Data Applications Manager

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The DATA Applications Manager is responsible for overseeing the daily operations, staff training, and end-user support for critical database application systems at the Colorado Coalition for the Homeless. Key systems include the NextGen Electronic Health Record (EHR) and the Homeless Management Information System (HMIS). This role will collaborate with all departments to ensure compliance with DATA policies and procedures, manage system upgrades and changes, and coordinate training initiatives. The DATA Applications Manager will also oversee the DATA support help desk and develop and manage system reports to support organizational needs.

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

• Operational Oversight: Ensure the smooth functioning and availability of database application systems, including NextGen EHR and HMIS.
• Staff Training & Development: Design and implement training programs for staff to effectively utilize application systems and related tools.
• End-User Support: Manage the database support help desk, providing Tier 2/3 support, troubleshooting, and resolving issues promptly.
• Collaboration & Communication: Work cross-functionally with departments to ensure database policies and procedures are followed and align with organizational needs.
• Change & Upgrade Management: Coordinate system upgrades, patches, and changes to ensure minimal disruption and adherence to change management protocols.
• Reporting & Analytics: Create, maintain, and run system reports to provide actionable insights and support operational decision-making.
• Vendor Management: Manage relationships with software providers, service vendors, and other external partners to ensure smooth operations and timely support.
• Committee Participation & Development: Actively contribute to committees and support program development and staff growth initiatives.
• Policy Management: Oversee and manage database policies and procedures, ensuring adherence to process standards and incorporating necessary changes.
• Communication: Effectively communicate all database-related information to staff, physicians, and providers using appropriate methods to ensure timely and accurate updates.
• Application & Database Expertise: Develop a thorough understanding of organizational applications and database structures to provide comprehensive support for services and operations.

• Bachelor’s degree in Computer Science or a related field is preferred.

• A minimum of 2 years of experience working with information systems, preferably in a healthcare or human services environment.
• At least 2 years of experience in managing and developing highly engaged teams, demonstrating strong leadership and motivational skills.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software and database management systems.
• Ability to work collaboratively across departments and with various stakeholders.
• Commitment to continuous learning and professional development.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.