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Manager , Contract Management

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM.  


Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.  


Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.  

 

Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.  

 

Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.  

 

We are comprised of more than 400 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!


The Role:


We’re looking for a Manager to join us in our Belfast Centre of Excellence. As a member of our agile working team, you will be responsible for supporting our clients business by reviewing, drafting and negotiating a wide range of commercial contracts, as part of a wider general support service to the client’s contracts management and in-house legal teams. You will act as a senior point of contact within the Factor team and will be relied upon to tackle the complex contracting work we undertake for our client. If you believe in being a team player, can collaborate and communicate well with technical and non-technical audiences, while bringing a result-driven, focused, high energy, confident, curious, and most of all fun sense of self, then this is the place for you.


Responsibilities
  • Being part of a team committed to overall delivery of legal services and compliance with all delivery commitments to the client, including reviewing, draft and negotiate a wide range of IT focused commercial contracts across a Global remit. This may include Master Services Agreements, Amendment Agreements, Local Country Agreements,, SAAS Agreements , Supply Agreements, Reseller Agreements, Contract Interpretation and advisory support, Dispute handling, professional and consulting services contracts,, licensing contracts, other IP/IT contracts and general commercial contracts;
  • Adhering to and developing delivery processes and commitments;
  • Inputting and managing data on Factor and client systems and keep them up to date;
  • Helping develop contract templates, playbooks and other tools for use by the team;
  • Helping develop more junior team members through mentoring, training, quality checking of work output and acting as a point of contact for legal queries;  
  • Remaining up to date on legal and other relevant developments within the industry.


Essential Criteria
  • You are adaptable, authentic, accountable, and values-driven. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same. This role requires the legal knowledge to take instructions from our Clients, take appropriate action and serve as an escalation point on issues for more junior team members. It’s no small task!

In addition to the above, here are the required skills, knowledge, capabilities, and education for this role:
  • Law Degree and/or Legally Qualified; 
  • Legally eligible to work in the country this role is based
  • 5 years’ experience of independently drafting, reviewing and negotiating commercial contracts within a law firm, as part of an in-house legal team or within Factor
  • Excellent attention to detail
  • Operates with substantial latitude, with minimal or no supervision
  • Ability to handle a consistent and varied workload to meet client deadlines
  • Frequent client-facing experience in a legal context
  • Experience of managing and developing teams and supervising their work output
  • Experience of coaching and mentoring more junior team members
  • Experience of client relationship management
  • Strong commercial awareness, working directly with business managers and other functions across an organisation
  • Extensive legal knowledge in order to act as a senior advisor to the client and serve as an escalation point on issues for more junior team members
  • Experience in the development and management of standard operating procedures, playbooks, templates and tools for use by a team
  • Expert written and verbal communication and presentation skills
  • Very strong working knowledge of Microsoft Office suite - especially Microsoft Word


Desirable Criteria
  • Experience of supporting contracts within the IT industry
  • Experience of managing a team of direct reports
  • Ability to review data sets to assist with managing team capacity and identify insights and trends
  • Ability to manage workflow – efficiently allocating of work within a team
  • Passion for driving efficiencies through better management of process, playbooks, templates and use of technology, including through the integration of AI.
  • Working with a recognised matter management system as part of daily routine 


What We Offer
  • Competitive salary  
  • Benefit package including private health insurance and private dental insurance 
  • Pension contribution   
  • 38 days holidays 
  • Enhanced maternity leave pay – 18 weeks   
  • Enhanced paternity leave pay – 4 weeks 
  • Chance to develop your career in an international, innovative company providing legal services to top brands worldwide; 
  • Opportunity to join an industry-leading executive team and over 400 lawyers,contract experts, technologists, and process consultants; 
  • Inclusive and nurturing work environment, where everyone's contributions are valued; 
  • Hybrid working model and flexible working hours to help achieve a strong work-life balance 


Additional Information

As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset.

 

Factor is an Equal Opportunity Employer.

For more, visit: factor.law

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What You Should Know About Manager , Contract Management, Factor

Join Factor as a Manager in Contract Management, located in the vibrant city of Belfast! With our innovative Integrated LawTM approach, we are at the forefront of transforming legal services, blending traditional law, and modern practices to meet the complex contracting needs of our clients, which include Fortune 500 companies like major banks and tech giants. In this role, you will be a vital part of a dynamic, agile team, responsible for reviewing, drafting, and negotiating a variety of commercial contracts. You'll act as a senior point of contact, ensuring that our clients' legal and contractual requirements are met with precision and efficiency. If you're a collaborative team player with strong legal acumen and the energy to drive results, we want you on our team! You will also help mentor junior team members, contributing to their professional development while enjoying the unique and supportive culture at Factor. With a focus on diversity and inclusion, we believe that a rich mix of perspectives leads to better solutions. Factor is not just a workplace; it's a place where you can thrive and make your mark in the world of legal services. We offer competitive salaries, comprehensive benefits packages, and a flexible work environment designed to promote a healthy work-life balance. Ready to embark on this exciting journey? Let’s make a difference together at Factor!

Frequently Asked Questions (FAQs) for Manager , Contract Management Role at Factor
What does a Manager in Contract Management do at Factor?

At Factor, a Manager in Contract Management plays a pivotal role in supporting our clients by drafting, reviewing, and negotiating a wide range of commercial contracts. You will also oversee compliance with delivery commitments and help junior team members develop their skills while managing complex contracting assignments across global clients.

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What qualifications are required for the Manager role in Contract Management at Factor?

To be considered for the Manager position in Contract Management at Factor, candidates must have a Law Degree or be legally qualified, along with at least 5 years of experience in drafting and negotiating commercial contracts. Strong leadership skills and the ability to manage junior teams are also essential.

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What is the work culture like at Factor for leaders in Contract Management?

Factor prides itself on fostering an inclusive and nurturing work culture. As a leader in Contract Management, you will be encouraged to collaborate with diverse teams, inspire others, and contribute positively to the company's growth, all while enjoying a supportive atmosphere that values every team member's contributions.

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How does Factor support professional growth for Managers in Contract Management?

Factor is dedicated to employee development. As a Manager in Contract Management, you will have opportunities to mentor junior team members, participate in continuous professional education, and engage in a dynamic working environment that promotes skill enhancement and personal leadership.

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What benefits does Factor offer for the Manager position in Contract Management?

As a Manager in Contract Management at Factor, you can expect a competitive salary along with a benefit package that includes private health and dental insurance, pension contributions, generous holiday allowances, and enhanced parental leave, all designed to support your work-life balance.

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How does Factor's Integrated LawTM approach impact the role of a Manager in Contract Management?

At Factor, the Integrated LawTM approach defines how Managers in Contract Management work with both traditional legal frameworks and modern efficiencies. This method allows you to tackle complex contractual engagements more effectively, ensuring better legal outcomes for clients through collaboration and innovative solutions.

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What are the key responsibilities of a Manager in Contract Management at Factor?

A Manager in Contract Management at Factor is responsible for overseeing the drafting and negotiation of commercial contracts, maintaining compliance with delivery processes, mentoring junior staff, and ensuring that all data management practices adhere to company policies and industry standards.

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Common Interview Questions for Manager , Contract Management
Can you describe your experience with drafting commercial contracts?

When answering this question, illustrate your specific experience with types of agreements you've worked on, highlighting your approach to reviewing complex clauses and negotiating favorable terms. Discuss challenges faced and how you overcame them, demonstrating your legal expertise and problem-solving skills.

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How do you prioritize tasks when handling multiple client contracts?

Explain your method for assessing urgency and importance when managing a varied workload. Consider discussing techniques like to-do lists, communication with team members, and using project management tools to ensure deadlines are met while maintaining high-quality legal work.

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How do you ensure compliance with legal regulations within contract management?

Detail your strategies for staying updated on legal changes and compliance requirements. Discuss how you integrate this knowledge into your processes and convey the importance of compliance in protecting clients and the organization.

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What leadership style do you employ when mentoring junior team members?

Use this opportunity to describe your mentoring approach, whether you're more hands-on or prefer to empower junior members to develop their own skills through guidance. Share examples of successful outcomes from your mentoring efforts.

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How do you handle disputes over contract terms with clients?

Share your negotiation and communication strategies, emphasizing the importance of maintaining a positive client relationship while advocating for the company's interests. Include a specific example of a dispute you resolved successfully.

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What technology tools do you find essential for contract management?

Discuss your familiarity with document management systems, contract lifecycle management software, and collaboration tools that enhance productivity and accuracy in contract management. Elaborate on any specific tools you have successfully implemented in your previous roles.

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Can you provide an example of how you improved a contract management process?

Reflect on a particular process you recognized could be enhanced and the steps you took to redesign it. Focus on the outcomes of your improvements, including efficiency gains or reduced errors.

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What do you believe are the essential qualities for a successful Manager in Contract Management?

Articulate the key attributes you think are crucial for success in this role, such as strong negotiation skills, attention to detail, and the ability to mentor others. Provide examples of how you've demonstrated these qualities in your career.

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How would you approach developing contract templates and playbooks for your team?

Outline a strategic approach to creating these documents, including understanding the team's needs, identifying common contractual issues, and ensuring that templates align with both legal standards and client expectations.

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What steps do you take when onboarding a new client’s contract requirements?

Describe your process for gathering relevant information from clients, establishing communication protocols, and ensuring that all team members are aligned with the client's needs and expectations for contract deliverables.

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DATE POSTED
November 25, 2024

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