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Program Coordinator, Health Scholars Programs (Health Care Workforce Development)

The Program Coordinator will support the operational management of the Health Scholar and additional workforce programs. The Program Coordinator will be assisting in key operational work as assigned by the Program Manager, Regional Manager or Director. The Program Coordinator will maintain administrative activities and support day to day tasks related to the onsite programs including recruitment, enrollment, administrative support, marketing, and additional tasks as related to the programs.  

    

FLSA Status 

Non-Exempt 

Salary Range 

$20-$30 per hour 

Reports To 

Regional Manager 

Direct Reports 

None 

Location 

Portland, OR 

(Onsite) 

Travel 

Up to 20% 

Work Type 

Regular 

Schedule 

Full-Time

  

 Position Description: 


Recruitment and Enrollment 

  • Present program overviews to classrooms on college campuses
  • Support recruitment efforts by attending job fairs, community events, distributing flyers on campus, or facilitating open house events
  • Respond to applicant phone and email inquiries in a timely manner
  • Develop and maintain trackers to ensure organization of enrollment processes
  • Prepare materials for orientation and interviews
  • Compose communication to applicants regarding their status and next steps
  • Ensure that all applicants’ health records, background checks and drug screens are compliant with health system policies and are filed appropriately

File Management 

  • Assist COPE Health Solutions staff with planning for and executing file audits of active files to ensure compliance
  • Assist COPE Health Solutions staff with auditing online platform profiles to ensure accuracy
  • File paperwork as appropriate
  • Enter information into online platforms as needed

Departmental Operations 

  • Work with the Scholars to ensure that Scholars are appropriately scheduled for weekly shifts
  • Ensure that monthly hours are entered and confirmed on the online platform as appropriate

Training Operations 

  • Track and support applicants with training modules and review session
  • Work with the program manager to prepare in-person trainings sessions, practical exams and written exams

Other Duties 

  • Maintain an operational work plan as required by the Program Manager
  • Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld
  • Assist with scheduling, space reservations and coordinating for meetings
  • Attend and participate in Leadership Team and Executive Team meetings
  • Maintain an open line of communication up and down the chain of command including bringing all questionable or “red flag” situations and matters to the Program Manager, Regional Manager, and Director
  • Assist in the efficient execution of operations of program
  • Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager and Director

Qualifications: 

  

  • Enrolled in or graduated from the Health Scholar Program preferred
  • Past participation in the Health Scholar Program Leadership Team preferred
  • Strong customer drive and dedication to quality and success
  • Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
  • Excellent interpersonal, oral and written communication skills
  • Detail-oriented and able to work well independently
  • Analytical thinking skills and a strong and dedicated work ethic are required
  • Proficiency with Microsoft Office programs (Outlook, Word, Excel and PowerPoint)
  • Familiarity and proficiency with social media including Facebook, Twitter, Instagram, LinkedIn and Snapchat

  

 
Benefits: 
As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/. 
 
What We Do:   
COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment.
 
Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.
 
COPE Health Solutions’ Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization’s unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality.

Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry’s most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment. 
  
To Apply:  
To apply for this position, or to view all available positions, visit us at https://copehealthsolutions.com/careers/open-positions/.
 
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CEO of COPE Health Solutions
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Allen Miller
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Average salary estimate

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$41600K
$62400K

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What You Should Know About Program Coordinator, Health Scholars Programs (Health Care Workforce Development), COPE Health Solutions

As a Program Coordinator for Health Scholars Programs at COPE Health Solutions, you will play a pivotal role in the operational management of our innovative workforce development initiatives. This position calls for someone who is energetic, organized, and passionate about supporting the healthcare workforce. You will assist with a variety of tasks alongside the Program Manager and Regional Manager, making sure that everything runs smoothly on a day-to-day basis. Your responsibilities will include recruitment and enrollment activities, where you will get to engage with prospective students at job fairs and community events, while also managing applicant inquiries with professionalism and courtesy. You'll also help maintain various administrative tasks, including compliance checks on health records and online platform updates. Training operations are part of your mission too, as you will track training modules and assist in preparing for training sessions. This position, based in Portland, OR, offers a dynamic environment that fosters collaboration and requires a proactive approach. If you're someone who thrives in a fast-paced workplace and enjoys multitasking, this could be the perfect opportunity for you. COPE Health Solutions values your health and well-being, providing excellent benefits that ensure you and your family are well taken care of. From comprehensive insurance to wellness stipends and paid parental leave, we believe in supporting you just as much as you support our mission of transforming healthcare delivery. Come join us and make a positive impact on the future workforce of healthcare!

Frequently Asked Questions (FAQs) for Program Coordinator, Health Scholars Programs (Health Care Workforce Development) Role at COPE Health Solutions
What does a Program Coordinator at COPE Health Solutions do?

As a Program Coordinator at COPE Health Solutions, you will support the operational management of the Health Scholars Programs and other workforce initiatives. This involves recruitment, enrollment, and providing administrative support to ensure the smooth execution of daily tasks. You'll engage with applicants, manage their inquiries, and help maintain compliance with various health policies.

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What qualifications are needed for the Program Coordinator position at COPE Health Solutions?

To qualify for the Program Coordinator position at COPE Health Solutions, it's preferred that candidates are current or past participants in the Health Scholar Program. Strong customer service skills, attention to detail, excellent communication abilities, and proficiency in Microsoft Office are essential. You'll also need to demonstrate your capacity to thrive in a fast-paced environment while managing multiple projects.

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What is the salary range for a Program Coordinator at COPE Health Solutions?

The salary range for a Program Coordinator at COPE Health Solutions is between $20 to $30 per hour. This role is a full-time position which offers a competitive salary reflecting experience and dedication to health care workforce development.

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What benefits does COPE Health Solutions offer to Program Coordinators?

COPE Health Solutions offers a comprehensive benefits package to its Program Coordinators that includes affordable insurance plans, wellness stipends, paid parental leave, and more. Our emphasis on health promotes a supportive working environment where you can thrive both personally and professionally.

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Is the Program Coordinator position at COPE Health Solutions remote or onsite?

The Program Coordinator position at COPE Health Solutions is based onsite in Portland, OR. While the role may involve occasional travel, the day-to-day responsibilities will take place at our location to facilitate collaboration within the team.

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How can I apply for the Program Coordinator position at COPE Health Solutions?

To apply for the Program Coordinator position at COPE Health Solutions, you can visit our careers page, where you'll find all available positions and detailed instructions on the application process. We encourage enthusiastic and skilled individuals to apply and join our dedicated team!

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What skills are key to being successful as a Program Coordinator at COPE Health Solutions?

A successful Program Coordinator at COPE Health Solutions needs excellent communication skills, strong organizational abilities, and the capacity to work efficiently under pressure. Collaboration and analytical thinking are also vital in navigating the various responsibilities that come with the role.

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Common Interview Questions for Program Coordinator, Health Scholars Programs (Health Care Workforce Development)
Can you describe your experience in recruitment and enrollment processes?

When answering this question, provide specific examples of your previous experiences in recruitment and enrollment. Highlight any successful strategies you used and discuss how you handled applicant inquiries or participated in events to attract candidates.

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How do you ensure compliance with policies and procedures?

Discuss your systematic approach to compliance. Share instances where you implemented checks or audits, and emphasize your attention to detail and commitment to maintaining high standards of operational integrity in your previous roles.

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What tools or systems are you familiar with for managing applicant data?

Mention specific software or platforms you’ve used for data management. Make sure to discuss your proficiency with tools such as Microsoft Office and any specialized databases you've worked with, demonstrating your readiness for the Program Coordinator role.

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How do you prioritize tasks when managing multiple projects?

Explain your prioritization strategy, whether it involves using digital tools, creating checklists, or setting deadlines. Share an example where you successfully managed competing responsibilities while ensuring nothing slipped through the cracks.

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Describe a time when you had to communicate effectively with various stakeholders.

Provide a scenario where you communicated with stakeholders at different levels, such as applicants, colleagues, or management. Highlight your ability to convey messages clearly and your adaptability in tailoring communication to different audiences.

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What methods do you use to track progress on projects?

Share the tracking methods you've employed, such as using spreadsheets, project management software, or regular check-ins. Emphasize your focus on ensuring all milestones are met and deadlines are adhered to.

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How would you handle a challenging situation with an applicant or participant?

Discuss a specific situation where you faced a challenge with an applicant or participant. Focus on your problem-solving techniques and how you maintained professionalism while striving for a positive outcome.

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What is your experience with training operations?

Talk about any experience you have with training coordination, such as organizing sessions or tracking module completions. Highlight any successes you've had in enhancing participant learning experiences.

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How do you maintain attention to detail in your work?

Explain the practices you implement to maintain attention to detail, such as double-checking your work, using checklists, or employing technology to minimize errors. Provide examples that illustrate your commitment to accuracy.

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Why are you passionate about healthcare workforce development?

Share your motivation for working in healthcare, whether personal experiences, professional goals, or a desire to drive change in the industry. Convey your enthusiasm for contributing to the growth and enhancement of healthcare delivery.

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We accelerate sustainable population health management and drive value-based care transformation.

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DATE POSTED
November 25, 2024

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