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Job details

Assistant Manager(05347) - 2800 SW 14th St. #2

Job Description

ABOUT THE JOB

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS
General job duties for all store team members
You must be 18 years of age or older

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing
• Most tasks are performed from a standing position.
• Walking for short distances, for short durations.
• Surfaces include ceramic tile bricks with linoleum in some food process areas.
• Height of work surfaces is between 36 and 48.

Sitting
Paperwork is normally completed in an office at a desk or table.

Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.

ADDITIONAL JOB DETAILS

Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.

Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Additional Information

Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES
• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

REQUIRES
• Valid driver's license with safe driving record meeting company standards.

• Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing
During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing
Far vision and night vision for driving.

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Average salary estimate

$37000 / YEARLY (est.)
min
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$32000K
$42000K

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What You Should Know About Assistant Manager(05347) - 2800 SW 14th St. #2, Domino's

Are you ready to take your career to the next level with Domino's Pizza as an Assistant Manager? Located at 2800 SW 14th Street, Suite #2 in Bentonville, AR, this position is all about leadership and teamwork. In this role, you'll be the go-to person during your shifts, overseeing everything from staffing to inventory control to ensuring a fantastic customer experience. It's essential to embody the easy-going yet professional spirit that Domino's values. You'll excel at cost controls, paperwork, and maintaining the perfect image of the store while keeping our operations profitable. Your mission is to set an example for your crew by adhering to the company's policies and procedures to the letter. At Domino's, we pride ourselves on our diverse and inclusive environment, where everyone is respected and valued for their unique contributions. As an Assistant Manager, you’ll receive on-the-job training that prepares you for real-life challenges and leads to multiple advancement opportunities—think delivery driver to franchise owner! It's more than just a job; it’s your opportunity to really shine while working in a fast-paced, dynamic setting with people who share your passion for great pizza and exceptional service. So, if you're ready to join a team that values its members and aims to be the best pizza delivery company globally, we want to hear from you!

Frequently Asked Questions (FAQs) for Assistant Manager(05347) - 2800 SW 14th St. #2 Role at Domino's
What does the Assistant Manager position at Domino's Pizza involve?

The Assistant Manager role at Domino's Pizza involves overseeing daily operations, including cost and inventory control, cash management, and customer relations. It requires strong leadership to set a positive example for the crew while ensuring adherence to company procedures.

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What qualifications are needed for the Assistant Manager role at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates must be at least 18 years old, possess excellent communication skills, and demonstrate the ability to manage inventory and cash control efficiently.

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Is there room for advancement for Assistant Managers at Domino's Pizza?

Absolutely! Many team members at Domino's Pizza progress from being delivery drivers to management roles, general managers, and even franchise owners, making this a fantastic opportunity for your career growth.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

Success as an Assistant Manager at Domino's Pizza relies on several skills including communication, organizational ability, and financial acumen, along with the capability to manage a diverse team and deliver excellent customer service.

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What does the training process look like for Assistant Managers at Domino's Pizza?

The training process for Assistant Managers at Domino's Pizza is hands-on and comprehensive, focusing on operational procedures, staff management, and customer service, all designed to set you up for success on the job.

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What work environment can Assistant Managers expect at Domino's Pizza?

Assistant Managers at Domino's Pizza work in a fast-paced environment that includes indoor and occasionally outdoor tasks, requiring them to handle various conditions while maintaining excellent service standards.

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How does Domino's Pizza promote diversity within its team for the Assistant Manager position?

Domino's Pizza is committed to promoting diversity among its team members by valuing unique talents and contributions, creating a work environment where everyone can achieve their highest potential.

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Common Interview Questions for Assistant Manager(05347) - 2800 SW 14th St. #2
Can you describe a time you successfully managed a team in your previous roles?

In answering this question, focus on a specific experience where you demonstrated leadership skills, provided support and direction to your team, and achieved a positive outcome, highlighting how you resolved any challenges along the way.

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How do you prioritize tasks during a busy shift as an Assistant Manager?

Detail your approach to prioritizing tasks, emphasizing the importance of managing urgent customer needs while maintaining operational standards. Use examples to illustrate your ability to multitask effectively under pressure.

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What strategies do you use to train new team members?

Discuss your training strategy, including hands-on techniques, mentoring, or structured programs, and focus on the importance of clear communication and providing constructive feedback.

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How would you handle a difficult customer complaint?

Explain your methodical approach to customer service, emphasizing active listening, empathy, and swift resolution while maintaining the company's policies, thereby turning a negative experience into a positive one.

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What methods do you employ for effective inventory management?

Provide insights into your organizational skills, familiarity with inventory tracking systems, and financial acumen, ensuring that you can maintain accurate stock levels while minimizing waste.

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How do you ensure workplace safety and compliance with food handling laws?

Demonstrate your knowledge of relevant food safety regulations and discuss specific practices you enforce to ensure compliance, emphasizing the importance of team training and regular audits.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

In your response, align your career goals with the company's values and mission. Share your enthusiasm for leading a team and your passion for the food service industry, especially within such a recognized brand.

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How do you motivate your team during high-pressure situations?

Illustrate your motivational techniques and how you maintain a positive atmosphere, even when demand is high, ensuring productivity stays up and everyone feels valued and supported.

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Can you give an example of cost control measures you've implemented?

Provide a concrete example of cost control initiatives you've led, focusing on the outcomes achieved and how they positively impacted the overall profitability of the business.

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What role do you think customer service plays in the success of a Domino's Pizza store?

Discuss the critical role that exceptional customer service plays, including how it leads to customer loyalty, repeat business, and contributes to the brand's reputation overall. Share any relevant personal experiences as well.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 28, 2024

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