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Correspondence Escalation Specialist image - Rise Careers
Job details

Correspondence Escalation Specialist

Job Summary

A company is looking for a Correspondence Escalation Specialist who will manage incoming correspondence and resolve billing issues.

Key Responsibilities
  • Research and handle incoming correspondence related to claim rejections, duplicate claims, records, and bills
  • Resolve patient billing issues and explain relevant policies and procedures
  • Evaluate incoming concerns and provide acknowledgments through appropriate communication mediums
Required Qualifications
  • High School Diploma or Equivalent
  • One (1) year of customer service experience in a high volume, fast-paced environment, preferably in healthcare
  • Knowledge of Explanation of Benefits and various insurance plans
  • Familiarity with ICD-10 and CPT Codes
  • Strong mathematical skills for basic calculations and percentages

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 24, 2025

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