Paid People Operations Internship

Hi there!

We’re CyberCare, a member of the Tesonet Accelerator. Our team of 400+ professionals shapes how global technology companies provide customer care.

We make techworld easy! Our expert customer support teams work hand-in-hand with smart, AI-powered automation solutions—such as chatbots and ticketbots, which are developed in-house by CyberCare AI Labs—to deliver smooth and stress-free customer experiences.

Resolving 11+ million cases annually across 170+ countries, we’re proud to provide world-class customer service to top tech companies such as NordVPN, Surfshark and more.

• Ensure accurate and timely processing of information related to new hires, terminations, and employee work changes.
• Work with HR documentation, and policies and communicate with employees about it;
• Take care of all the stored documents about employees
• Work closely with the Payroll team to ensure an accurate and timely remuneration of all employees;
• Challenge the status quo - we enjoy finding more effective ways in our processes.

• Attention to details;
• Analytical and problem-solving skills;
• Warm communication and welcoming personality;
• Eagerness to learn and develop;
• Ability to work day-hours (there is an opportunity to work 40 or 32 hours per week);
• Fluency in English and Lithuanian.

• Confident First Steps. We’ll guide you through onboarding, mentorship programs, and expert support every step of the way.
• Professional Development. Take control of your growth with access to an internal library, online guest speakers, soft and hard skill training, and Udemy access.
• Career Opportunities. Each year, around 30% of our team members advance their careers within CyberCare and other Tesonet Accelerator companies like NordSecurity, Surfshark, Mediatech, and Oxylabs, taking on new roles in product development, data analytics, marketing, sales, and more.
• Well-being Benefits. Prioritize your health with in-house physical trainers, 24/7 access to a free gym.
• Office Perks and Comfort. Enjoy hybrid work (after trial), an office with a music studio, chill zones, table tennis, PS5, sleeping room, snack-ready kitchen, bun breakfasts every Friday, public transportation discounts, and the flexibility to travel the world while working.
• Technologies. Work with the latest tech, software, and gadgets, plus Nord Security products to secure your personal devices.
• Company Events. Join regular internal events, quarterly team buildings, OKRs events, workshops, and workation trips.
• Time Off and Extra Goodies. Take extra time off for rest, anniversaries, or life’s special moments. Enjoy gifts for new parents, weddings, graduations, and birthdays, along with family/partnership policies, partner discounts, and referral bonuses.
• Gross Salary. 1200 EUR/month.