RouteThis is a Waterloo-based B2B SaaS whose time has come to level up! We’re on a mission to intelligently automate technical support services with market leading software solutions that keep the modern, WIFI connected homes of the future optimized. RouteThis products are changing the world of technical support and we are looking for amazing talent to join our team and help us revolutionize this $15 billion dollar industry.
We are looking for a Senior Full Stack Developer to join our team and help shape the next generation of our solutions. RouteThis has a competitive advantage in how we collect and diagnose WiFi health in a wide variety of situations. In this role you will heavily contribute to efforts to further extend that advantage by leveraging data, scalable architecture and technical design, and generative AI technologies. We care deeply about delivering value to our customers and solving their pain points. We’re passionate about technology and getting stuff done fast and are looking for people who share these values and live them every day.
Who we are:
RouteThis is a SaaS technology company that is changing the way ISPs and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues -- or help customers to solve it themselves before even needing to call.
We are headquartered in the Waterloo Region and our customers are all over the globe. If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!
Why RouteThis?
Opportunity: As a rapidly evolving startup, we are constantly facing new challenges and opportunities, while working with us, you can jumpstart and shape your career.
Team: At RouteThis you will be working on a highly-motivated team, each team member has been carefully selected to ensure there is a fit with our values of One Team, Customer First, Innovate and Own It.
Fun: We believe that work should be fun and engaging. We host social events both in person and virtual.
Total Rewards: We offer a total compensation package that includes competitive salaries, stock options, extended long weekends, and a comprehensive benefits package.
Location: Located in the “Silicon Valley of the North” we are proud members of the Waterloo-region in downtown Kitchener. We offer flexible work arrangements including hybrid and remote options across Canada.
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
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At RouteThis, a cutting-edge B2B SaaS company based in Waterloo, we are on a spirited mission to transform technical support in the ever-evolving landscape of WiFi-connected homes. As we aim to reshape a $15 billion industry with our innovative software solutions, we're thrilled to invite a Senior Full Stack Developer to help spearhead this exciting journey. In this role, you'll be at the forefront of designing, developing, and deploying impactful solutions that harness data and scalable architecture, with a special focus on generative AI technologies. You’ll work alongside dedicated teammates who share your passion for technology and a fast-paced environment where delivering genuine value to our customers is paramount. Your contributions will be vital in driving architectural discussions, mentoring emerging talents, and prototyping groundbreaking features that can make a real difference in technical support services. If you're a communicator who excels in both technical and non-technical discussions, and you're eager to tackle complex challenges by breaking them down into manageable pieces, we want you on our team! At RouteThis, we value innovation, collaboration, and a fun work atmosphere. As part of our motivated team, you'll find opportunities for personal growth and career development while enjoying the well-deserved perks of a competitive salary, stock options, and a comprehensive benefits plan. So, if you're ready to leave your mark on the next generation of network diagnostics, let’s connect and revolutionize the tech support experience together!
At RouteThis, we understand WiFi connectivity challenges firsthand. That’s why we’ve made it our mission to help service providers and smart home brands deliver flawless WiFi connectivity to their customers. We built our revolutionary approach wit...
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