Customer Service Representative - job 20 of 50

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer incoming phone calls and assist customers with inquiries about products and services
• Maintain customer accounts by recording product and submission records and collecting feedback
• Prepare reports by analyzing customer information and making recommendations for product satisfaction

Required Qualifications

• 2+ years of previous customer service or call center experience
• High School diploma or equivalent
• Ability to learn and retain product and procedural knowledge
• Demonstrated experience with new systems
• Ability to work flexible hours, specifically from 10:15 AM to 7:00 PM (Eastern Time)