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Sr. ServiceNow Developer

Sr. ServiceNow Developer

Employment Type: Full-Time, Mid-level

Department: Information Technology


CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.


CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.


Skills and attributes for success:

- Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development

- Support the discovery, requirements gathering, and the build out of core ServiceNow functionality

- Implement multiple HR Service Requests within the HRSD scope in ServiceNow

- Develop applications to facilitate Employee service requests to HR and HR fulfillment process

- Refactor ServiceNow software customizations during ServiceNow major updates

- Collaborate with fellow developers and business analysts in an Agile development environment

- Understand backend configuration of ServiceNow Design tests and build test data

- Support configuration, change, and release management

- Maintain responsibility for the completion and accuracy of work products


Qualifications:

- A Bachelor’s degree in a related field

- 3-7 years related experience

- 2+ years ServiceNow development experience

- ServiceNow Certified System Administrator (CSA) certification

- Experience creating reports/dashboards, customized forms, and workflows in ServiceNow

- Experience working with Agile Development and Test Management applications of ServiceNow

- Excellent communication skills, written and verbal

- Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace


Ideally, you will have:

- Hands-on experience with the ServiceNow HR Service Delivery application

- Familiarity with Human Resources business processes

- Experience with business analysis or requirements gathering


Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.


For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays


Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Join our team and become part of meaningful government innovation!


Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/


For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com


$144,768 - $209,109 a year

Average salary estimate

$176938.5 / YEARLY (est.)
min
max
$144768K
$209109K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. ServiceNow Developer, Contact Government Services, LLC

Are you ready to take on a crucial role as a Sr. ServiceNow Developer with CGS? Your expertise will be essential in supporting a significant technical initiative for a large Federal agency. At CGS, we pride ourselves on bringing together talented individuals who are eager to tackle today's most pressing government challenges using innovative technology. You’ll dive into various responsibilities including utilizing Angular.JS, JavaScript, and SQL for ServiceNow development, and collaborating in an Agile environment with fellow developers and business analysts. Your passion for government innovation and commitment to teamwork will shine as you lead the discovery and requirements gathering process to build out core functionalities in ServiceNow. With your prior experience of 2+ years in ServiceNow development and a ServiceNow Certified System Administrator (CSA) certification, you'll be well-equipped to implement multiple HR Service Requests within the HRSD scope, ensuring smooth operations in the HR fulfillment process. At CGS, we cultivate a supportive environment that encourages continuous professional growth, and you’ll benefit from a comprehensive benefits package along with flexible work arrangements. If you’re ready to make an impact in the world of governmental technology, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sr. ServiceNow Developer Role at Contact Government Services, LLC
What does a Sr. ServiceNow Developer do at CGS?

As a Sr. ServiceNow Developer at CGS, you'll handle the development and implementation of key functionalities on the ServiceNow platform. Your work will involve utilizing technologies like Angular.JS and JavaScript to create applications that facilitate HR service requests while collaborating in an Agile environment to meet project requirements.

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What qualifications are needed for the Sr. ServiceNow Developer role at CGS?

To qualify as a Sr. ServiceNow Developer at CGS, candidates should hold a Bachelor’s degree in a related field, have between 3 to 7 years of related experience, and possess at least 2 years of hands-on ServiceNow development experience. A CSA certification is also essential for this position.

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What technologies should a Sr. ServiceNow Developer at CGS be familiar with?

A Sr. ServiceNow Developer at CGS should be well-versed in Angular.JS, JavaScript, SQL, and the ServiceNow platform. Experience with Agile methodologies and prior exposure to HR Service Delivery applications will also be beneficial.

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What is the work environment like for a Sr. ServiceNow Developer at CGS?

CGS fosters a collaborative and supportive work environment for its Sr. ServiceNow Developers. You'll be part of an Agile team that values input, encourages teamwork, and offers opportunities for professional development.

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How does CGS support the professional growth of its Sr. ServiceNow Developers?

At CGS, we prioritize professional development through a variety of learning opportunities, mentorship, and a culture that encourages continuous improvement. This helps our Sr. ServiceNow Developers enhance their skills and advance in their careers.

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What are the key responsibilities for the Sr. ServiceNow Developer at CGS?

The key responsibilities as a Sr. ServiceNow Developer at CGS include supporting the build of core ServiceNow functionalities, implementing HR service requests, collaborating on requirements gathering, and managing configuration and release processes.

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What benefits does CGS offer to its Sr. ServiceNow Developers?

CGS offers a comprehensive benefits package that includes health, dental, and vision insurance, life insurance, a 401k plan, paid time off, and flexible spending accounts to support the well-being of its Sr. ServiceNow Developers.

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Common Interview Questions for Sr. ServiceNow Developer
Can you describe your experience with ServiceNow development?

In your response, detail specific projects you've worked on that highlight your use of ServiceNow capabilities, including scripting, platform configuration, and integration tasks. Discuss particular challenges you overcame and showcase your problem-solving skills.

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How do you approach requirements gathering for ServiceNow projects?

Explain your method for engaging stakeholders to gather comprehensive requirements, emphasize your communication skills, and illustrate how you convert client needs into actionable development tasks.

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What methods do you use to test ServiceNow applications?

Share your testing strategies, such as unit testing and user acceptance testing, to ensure applications are functional and meet quality standards. Mention any testing tools or frameworks you’ve used.

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How do you handle software updates in ServiceNow?

Discuss your approach to managing updates in ServiceNow, including how you assess impacts on existing customizations, plan and execute refactoring tasks, and ensure that the transition is smooth.

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What role does Agile methodology play in your ServiceNow development process?

Clarify your experience working in Agile environments. Highlight how you communicate in sprint planning, adapt to feedback, and continuously improve processes during development cycles.

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Can you provide an example of a challenging ServiceNow project you worked on?

Share a specific example where you faced tight deadlines or complex requirements. Describe the steps you took to address these challenges and what the final outcome was.

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How do you ensure effective communication with team members and stakeholders during a project?

Illustrate your communication techniques, such as regular status updates, meetings, and tools you use to keep everyone informed. Provide examples of how this has benefited past projects.

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What are some best practices you follow for developing in ServiceNow?

Discuss key best practices such as code documentation, modular development, and adhering to ServiceNow update policies. Emphasize the importance of maintaining quality and performance in your development work.

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How do you prioritize multiple tasks in a fast-paced development environment?

Explain your time management strategies, including how you assess the urgency and importance of tasks. Discuss any tools you use to help keep track of priorities and deadlines.

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What do you believe is the most significant challenge facing ServiceNow developers today?

Provide your insights on current industry challenges such as rapid technological advancements, the need for scalable solutions, or evolving client expectations. Discuss how you stay updated and prepare for these challenges.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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