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Account Executive

Chez Visioglobe, nous développons et commercialisons en BtoB une solution de visualisation de plans d’espaces intérieurs (centres commerciaux, bureaux, hôpitaux, aéroports, etc…) pour les plateformes mobiles et web, et une solution d’édition de plans.

Chez Visioglobe, nous voulons créer un espace où chacun se sente libre d'apporter des perspectives et des expériences uniques afin que nous puissions trouver des solutions uniques aux défis auxquels nous sommes confrontés ensemble. Confiance, dévouement et humour : L'essence de la culture Visioglobe. Nous mêlons professionnalisme, objectifs et fun.

Intégrée depuis un an au groupe Everfield, Visioglobe bénéficie d’un soutien quotidien dans les processus et l’organisation de ses équipes, notamment de la force commerciale qui va se développer dans les prochaines années.

Descriptif du poste :

Aujourd’hui, dans le cadre d’un remplacement, Visioglobe recherche un Account Executive, qui devra également remplir des fonctions d'Account Manager.

Votre rôle dans le cycle de vente sera de gérer les relations avec les clients finaux et les partenaires intégrateurs, de créer des relations fortes de confiance avec les clients et les partenaires, afin de garantir le service de qualité que Visioglobe offre à ses clients depuis de nombreuses années.

Votre mission sera :

  • une fois la qualification effectuée par notre Sales Development Representative, vous prendrez le relais pour transformer les opportunités en clients ;

  • vous serez ensuite en charge de l’élaboration de l’offre commerciale, de la négociation et de la conclusion du contrat ;

  • vous devrez ensuite assurer la gestion courante de vos comptes clients : gestion après mise en production des projets, afin d'identifier les opportunités d’upsell et de maintenir une relation client dans le temps ;

  • vous serez sollicité pour contribuer à des reportings et des prévisions de vente sur vos comptes ;

  • dans la perspective de l’évolution de l’équipe de ventes de l’entreprise, vous serez impliqué dans l’évolution de la stratégie commerciale de l’entreprise ;

  • vous participerez à la qualification de nouveaux partenaires intégrateurs, pour explorer avec eux de potentielles opportunités et établir des contrats de partenariat.

Profil/Compétences :

  • Vous êtes diplômé d'une école de commerce.

  • Vous parlez anglais couramment.

  • Vous avez une première expérience réussie dans un poste d'Account Manager en BtoB, idéalement chez un éditeur de logiciels.

  • Vous êtes à l'aise dans l'utilisation d'un CRM type Hubspot.

  • Vous êtes à l’aise avec des processus commerciaux structurés et les flux de vente, à savoir : maîtrise des étapes de prospection SDR, transfert Account Executive, et gestion des différentes phases du cycle de vie client.

  • Vous avez de l’expérience en présentations/démos de solutions SaaS en visio, suivi de prospects, et tâches de relances clients régulières.

  • Vous êtes curieux, ou vous avez un profil technique dans l’informatique ; vous connaissez le monde du développement de logiciel, les mots SDK et API vous parlent.

Si vous vous reconnaissez dans cette description et que vous avez envie de travailler dans un environnement permettant de prendre des initiatives, dans une ambiance multiculturelle et dynamique, en recherche permanente d'idées nouvelles, ce poste est fait pour vous !

Le poste est à temps plein (35h) en CDI, à compter du 1er février 2025.

Le poste est basé au siège à Montbonnot-Saint-Martin, mais des déplacements ponctuels sont à prévoir (environ une fois par trimestre).

Nos plus :

  • possibilité de télétravail complet après 3 mois d’onboarding,

  • carte titre-restaurants (8 € / jour pris en charge à 50 % par la société),

  • forfait mobilité durable annuel.

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What You Should Know About Account Executive, Everfield

Join Visioglobe as an Account Executive in Montbonnot-Saint-Martin, where we’re on a mission to revolutionize the way interior spaces are visualized. Our B2B solutions cater to various sectors including shopping centers, offices, hospitals, and airports, backed by our commitment to innovation and creativity. As we blend professionalism with a fun culture, you'll become part of our team that values trust, dedication, and a sprinkle of humor. In this pivotal role, you will manage relationships with end clients and integrator partners, ensuring a seamless progression from qualified leads to satisfied customers. You’ll be responsible for crafting compelling commercial offers, negotiating contracts, and overseeing client accounts post-project launch to identify upselling opportunities and maintain enduring relationships. Your insights will also contribute to sales reporting and forecasts, while you play a crucial role in shaping our evolving sales strategy. If you thrive in a dynamic environment that encourages initiative and creativity, and you have a curiosity about tech, especially software development, this is the perfect opportunity for you. We're looking for a commercial school graduate with a solid background in B2B account management, fluency in English, and proficiency with tools like Hubspot. Plus, enjoy the benefit of flexible telework options and a supportive company culture. Come be a part of our journey to enhance user experience through innovative visualization solutions!

Frequently Asked Questions (FAQs) for Account Executive Role at Everfield
What is the role of an Account Executive at Visioglobe?

As an Account Executive at Visioglobe, you play a vital role in maintaining and developing relationships with clients and integration partners. Your responsibilities include transitioning qualified leads into loyal customers, crafting strategic proposals, negotiating contracts, and ensuring ongoing client satisfaction post-deployment, while also exploring new upselling opportunities.

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What qualifications are required for the Account Executive position at Visioglobe?

To qualify for the Account Executive role at Visioglobe, candidates should have a degree from a business school, experience in B2B account management, fluency in English, and familiarity with CRM tools like Hubspot. Additionally, a background in software development is considered a strong asset.

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What does the hiring process look like for an Account Executive at Visioglobe?

The hiring process for the Account Executive position at Visioglobe typically involves an initial screening interview, followed by a series of interviews that assess both technical skills and cultural fit. Candidates may also participate in assessments related to their understanding of the B2B sales cycle and account management strategies.

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How does Visioglobe support the career development of its Account Executives?

Visioglobe is committed to supporting the professional growth of its Account Executives through continuous training, mentorship programs, and opportunities to contribute to the evolution of our commercial strategy, ensuring that each team member can hone their skills and advance in their career.

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Can Account Executives work remotely at Visioglobe?

Yes! At Visioglobe, after a successful onboarding period, Account Executives can enjoy the flexibility of working remotely, allowing for a balanced work-life approach while contributing to our innovative projects from anywhere.

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What kind of clients will I be managing as an Account Executive at Visioglobe?

As an Account Executive at Visioglobe, you will manage an array of clients from sectors such as healthcare, retail, and transportation, providing tailored visualization solutions that meet their unique needs and challenges, thus fostering rich, long-term partnerships.

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What is the work culture like at Visioglobe for Account Executives?

The work culture at Visioglobe is vibrant and collaborative, wherein Account Executives can express their unique perspectives while working towards common goals. It emphasizes trust, humor, and a dedication to creating exceptional customer experiences in a multicultural setting.

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Common Interview Questions for Account Executive
How do you approach building client relationships as an Account Executive?

Building client relationships begins with active listening and understanding their needs. I believe in fostering trust through transparent communication and consistent follow-ups, ensuring clients feel valued and understood throughout the sales process and beyond.

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Can you describe your experience with CRM tools like Hubspot?

In my previous roles, I have utilized Hubspot extensively for tracking leads, managing customer interactions, and analyzing sales data. My experience includes creating effective workflows and reports that enhance team collaboration and drive sales strategies effectively.

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What is your strategy for upselling to existing clients?

My strategy for upselling involves first understanding the client's current usage and satisfaction, identifying any gaps or new needs that may arise, and then presenting tailored solutions that add value to their existing services, thus ensuring a win-win scenario.

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How do you handle objections during a sales presentation?

Handling objections effectively requires patience and thorough understanding. I listen carefully to the client's concerns, validate their feelings, and provide clarifying information along with relevant case studies or examples to address their specific reservations.

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What experience do you have with the B2B sales cycle?

My experience involves managing the entire B2B sales cycle—from lead generation to negotiation and finalizing contracts. I understand the importance of aligning solutions with clients’ strategic goals and continuously nurturing the relationship for long-term success.

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How do you prioritize your accounts and tasks?

I prioritize accounts and tasks by evaluating their potential for growth and urgency. Utilizing CRM data, I create structured plans that focus on high-value clients and identified opportunities while managing daily tasks to ensure timely follow-ups and project implementations.

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What techniques do you use to ensure successful project delivery?

Ensuring successful project delivery involves setting clear expectations right from the start, maintaining open lines of communication throughout the process, and regularly checking in with clients post-launch to gather feedback and make necessary adjustments.

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How do you keep up with industry trends and software developments relevant to your role?

I stay updated through a combination of industry blogs, webinars, and networking with professionals in the field. Participating in forums and attending relevant workshops also helps me understand new technologies and market trends, ensuring my clients benefit from the latest innovations.

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Describe a time you successfully turned around a challenging client situation.

In a previous role, a client was unhappy due to delays in product delivery. I took the initiative to communicate directly with them, ensuring regular updates, and coordinated with the internal team for expedited service. This approach not only resolved the immediate concern but strengthened our relationship moving forward.

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Why do you want to work as an Account Executive at Visioglobe?

I am excited about the opportunity at Visioglobe because of its innovative approach in visualizing space solutions. I admire the company's commitment to a collaborative culture that emphasizes creativity and professionalism, aligning perfectly with my career goals and values.

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Full-time, hybrid
DATE POSTED
November 26, 2024

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