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Aviation Product Support Specialist

501440 Aviation Product Support Specialist

Work Location:            Huntsville, AL

Schedule:                    Full Time

Relocation:                  Negotiable

IronMountain Solutions, Inc. is seeking an Aviation Product Support Specialist to provide technical support to the Aviation Turbine Engine Project Office supporting the development of software and controls for the Improved Turbine Engine Product Office.

Education and General Experience:

  • Master of Science Degree (Preferably in Logistics/Supply Change Management)
  • 10+ years’ experience with IPS procedures, processes and program management of a major acquisition program and weapon system as it pertains to IPS
  • Experience with IPS standards, regulations, policies, procedures, processes, techniques, models, tools, and organizations pertinent to the practice of IPS
  • Experience resolving IPS issues.

Job Duties

  • Provide coordination and management of the ITEP’s Integrated Product Support (IPS) Program.
  • Develop, manage and coordinate with ITEP stakeholders IPS documents and ensure they are accurate, approved and signed. These documents and activities include but are not limited to the development, updates and sustainment of Statements of Work (SOW), Contract Data Requirements (CDRL), Request for Proposal (RFP) evaluations and negotiations, Life Cycle Sustainment Plan (LCSP), Product Support Business Case, Core Logistics Determination planning and Independent Logistics Assessment.
  • Responsible for addressing all facets of IPS requirements, product support management, design interface, sustaining engineering, supply support, maintenance planning and management, packaging, handling, storage and transportation, technical data, support equipment, training and training support, manpower and personnel, facilities and infrastructure and computer resources.
  • Support the risk management process. Ensure IPS risks identified, assessed, and mitigated. Coordinate IPS issues with prime contractors, TRADOC, DA, and other stakeholders, and provide advice and assistance to the various DA/DOD installations and commands engaged in developing and executing plans to assure DA and AMC objectives, policies, and requirements are incorporated.
  • Lead and manage a diverse group of IPS subject matter experts to meet Improved Turbine Engine goals and objectives.
  • Update Operational chain of command on work activities including risks and issues along with mitigation recommendations.
  • Maintain the Product Support/Logistics’ team goal to influence product design by being a member of the various ITEP PM Integrated Product Teams (IPT) and attending various boards to coordinate, manage, and integrate a time phased logistics program into weapon system.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs): and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies up to 25 pounds.

Skills, Competencies and Abilities: 

  • Ability to manage complex development and IPS projects, work effectively with others and manage multiple projects simultaneously
  • Plans, organizes, and directs the work of teams or task forces conducting comprehensive management studies or projects
  • Develop strong working relationships with ITE subordinate, peer, and management personnel and ensure all team members always conduct themselves in a professional manner.

Travel: Yes, 25%

Security Clearance: Secret

IronMountain Solutions is an Equal Opportunity Employer/SDVOSB  


Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Aviation Product Support Specialist, IronMountain Solutions, Inc.

IronMountain Solutions, Inc. is on the lookout for a passionate and experienced Aviation Product Support Specialist to join their dynamic team in Huntsville, AL. In this full-time role, you'll play a vital part in supporting the Aviation Turbine Engine Project Office, focusing on the development of software and controls for the Improved Turbine Engine Product Office. If you have a Master of Science Degree—preferably in Logistics or Supply Chain Management—and over ten years of experience with Integrated Product Support (IPS) procedures and program management in major acquisition programs, this position could be a fantastic fit for you. You'll need a knack for resolving IPS issues and a comprehensive understanding of IPS standards, regulations, and techniques. In your day-to-day role, you’ll coordinate and manage various IPS documents, ensuring they are not only accurate but also approved and signed off by stakeholders. You'll be leading a dedicated team, fostering strong working relationships within an array of Integrated Product Teams. Your expertise in maintenance planning, product support management, and risk management will be invaluable. A willingness to travel up to 25% and maintain a Secret Security Clearance is also required. If you are ready to influence product designs and make a significant impact, then this Aviation Product Support Specialist role could be just what you're looking for at IronMountain Solutions!

Frequently Asked Questions (FAQs) for Aviation Product Support Specialist Role at IronMountain Solutions, Inc.
What qualifications are needed for the Aviation Product Support Specialist position at IronMountain Solutions?

To qualify as an Aviation Product Support Specialist at IronMountain Solutions, you should hold a Master of Science Degree, ideally in Logistics or Supply Chain Management, and possess over 10 years of experience in Integrated Product Support procedures and major acquisition program management.

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What responsibilities does an Aviation Product Support Specialist have at IronMountain Solutions?

In this role at IronMountain Solutions, you'll manage various aspects of the Integrated Product Support (IPS) Program. Key responsibilities include developing Statements of Work, managing product support requirements, and leading IPS teams to ensure the successful execution of the Improved Turbine Engine objectives.

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How does risk management factor into the Aviation Product Support Specialist role at IronMountain Solutions?

The Aviation Product Support Specialist at IronMountain Solutions plays a key role in the risk management process. You’ll identify, assess, and mitigate IPS-related risks while coordinating with prime contractors and other stakeholders to ensure seamless program execution.

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What skills are important for an Aviation Product Support Specialist at IronMountain Solutions?

Important skills for this position include project management, strong communication, and the ability to build professional relationships. Being detail-oriented and having a solid understanding of product support management and logistics is essential for success in this role.

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Is travel required for the Aviation Product Support Specialist position at IronMountain Solutions?

Yes, the Aviation Product Support Specialist position at IronMountain Solutions requires some travel, estimated at around 25%, to meet stakeholders and manage projects efficiently.

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What is the work environment like for an Aviation Product Support Specialist at IronMountain Solutions?

At IronMountain Solutions, the work environment for an Aviation Product Support Specialist is collaborative and dynamic. You’ll work closely with various teams and stakeholders, ensuring that Integrated Product Support needs are met while maintaining a professional atmosphere.

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Common Interview Questions for Aviation Product Support Specialist
Can you explain your experience with Integrated Product Support (IPS) and how it applies to this role?

When responding to this question, highlight your specific experiences with IPS, noting any major acquisition programs you've been involved in. Discuss the techniques and tools you've used to resolve IPS issues and ensure compliance with IPS standards.

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What strategies do you employ to manage multiple projects simultaneously?

To answer this question effectively, share your strategies for prioritization and time management, maybe mentioning systems you use to track progress. Be sure to emphasize how these strategies help you meet deadlines while maintaining quality.

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How do you handle risk management in product support?

When discussing your risk management approach, provide examples of how you've identified, assessed, and mitigated risks in previous roles. Highlight your collaboration with stakeholders during this process to demonstrate effective teamwork.

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What methods do you employ to develop Statements of Work (SOW)?

In your response, detail the steps you take to create and refine SOWs. Mention your approach to collaborating with stakeholders to ensure that all necessary components are included and that the document meets project objectives.

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Can you describe a time when you resolved a challenging IPS issue?

This question calls for a specific example from your experience. Use the STAR method to outline the Situation, Task, Action, and Result to clearly convey how your actions led to a successful resolution.

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How do you ensure all team members conduct themselves professionally?

Discuss your leadership style in fostering a professional working environment, emphasizing your commitment to teamwork and communication. You might want to share how you set clear expectations and encourage feedback.

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What challenges do you foresee in the Aviation Product Support Specialist role, and how would you address them?

In answering this, illustrate your forward-thinking approach by discussing potential challenges such as managing stakeholder expectations or integrating complex logistics. Share your action plan for addressing these challenges proactively.

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How do you stay updated with IPS standards and regulations?

Talk about your proactive learning habits, such as attending workshops, webinars, or certification programs related to IPS. Share how you apply this knowledge in your work to ensure compliance with standards and best practices.

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Describe your experience leading teams in IPS projects.

Here, illustrate your leadership capabilities and approach to managing diverse teams. Discuss strategies you use for motivating team members and ensuring everyone is aligned with project goals.

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What role does communication play in your success as an IPS professional?

Emphasize the importance of clear communication in your past roles. Provide examples of how effective communication helped you resolve issues, coordinate with multiple stakeholders, and foster collaboration within your team.

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IronMountain Solutions, a DOD/U.S. Government engineering support contract company, was founded in 2007. The company is based on the foundation of providing quality customer solutions from quality emp...loyee commitment. We provide focused enginee...

7 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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