Customer Service Risk Management Representative

Job Summary

A company is looking for a Customer Service Support Representative- Risk Management.

Key Responsibilities:

• Manage pre-contracting and post-contracting activities related to merchant processing and point-of-sale
• Initiate third-party risk assessments and support closing out corrective action plans
• Perform data entry into Risk Management databases and assist with customer service functions

Qualifications, Knowledge & Skills:

• Minimum of 5+ years of Customer Service experience
• Industry experience with third-party risk management
• Proficiency in relevant software and tools (e.g. Excel, Word, SharePoint)
• Ability to work independently and manage projects with strict timelines
• Degree or equivalent experience required