Reporting to our Head of Sales, you'll drive high-volume outreach campaigns to engage enterprise prospects and book qualified meetings for Gitpod's cloud development environments (CDEs). Working closely with Account Executives and Sales Engineers, you'll be the first point of contact for technical buyers, crafting compelling messaging and building strong relationships. This role requires deep technical curiosity and exceptional communication skills as you'll collaborate across product, engineering, and growth teams to help make CDEs the standard for developers worldwide.

Who we are

Five years ago, we set out to create a world where every developer is instantly ready-to-code. With over 1.5 million users, we are now the leading platform for standardized and automated development environments. Our ROI calculator demonstrates how we help customers save nearly $1,000,000 annually for every 100 engineers using Gitpod. Developers use Gitpod an average of 36 hours per week, and our enterprise revenue has grown tenfold since last year.

We're a talent-dense group of people who transform how software is created and delivered, working to empower every company, every team, and every individual to succeed in a software-first world. We care deeply, and for many of us, building Gitpod is our life's work.

There hasn't been a better time to join. We've found product-market-fit and are scaling with high intensity towards repeatable go-to-market fit. Our operating values are an authentic representation of how we show up and make decisions. We choose colleagues carefully based on merit and their alignment with those principles. If this excites you, we would love for you to apply so we can connect.


Role responsibilities

Everyone that joins Gitpod is responsible for enhancing it. We hold our operating values as the standard that we drive towards. Joining Gitpod means you have ownership around forming our culture by living out these values.

  • Become deeply immersed in the world of Cloud Developer Environments (CDEs) and understand the inefficiencies and pain points of enterprise customers related to software development

  • Run high-volume outreach campaigns through phone, email, and social channels to engage enterprise prospects and book ICP-qualified meetings

  • Handle prospects’ first direct interaction with Gitpod with care and engage with exceptional communication

  • Craft and iterate on compelling messaging that resonates with our ICP

  • Conduct effective discovery calls to understand customer needs and qualify opportunities, collaborating with Sales Engineers on technical requirements

  • Value and develop long-term relationships with large enterprise prospects

  • Fully own your individual success and significantly contribute to team quotas with perseverance and growth-mindset

  • Build and maintain targeted account lists using sales tools (Sales Navigator, Apollo, Gong) and AI while continuously optimizing outreach approach based on data


At the end of your first 30 days, you will have:

  • Understanding of developer workflows

  • Knowledge of personas in our space and their pain points

  • Understanding of our lead sources and systems

  • Good understanding of our sales tools

  • Good understanding of our value proposition in the market

  • Know our ICP inside and out

About you

You work in alignment with our operating values
Our operating values are the DNA of Gitpod. We hold them high, evolve them as we evolve, and integrate them into everything we do. We expect everyone at Gitpod to actively use the values as the playbook for how they show up and work.

You're an activator

You embody true empowerment, proactivity, persuasiveness, agency and bias for action, decisiveness, curiosity, adaptability, and resilience. You are exceptional at getting stuff done in an way that enables everyone to win.

You invest in the right relationships

Deep-diving, analyzing, synthesizing, critical thinking, making connections, being creative, building something out of nothing, zooming in and out of details, adapting to your environment - this is how you operate to connect with the people you work closest with.

You'd win gold in the BDR olympics

Plain and simple: you like to win and are energized by the process that gets you to the finish line. You are committed to sales as a career path and have a high bar for quality.


Additionally, we're looking for someone with the most of the following:

  • Previous success in a BDR role for a technical product - specifically developer tools, cloud, or infrastructure

  • Demonstration of understanding cloud/DevOps concepts

  • Proven ability to meet and exceed targets in a technical BDR role

  • Focused on creating or optimizing sales development playbooks, prospecting sequences or frameworks, new tools or automation, scoring systems or qualification frameworks, etc with data

  • Specific metrics and conversion rates from previous roles

  • Quantified improvements in response rates or qualification accuracy

  • Track record of meeting or exceeding quotas including analytics or reporting projects you’ve led

  • Evidence of self-taught technical skills or side projects

We use these tools and expect you to have familiarity with most of them:

  • Salesforce

  • Gong

  • Apollo

  • Sales Navigator

  • Accord


Benefits

  • Fully remote, flexible work day

  • Flexible paid time off including holidays that are most meaningful to you

  • Parental leave for all parents

  • Equity

  • Health insurance (country-specific)

  • Retirement (country-specific)

  • Wellness allowance

  • Premium work-from-home equipment

  • Regular company off-sites


Interview process

We are fully remote and so is our hiring process. Contingent on schedules, we aim to complete the entire process in about 2 weeks. We are conscious of your time and are committed to being as efficient as possible.

  1. Async interview - If we think we might be a mutual match, we’ll send you a set of questions to be completed async that allow us to get to know you and learn more about why Gitpod excites you. You’ll also have a chance to share about your strengths, experience, and demonstrate your ability to work asynchronously.

  2. Sync interviews - You'll complete a series of interviews designed to thoroughly evaluate our mutual compatibility.

    • Head of people

    • Hiring manger

    • Project and panel presentation

    • CEO

  3. References and background check - Before moving to an offer, we’ll set up video calls with 3 direct managers and/or senior leaders that can speak to your performance. Additionally, we will run a full background check (location dependent).

Gitpod provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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What You Should Know About Business Development Rep - North America, Gitpod

At Gitpod, we’re hunting for a dedicated Business Development Rep - North America to join our dynamic team. As you report to our Head of Sales, you'll roll up your sleeves and dive into high-volume outreach initiatives, engaging with enterprise prospects about our cutting-edge cloud development environments (CDEs). You'll be the first friendly face that technical buyers interact with, crafting engaging messaging and nurturing those all-important relationships. If you’re someone who thrives on curiosity and has a way with words, your collaborative spirit will shine as you work alongside our talented Account Executives and Sales Engineers. Embrace the chance to unpack the intricacies and challenges that enterprise customers face in software development! At Gitpod, we pride ourselves on a vibrant culture that values empowerment, creativity, and achievement. With your experience in handling outreach through calls and emails, you'll enhance prospects' first impression of us. In just a month, you’ll gain a shell like understanding of developer workflows, get to know our ideal customer profile inside and out, and become the go-to person for all things Gitpod! The journey ahead is exciting, as we aim to transform software creation and delivery, and we’re looking for passionate individuals to help us scale! So, if you align with our operating values and are ready to make a meaningful impact, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Business Development Rep - North America Role at Gitpod
What skills do I need to succeed as a Business Development Rep - North America at Gitpod?

To excel as a Business Development Rep - North America at Gitpod, you should possess exceptional communication skills and a deep curiosity about Cloud Development Environments (CDEs). Previous success in a BDR role, particularly within technical products, will be incredibly beneficial. Familiarity with sales tools like Salesforce and Gong is also important, as you will be conducting high-volume outreach to engage enterprise prospects effectively.

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What does a typical day look like for a Business Development Rep - North America at Gitpod?

A daily routine for a Business Development Rep - North America at Gitpod includes crafting outreach campaigns via phone and email, connecting with technical buyers, and nurturing relationships. You’ll also spend time collaborating with Sales Engineers to ensure you understand customer needs and qualify opportunities while continuously enhancing your outreach strategies based on data-driven insights.

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How does Gitpod support its Business Development Rep - North America team?

Gitpod supports its Business Development Rep - North America team with a flexible remote work environment and comprehensive resources. You'll receive relevant training on developer workflows and our ideal customer profile, helping you succeed in booking qualified meetings and building long-term relationships in the tech space.

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What are the key responsibilities of a Business Development Rep - North America at Gitpod?

The key responsibilities of a Business Development Rep - North America at Gitpod include running high-volume outreach campaigns, conducting discovery calls to qualify leads, crafting compelling messaging, and collaborating closely with the Account Executives and Sales Engineers to understand customer needs and technical requirements.

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What values does Gitpod prioritize in a Business Development Rep - North America?

Gitpod places immense value on empowerment, proactivity, curiosity, adaptability, and resilience in a Business Development Rep - North America. The successful candidate should align with these operating values, which define the company culture and drive meaningful collaboration across teams.

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What is the interview process for the Business Development Rep - North America position at Gitpod?

The interview process for the Business Development Rep - North America position at Gitpod consists of an asynchronous interview followed by a series of synchronous meetings with the Head of People, Hiring Manager, and even the CEO. We prioritize efficiency, and can typically conclude the entire process in about two weeks.

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What tools will I use as a Business Development Rep - North America at Gitpod?

As a Business Development Rep - North America at Gitpod, you’ll be utilizing several tools such as Salesforce, Gong, Apollo, and Sales Navigator. Familiarity with these tools will enhance your ability to manage outreach campaigns effectively while optimizing sales development efforts through data analysis.

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Common Interview Questions for Business Development Rep - North America
How do you handle high-volume outreach campaigns?

When tackling high-volume outreach campaigns, it's important to stay organized and maintain a systematic approach. Utilize CRM tools to keep track of leads and dial your messaging to resonate with your target audience. Consistency and personalization in outreach significantly increase engagement rates, so leverage insights from your previous conversations to inform your strategy.

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Can you provide an example of a time you exceeded your sales targets?

Absolutely! When you answer this question, focus on specific metrics that showcase your success. Describe the initiatives and strategies you implemented, any challenges you overcame, and how you utilized data to track your progress. This will demonstrate your ability to not only meet but exceed expectations in measurable ways.

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What do you think is the most important skill for a Business Development Rep?

Amongst the various skills required, exceptional communication stands out as the most critical. It allows you to engage prospects effectively, articulate the value of products or services, and build rapport. Coupled with a proactive attitude and willingness to learn, these abilities can drive meaningful connections and lead to successful outcomes.

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How do you approach a technical discovery call with a prospect?

Approaching a technical discovery call requires thorough preparation. Research your prospect's company, understand their pain points, and come equipped with targeted questions. Listen actively during the call, respond to their needs, and iterate on your solutions accordingly. Following up with a recap email summarizing key points discussed reinforces your commitment and professionalism.

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What is your experience with using sales tools?

Discuss your familiarity with tools like Salesforce, Gong, or Apollo, and how they’ve contributed to your sales process. Highlight any specific instances where these tools have improved your outreach efficiency, streamlined data management, or led to improved conversion rates. Showcasing your adaptability and proactivity in utilizing technology will impress your interviewers.

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Can you give an example of successful messaging you've crafted?

When giving an example of successful messaging, focus on a specific campaign or outreach initiative. Share the context, the audience you targeted, the messaging you created, and the outcomes achieved. If possible, quantify your success in terms of response rates or meetings booked, illustrating your ability to craft impactful communication.

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How do you maintain relationships with prospects over time?

Maintaining relationships involves regular check-ins, valuable content sharing, and personalized follow-ups based on previous conversations. Use newsletters, industry insights, or simple messages to stay in touch. Demonstrating genuine interest in their success is key to nurturing these potential partnerships.

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What strategies do you use to understand customer needs effectively?

Effective strategies for understanding customer needs include active listening, asking open-ended questions, and utilizing discovery calls to probe deeper into your prospects' challenges. Gathering data on their feedback and market trends will enable you to tailor your approach, ensuring you present solutions that resonate with them.

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Why do you want to work for Gitpod as a Business Development Rep?

When answering this question, express enthusiasm for Gitpod’s mission and product offering. Discuss how the company’s culture aligns with your values and how your skills can contribute to its growth. Sharing your excitement about working in a fast-paced tech environment can convey a strong motivation to join the team.

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Gitpod is an open source platform for automated and ready-to-code development environments that blends into your existing workflow. Established in 2020, Gitpod is headquartered in Kiel, Germany.

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Full-time, remote
DATE POSTED
November 23, 2024

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