Experienced Customer Service Representative - job 1 of 3

Job Summary

A company is looking for a Trades Experienced Customer Service Representative.

Key Responsibilities

• Handle inbound customer service and appointment-setting calls professionally
• Work directly with CRM systems such as ServiceTitan, Jobber, or HouseCallPro
• Apply trades industry expertise to understand client needs and provide tailored solutions

Required Qualifications, Training, and Education

• Hands-on experience with ServiceTitan, HouseCall Pro, or Jobber
• Proven customer service track record in trades or service industries
• Minimum of one year of relevant experience
• High school diploma or equivalent required
• Technical proficiency with tools such as Trello, Slack, and Dialpad