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Project Coordinator

Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We go beyond problem-solving and give our clients the insight and intelligence they need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

Working as a member of the EMEA Project Operations team, this is a fast-paced, hands-on role providing operational and administrative support to Project Managers and business delivery teams. You will be responsible for all aspects of project coordination, business administration and invoicing throughout the lifecycle of client consultancy projects, from initial set-up right through to and including client invoicing..

Task and Responsibilities

  • Triage requests in team mailbox and ensure responses completed within SLA.
  • Create projects in line with SLA within Microsoft Dynamics 365.
  • Check and qualify project data and documentation and resolve inaccuracies or missing information.
  • Coordinate and complete regular project lifecycle and administration tasks.
  • Undertake regular client invoicing throughout month.
  • Upload invoices to client invoicing portals.
  • Investigate and resolve invoice queries and raise credit notes.
  • Maintain internal stakeholder relationships to ensure efficient exchange of information regarding project data.
  • Run WIP reports and prepare for stakeholder meetings.
  • Attend and contribute to stakeholder meetings on project status and delivery timescales to aid timely invoicing, ensuring accurate commentary is recorded on project trackers.
  • Act as a point of contact for project administration and provide ad-hoc support to project managers and internal delivery teams.
  • Collaborate with internal teams including Finance and Business Operations to ensure prompt resolution of project related or invoice queries.
  • Assist and contribute to project reporting.

  • Relevant experience in a similar project coordination or billing specialist role.
  • Self-starter, with a proactive approach to workload.
  • The ability to work independently with a passion to learn.
  • Strong organisational and administrative skills.
  • Confident communicator, verbally and in writing, with a variety of stakeholders
  • Client focused with the ability to resolve queries efficiently.
  • Experience in a high-volume transactional role.
  • The ability to handle multiple priorities with a structured approach.
  • Exhibit a high degree of professionalism and resilience.
  • Strong IT skills and experience of MS Dynamics 365 or similar ERP preferred.
  • Excellent level of accuracy and attention to detail.

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
  • We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
  • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Control Risks Glassdoor Company Review
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CEO of Control Risks
Control Risks CEO photo
Nick Allan
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Project Coordinator, Control Risks

Are you an organized individual with a knack for handling multiple tasks? Control Risks is on the lookout for a Project Coordinator to join our dynamic EMEA Project Operations team. This role is all about providing hands-on operational and administrative support to our Project Managers and delivery teams, ensuring that our client consultancy projects run smoothly from start to finish. As a key player, you’ll be involved in everything from setting up projects in Microsoft Dynamics 365 to managing invoicing and liaising with various stakeholders. Your attention to detail will come into play as you check project data, coordinate regular lifecycle tasks, and tackle any invoice queries that come your way. At Control Risks, we take pride in helping organizations navigate the complexities of risk, and with your proactive approach, you'll directly contribute to our clients' success. Not only will you benefit from a competitive compensation package, but you'll also enjoy a hybrid working environment that values in-person collaboration and flexibility. If you're ready to make an impact and thrive in a fast-paced, supportive atmosphere, join us as our new Project Coordinator and help us bring order to chaos while supporting our mission to create resilient organizations worldwide!

Frequently Asked Questions (FAQs) for Project Coordinator Role at Control Risks
What are the responsibilities of a Project Coordinator at Control Risks?

As a Project Coordinator at Control Risks, your responsibilities will include operational support for Project Managers, managing project data within Microsoft Dynamics 365, ensuring accurate invoicing, and maintaining relationships with internal stakeholders. You'll be handling the lifecycle of client consultancy projects and addressing any queries related to invoicing.

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What qualifications are needed for the Project Coordinator role at Control Risks?

To become a Project Coordinator at Control Risks, you should have relevant experience in project coordination or billing roles. Strong organizational skills, proficiency in Microsoft Dynamics 365 or similar ERP systems, and the ability to work independently are essential. Excellent communication skills, both verbal and written, are also critical for this role.

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What does a typical day look like for a Project Coordinator at Control Risks?

A typical day for a Project Coordinator at Control Risks involves triaging requests, creating and managing projects in Dynamics 365, coordinating invoicing tasks, and preparing reports for stakeholder meetings. You'll interact with various teams to ensure smooth project operations and resolve any queries that may arise.

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Is there room for career growth for Project Coordinators at Control Risks?

Yes, Control Risks prides itself on offering opportunities for professional development. As a Project Coordinator, you will gain valuable experience that can pave the way for advancing to more senior roles, such as Project Manager, within the company or the broader risk consultancy field.

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How does Control Risks support work-life balance for Project Coordinators?

Control Risks emphasizes a healthy work-life balance by offering hybrid working arrangements, allowing for flexibility in your work environment while still encouraging valuable in-person collaboration. This balance is an integral part of our culture at Control Risks.

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What makes the Project Coordinator position at Control Risks unique?

The Project Coordinator position at Control Risks is unique due to its fast-paced, hands-on nature and the opportunity to work within a globally recognized risk consultancy. You will play a pivotal role in helping organizations manage risks effectively while ensuring smooth project operations.

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How can I apply for the Project Coordinator job at Control Risks?

To apply for the Project Coordinator position at Control Risks, visit our careers page to submit your resume and cover letter. Make sure to highlight your relevant experience and skills that align with the responsibilities of the role, showcasing how you can contribute to our team.

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Common Interview Questions for Project Coordinator
How do you prioritize tasks as a Project Coordinator?

Prioritization is crucial for a Project Coordinator. I recommend using a method such as the Eisenhower box to categorize tasks based on urgency and importance. Discuss your experience managing competing priorities and how you’ve successfully met deadlines in previous roles.

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Can you describe your experience with Microsoft Dynamics 365?

Certainly! In my previous role, I utilized Microsoft Dynamics 365 extensively to manage project data, track progress, and handle invoicing. Be sure to highlight specific tasks or features you have used, demonstrating your familiarity with the software.

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What strategies do you use for effective communication with stakeholders?

I find regular updates and feedback sessions very effective for keeping stakeholders informed and engaged. It’s also essential to be a good listener, ensuring that you understand their needs and expectations clearly. Share specific examples of how you maintained stakeholder relationships in past projects.

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How do you handle invoice discrepancies?

When faced with invoice discrepancies, I investigate immediately by cross-referencing documents, communicating with relevant team members, and directly reaching out to clients if necessary. Discuss a past experience where you resolved a discrepancy successfully.

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What is your approach to managing project documentation?

My approach involves systematic organization from the start. I ensure that all project documentation is stored in a central location and accessible to relevant stakeholders. Emphasize your attention to detail and your past experiences in maintaining project files accurately.

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Describe a time when you improved processes in a project.

In a previous role, I identified inefficiencies in our project tracking system and proposed a new format that streamlined reporting and improved transparency. Showcase your analytical skills and ability to drive process improvement with quantitative results if possible.

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How do you ensure accuracy in your work?

I maintain accuracy by implementing double-check processes and utilizing tool support where necessary, like project management software. Explain your habits and methods for ensuring the work you do is error-free, perhaps sharing a relevant instance.

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What techniques do you use to manage stress in a fast-paced environment?

In a fast-paced environment, I prioritize tasks and always take short breaks to recharge. I also practice mindfulness to maintain focus. Share any other personal strategies you have developed to handle stress effectively.

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Can you give an example of a challenging project and how you managed it?

Certainly! I once worked on a project with tight deadlines and shifting priorities. I found that establishing clear communication and defining roles helped manage expectations. This example allows you to demonstrate your problem-solving skills and adaptability.

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Why do you want to work as a Project Coordinator for Control Risks?

Control Risks is renowned for its commitment to helping organizations navigate risks successfully. I'm excited about the opportunity to contribute to impactful projects and work with a talented team in such a meaningful sector. Focus on how the company’s goals align with your professional aspirations.

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Experts in risk and opportunity Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, ...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 27, 2024

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