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Assistant Manager(07243) - 2870 NE Hogan Drive

Job Description

The following general description applies to all hourly store team members. Please read the detailed information listed below.


Job Duties

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

    Training


    Orientation and training provided on the job.

    Communication Skills

    Ability to comprehend and give correct written instructions. Ability to communicate
    verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.


    Work Conditions

    EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes
    in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools
    from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

    SENSING: Talking and hearing on telephone. Near and mid-range vision for
    most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

    TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work
    alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
    Physical Demands

    STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


    WALKING: Walking is generally in short distances for short durations.

    SITTING: Paperwork is normally completed in an office at a desk or table.

    LIFTING: Bulk product deliveries are made twice a week or more and are unloaded
    by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72"high.


    CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough
    are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up
    to 7.5 pounds to push. Trays may also be pulled.

    CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    STOOPING/BENDING: Forward bending at the waist is necessary at the pizzaassembly station. Toe room is present, but workers are unable to flex their knees
    while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.


    CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.

Additional Information

REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down
to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous
during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when
using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

In addition to all of the above,the following applies to team members in driver or store management positions.


Job Duties

Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires valid drivers license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.


Essential Skills

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Physical Demands

CARRYING: During delivery, carry pizzas, sides and beverages while performing"walking" and "climbing" duties.

DRIVING: Deliver pizzas within a designated delivery area. A team member may
make several deliveries per shift.

WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.

CLIMBING: During delivery of product, navigation of five or more flights of stairs
may be required.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING: Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(07243) - 2870 NE Hogan Drive, Domino's

Are you ready to step into a pivotal role at a dynamic company? As an Assistant Manager at our Gresham, OR location on Hogan Drive, you'll be joining a team that thrives on collaboration, innovation, and top-notch service. This position isn't just about managing; it's about inspiring and leading a passionate team. You'll be actively involved in a variety of tasks, from using all our equipment and stocking ingredients to preparing products and handling customer orders both over the phone and in-person. Your math skills will come in handy as you take inventory and process orders, ensuring everything runs smoothly. The job also values communication, so you'll need to articulate instructions clearly and interact with both customers and team members effectively. While the tasks may vary from day-to-day operations to diving into delivery duties when necessary, the heart of this role is about creating a seamless experience for everyone. The physical demands will keep you active, with standing, walking, lifting, and pushing being part of your everyday routine. There might be times you face adverse weather conditions or abrupt temperature changes, but these are just part of the job. With training provided on-the-job, this is an excellent opportunity for growth. If you're driven, enthusiastic, and ready to contribute to a thriving team, the Assistant Manager role is calling your name!

Frequently Asked Questions (FAQs) for Assistant Manager(07243) - 2870 NE Hogan Drive Role at Domino's
What are the responsibilities of an Assistant Manager at the Gresham, OR location?

The Assistant Manager role at the Gresham, OR location includes operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, and keeping the facility clean. You will engage with customers and ensure that all operations run smoothly.

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What skills do I need to be an Assistant Manager in Gresham, OR?

As an Assistant Manager in Gresham, OR, you need strong communication skills, basic math abilities, and the capability to operate both manual and electronic equipment. Being organized and detail-oriented will also greatly benefit your performance.

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What training is provided for the Assistant Manager position at Hogan Drive?

At Hogan Drive, comprehensive on-the-job training is offered for the Assistant Manager position. This ensures that you understand all procedures and are equipped to handle both the operational and managerial aspects of the role.

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What are the physical demands of an Assistant Manager job in Gresham, OR?

The Assistant Manager job in Gresham, OR is physically demanding, requiring standing, walking, lifting ingredients, and pushing trays daily. You may also need to navigate varying temperatures and sometimes adverse weather conditions during your shifts.

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How does the Assistant Manager contribute to the team at Hogan Drive?

As an Assistant Manager at Hogan Drive, you will inspire your team by leading through example, motivating them, and ensuring that they feel supported in their roles. Your leadership will drive customer satisfaction and operational efficiency.

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Is prior experience required for the Assistant Manager role at the Gresham location?

While prior management experience is favored, it is not necessarily required for the Assistant Manager role at the Gresham location. Enthusiasm for the job and a willingness to learn are highly valued.

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What does a typical day look like for an Assistant Manager at Hogan Drive?

A typical day for an Assistant Manager at Hogan Drive includes a mix of managing daily operations, handling customer interactions, overseeing team activities, and ensuring that all food safety and cleanliness standards are met.

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Common Interview Questions for Assistant Manager(07243) - 2870 NE Hogan Drive
What would you consider your strongest leadership quality as an Assistant Manager?

Your ability to motivate and engage the team should be highlighted as a strong leadership quality. Provide specific examples where your guidance led to improved team performance or morale.

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How would you handle a situation where a team member is underperforming?

Discuss how you would address the issue directly and with empathy, offering support and constructive feedback to help the employee improve. Provide an example of a past experience if possible.

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Can you describe a time when you had to deal with a challenging customer?

Share a specific instance where you turned a negative customer experience into a positive one. Emphasize your communication and problem-solving skills throughout the interaction.

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What steps do you take to ensure food safety in a fast-paced environment?

Outline your understanding of food safety protocols, such as proper handling, storage, and preparation of ingredients. Mention any specific training you've received or implemented.

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How do you prioritize tasks during busy shifts?

Explain your approach to task management, such as making a priority list, delegating responsibilities, or adjusting workflows to ensure that all tasks are completed efficiently.

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What methods do you use to train new team members?

Discuss your training techniques, such as hands-on training, shadowing, or creating a training manual. Highlight your patience and willingness to support new hires throughout their onboarding.

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How do you ensure excellent customer service in your team?

Explain how you set expectations for customer service standards and encourage feedback from customers. Share your methods for monitoring and improving service quality.

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Why do you want to work as an Assistant Manager in Gresham, OR?

Express your enthusiasm for the role and what draws you to both the company and the location. Mention any shared values or goals that resonate with you.

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How would you handle a conflict between team members?

Discuss your conflict resolution skills, emphasizing your ability to remain neutral and help team members communicate. Provide an example of how you resolved conflict in the past.

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What strategies do you use to keep the team motivated?

Share techniques you have used to maintain team morale, such as recognizing achievements, providing constructive feedback, or fostering a positive work environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
November 24, 2024

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