Customer Service Rep(07160) - 710 N Anderson

The Customer Service Representative role at 710 N Anderson involves providing essential customer support, addressing customer inquiries, taking food orders, managing cash and credit transactions, and ensuring a clean, stocked environment. You will directly engage with customers, resolve issues amicably, and work as part of a team to create a positive atmosphere.

To qualify for the Customer Service Representative role at 710 N Anderson, candidates should have strong verbal communication skills, be able to multitask in a dynamic environment, pay attention to detail, and maintain accuracy during busy periods. A positive attitude and the ability to work well in a team are also crucial.

The Customer Service Representative position at 710 N Anderson offers flexible part-time hours, typically ranging from 15 to 25 hours a week. This allows for a good work-life balance while still being a part of a vibrant team.

The salary range for the Customer Service Representative at 710 N Anderson starts at the state minimum wage and goes up to $17.50/hr, in addition to potential tips. This compensation reflects the importance of the role in providing excellent customer service.

Customer Service Representatives at 710 N Anderson receive various benefits, including paid sick leave and family medical leave as per Washington law. Additionally, after two years of employment with a minimum earning of $5000 annually, they become eligible for a 401K plan.

At 710 N Anderson, we believe in supporting our employees through training and a positive work environment. Our team works collaboratively to encourage one another, ensuring that everyone is equipped to provide exceptional service to our customers.

To thrive as a Customer Service Representative at 710 N Anderson, you should possess excellent organization and time management skills, establish strong communication capabilities, and have a customer-centric mindset. Additionally, being adaptable and maintaining composure under pressure will greatly benefit your performance in this role.

When faced with a difficult customer at 710 N Anderson, it’s important to remain calm and listen to their concerns. Acknowledge their feelings, and aim to resolve the issue amicably by offering solutions. Always keep the interaction positive and professional.

In your response, highlight a specific instance where you managed multiple tasks, such as taking orders while handling payments and restocking items. Focus on how you prioritized tasks while ensuring that customer needs were met efficiently.

To ensure proper food handling, I would always follow established guidelines for wrapping, labeling, and storing food. It’s crucial to maintain cleanliness in the work area and check product temperatures regularly to guarantee safety and quality.

Staying organized in a fast-paced environment requires prioritization and being proactive. I use checklists for my tasks and focus on completing the highest priority tasks first, while also being flexible to adjust as necessary based on customer needs.

Express your enthusiasm for working at 710 N Anderson by emphasizing your desire to help customers and contribute to a positive experience. Highlight any personal connections to the local community or love for the food industry that align with the company's values.

Provide an example of a time you went above and beyond for a customer, detailing the situation, your actions, and the positive impact your service had on their experience. Emphasize your commitment to customer satisfaction.

When the store gets busy, I prioritize by assessing urgent customer needs first, such as fulfilling orders or resolving complaints. I focus on teamwork and delegating responsibilities to ensure that we serve our customers efficiently.

I have experience using point-of-sale systems in previous roles, where I managed transactions, handled payments, and processed refunds. I am comfortable learning new systems and adapting quickly to ensure efficient service.

To maintain a positive attitude, I focus on the satisfaction of helping customers and finding joy in team collaboration. I remind myself of the value of our work and approach each challenge with a solution-oriented mindset.

The key to good customer service is genuinely caring about the customer’s experience. This involves active listening, clear communication, and going above and beyond to meet their needs, ensuring they feel valued during their visit.