Florida Licensed Underwriting Representative

Job Summary

A company is looking for an Underwriting Customer Service Representative.

Key Responsibilities

• Manage inbound calls from policyholders and agents, addressing inquiries related to underwriting processes and policies
• Educate customers and agent partners on policy details and assist with underwriting decisions
• Collaborate with various departments to ensure seamless service delivery and maintain accurate records of interactions

Required Qualifications

• High school diploma or equivalent; some college coursework preferred
• Bilingual is a plus
• Florida 4-40/2-20 Property and Casualty General Lines License is a plus
• Minimum 2 years of customer service experience, preferably in a call center environment within the insurance industry
• Familiarity with forms, procedures, and regulations related to insurance programs