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Channel Account Manager (US West)

As a Channel Account Manager at Dispel, you will drive Dispel’s future growth by building relationships with channel partners in your region. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the partner organization. You have experience working with partners whose customer base includes: mid-market and enterprise companies; and local/state government. You have an in-depth understanding of the long buyer journey and can lead a complex, multi-quarter sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping partners deliver the Dispel value proposition. Finally, you enjoy building – you like to actively participate in the development of our channel growth strategy and partner enablement within a fast paced start up.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

You will

  • Build and maintain strong relationships with targeted VAR's, Distributors, and MSSP's across the regional territory.
  • Implement a comprehensive partnership sales strategy to achieve revenue targets and expand market reach.
  • Develop and execute a strategy for recruiting new channel partners.
  • Managing the pipeline within the region: Sales Forecasting, Net New Lead Generation, Upsell Opportunities, Deal Registration
  • Develop, track, report and manage partner and sales execution toward KPI's.
  • Manage and report on partner sales training for the Dispel Learning Management System.
  • Focus on strategic business initiatives as established by channel leadership.
  • Meet or exceed channel pipeline and bookings targets.
  • Provide ongoing support and training to partners to ensure they have the tools needed to succeed.
  • Align with the marketing team to develop initiatives that drive partner engagement and lead generation.
  • Align with sales to assist in closing deals with partnership support and advocacy.
  • Attend conferences: booth manning, lead qualification, immediate follow up and initial meeting scheduling (by phone, email, and letter)
  • 3-5 years of cybersecurity, OT/ICS, or other related sales experience focusing on building channel relationships.
  • Understands how to navigate the channel ecosystem: Value Added Resellers, Distribution Partners, and MSSP models within the United States.
  • Self-driven and good expedition behavior: when you hit a new city to set up for a conference on a weekend, you'll be eager to be there and pick up any task that needs doing next.
  • Outgoing: you're the one who makes friends with the person next to you in line for coffee.
  • Curious: we're working on new technologies that solve age-old problems. You'll want to learn how it was done before, what we're doing that's different, and question why (and if!) the way we do it is better.
  • Ability to convey complex cybersecurity and engineering topics into plain English (and other local lingos).
  • Strong listening: most of sales is not pushing a product. It's listening to what problems a client says they have, and coming up with a tailored, articulate way to solve their personal problem.
  • Goal oriented: Highly driven with a "Get it done" attitude.
  • Want to travel: you'll be getting on planes. A lot. Sometimes to small towns in middle America for a sales conference, sometimes to far-flung places. Join the Navy, see the world.
  • Work well with small teams: as with all tech companies, there's a flat organization here. Be prepared to do different things.
  • Growth mindset: you'll be given tasks you don't think you can handle. And then you'll learn how to tackle them, and excel.

Salary range is salary + on target commission (OTE) + incentives.

This is an uncapped commission role.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k + Matching)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

Average salary estimate

$80000 / YEARLY (est.)
min
max
$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Channel Account Manager (US West), Dispel

Join Dispel as a Channel Account Manager and become a vital part of driving our future growth while building solid relationships with channel partners across the US West. In this dynamic role, you’ll leverage your adept sales skills to navigate both business-level and technical conversations effectively. Ideal for those with experience dealing with mid-market and enterprise customers, including local and state government entities, you will guide partners through the long buying process and lead multi-quarter sales in a consultative approach. Your analytical mindset will help you understand business models and effectively communicate the Dispel value proposition that sets us apart in a competitive landscape. You'll also participate in developing our channel growth strategy and partner enablement initiatives within a fast-paced startup environment. If you are a motivated and curious individual, eager to tackle new challenges, this is the perfect opportunity for you. Your responsibilities will include building relationships with VARs, distributors, and MSSPs, implementing sales strategies to achieve revenue targets, and ensuring partners have the tools for success. With a strong focus on training and support, you’ll align closely with our marketing and sales teams to drive partner engagement. It’s an exciting time at Dispel—if you think you’ve got what it takes to excel at this pivotal role, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Channel Account Manager (US West) Role at Dispel
What does a Channel Account Manager do at Dispel?

As a Channel Account Manager at Dispel, you'll focus on developing strong relationships with channel partners to drive sales growth. Your role will involve managing partner expectations, implementing comprehensive sales tactics to meet revenue targets, and supporting partners through the sales process.

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What skills are required for the Channel Account Manager role at Dispel?

Successful candidates for the Channel Account Manager position at Dispel need strong sales experience, particularly in cybersecurity or related fields. Skills in relationship building, strategic planning, and effective communication are crucial, as well as a proactive and analytical mindset.

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What kind of experience should I have for the Channel Account Manager job at Dispel?

Dispel is looking for candidates with 3-5 years of experience in sales, particularly focusing on cybersecurity, OT/ICS, or channel relationships. A proven track record of navigating the channel ecosystem and managing complex sales cycles is essential.

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What does Dispel offer to Channel Account Managers?

Dispel offers an exciting, uncapped commission structure, a robust benefits package including health care and retirement plans, and opportunities for professional development and growth. You’ll be joining a dynamic team in a flat organization where your contributions truly matter.

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Is travel required for the Channel Account Manager position at Dispel?

Yes, travel is a significant part of being a Channel Account Manager at Dispel. You will attend conferences and events, which means you'll be visiting various locations, and sometimes, even smaller towns across America to drive partnerships and lead generation.

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How does a Channel Account Manager contribute to Dispel's overall strategy?

A Channel Account Manager at Dispel plays a key role in shaping the channel growth strategy by identifying new partnership opportunities and executing effective sales tactics. Your insights and relationships directly influence revenue generation and market expansion for Dispel.

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What kind of support can I expect from Dispel as a Channel Account Manager?

Dispel is committed to supporting its Channel Account Managers with ongoing training, resources, and partnerships to ensure your success. You'll have access to a dedicated learning management system and support from marketing and sales teams to help you exceed your targets.

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Common Interview Questions for Channel Account Manager (US West)
How do you build and maintain relationships with channel partners?

Building relationships starts with effective communication and understanding the needs of your partners. Discuss your experience in nurturing partnerships, how you’ve identified their pain points, and provided tailored solutions to foster a lasting collaboration.

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Can you describe a time when you successfully navigated a complex sales cycle?

Use the STAR method to describe a specific situation where you managed a long sales cycle. Emphasize your strategic approach, the stakeholders involved, and the outcome, showcasing your ability to handle complexity with clarity.

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What strategies do you employ to engage new channel partners?

Share your step-by-step approach for identifying and recruiting new partners. Discuss networking techniques, leveraging industry contacts, and demonstrating your previous successes in expanding a partner network.

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How do you handle competition within the channel selling environment?

Discuss how you prioritize value creation over competition. Highlight your experiences of understanding competitive offerings and articulating the unique value proposition of Dispel that can help you win in competitive situations.

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How do you measure your success in the Channel Account Manager role?

Clearly define KPIs that matter in this role. Talk about sales forecasting, pipeline management, and how you track effectiveness of partnerships, including metrics on partner performance and revenue generated.

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How do you convey technical concepts to non-technical stakeholders?

Explain the importance of clear communication and your methods for translating complex technical concepts into straightforward language. Provide specific examples to demonstrate your ability to effectively engage diverse audiences.

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What motivates you to work in a fast-paced startup like Dispel?

Express your enthusiasm for dynamic environments and describe how the challenges of a startup fuel your ambition and innovation. Share examples of your adaptability and teamwork in similar settings to emphasize your fit.

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What role does feedback play in your development as a Channel Account Manager?

Highlight the significance of receiving and implementing feedback. Share examples of how constructive criticism has helped you refine your strategies and improve outcomes in prior roles.

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How do you stay updated on industry trends and technologies?

Discuss various channels for staying informed, such as industry publications, webinars, and networking events. Highlight your commitment to continuous learning and how it enhances your ability for strategic decision-making.

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Why should we hire you for the Channel Account Manager position at Dispel?

Concisely articulate your unique qualifications, experiences, and enthusiasm for the role. Emphasize how your skills align perfectly with Dispel's goals, and express your eagerness to contribute to the team’s success.

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Dispel is the world's leading provider of Moving Target Defense networks; designed, built, and maintained in the United States. Founded in 2015, the cybersecurity company has offices in Austin, New York, Virginia, and Tokyo. The company's mission ...

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Full-time, remote
DATE POSTED
November 28, 2024

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