Software Engineer, Observability
About the Team
The Core Infrastructure organization builds and operates reliable, scalable and repeatable cloud infrastructure for DoorDash developers to ship great products quickly and reliably.
The Observability team within Core Infrastructure builds and operates systems to provide introspection into the health and performance of all DoorDash systems and services. These observability systems are used by all DoorDash developers!
About the Role
Your responsibilities include:
- Plan and execute infrastructure projects that improve observability tools and platforms, including: metrics, logging, distributed tracing, dashboarding, alerting, application performance management
- Developing and maintaining systems to enable our engineering colleagues to confidently run their services with high quality, and quickly understand and mitigate any technical issues
- Partnering with our observability vendors to improve their products and align with our roadmap needs
- Working with engineering colleagues to contribute to our observability strategy with a strong emphasis on open source libraries, data formats and query languages
You’re excited about this opportunity because you will…
- Join a growing company and grow right along with us
- Take on significant technical challenges and have a large impact
- Have the ability to shape and improve our engineering culture
- Build upon an established foundation with a focus on innovation
We’re excited about you because…
- You have at least 5 years experience as a backend software engineer
- You have experience building and operating infrastructure at scale
- You apply a product mindset to infrastructure systems and feel accomplished enabling others
- You strive for design simplicity and consistency above all else
- You solve problems using software to automate or prevent toil
- You love data, and identifying patterns and correlations providing new insights is exciting to you
Nice to have...
Experience with these specific technologies or similar alternatives is not required but helpful.
- Development using GoLang, Kotlin, and/or Python
- Infrastructure: AWS, Kubernetes, Helm, Terraform, Service Mesh, Envoy
- Observability: OpenTelemetry, Prometheus/PromQL, Grafana, Fluentbit
- Data: Kafka, Clickhouse, SQL, Redis
- Previous experience running a production service from a DevOps or SRE perspective
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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Are you ready to take your career to the next level? Join DoorDash as a Software Engineer, Observability, and help us build and operate reliable and scalable cloud infrastructure! In this role, you'll dive into the heart of our observability systems, ensuring that all DoorDash developers can ship amazing products quickly and efficiently. Your day-to-day responsibilities will include planning and executing infrastructure projects that enhance our observability tools—from metrics and logging to distributed tracing and alerting. Working closely with our observability vendors, you'll contribute to our roadmap and elevate our systems. If you’re passionate about systems and have a knack for solving problems with innovative software solutions, this is the place for you! With at least 5 years of backend software engineering experience under your belt, you'll find a community eager to grow with you as we tackle significant technical challenges head-on. At DoorDash, we value simplicity, consistency, and the thrill of discovering new insights through data. You’ll have the opportunity to shape the future of our engineering culture, and your work will have a large impact across the organization. Whether you're based in San Francisco, Sunnyvale, or Seattle, we can’t wait to see how your expertise will help us empower local economies. If you're excited about this opportunity, come join us!
DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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