Senior Account Manager

The Senior Account Manager at Collaborative Robotics is primarily responsible for driving strategic growth by engaging with operational and senior leadership within Fortune 500 enterprises. This involves acquiring new clients, expanding existing accounts, and managing complex, high-value deals. The role also requires collaborating with internal teams to ensure client needs are met and that solutions are delivered effectively.

To be considered for the Senior Account Manager position at Collaborative Robotics, you should have at least 5 years of experience in enterprise or key account sales, particularly in complex B2B environments. A strong background in selling high-technology or transformational systems is preferred, along with exceptional communication skills to engage effectively with both C-level executives and operational leaders.

As a Senior Account Manager, your responsibilities will include developing and managing a strategic portfolio, conducting comprehensive needs assessments, leading the deal process, and collaborating with various teams to align solutions with client goals. You'll also maintain organized records in CRM systems and strategically manage the sales pipeline.

Yes, the Senior Account Manager position at Collaborative Robotics is primarily remote within the United States. However, you may be required to travel up to 50% for client visits and important meetings.

Essential skills for a Senior Account Manager at Collaborative Robotics include strong business acumen, high emotional intelligence, exceptional organizational abilities, and excellent written and verbal communication skills. Experience with AI tools for sales enhancement is a plus, and the ability to adapt to various audiences is crucial.

Collaborative Robotics is committed to fostering a diverse and inclusive workplace. They are an equal opportunity employer that does not discriminate based on race, gender, or other legally protected characteristics. The company actively seeks to provide reasonable accommodations for candidates with disabilities throughout the recruitment process.

Collaborative Robotics supports career development and progression for Senior Account Managers through its focus on high-growth environments and the opportunity to engage with global enterprise clients. Those who demonstrate success can experience rapid career advancement while working in a dynamic and innovative field.

In answering this question, highlight your past experiences with managing long sales cycles and engaging multiple decision-makers. Explain specific strategies you used, such as tailoring your approach based on stakeholder needs and demonstrating the value proposition effectively.

Emphasize your strategies for building trust and rapport with C-level executives. Discuss your approach to understanding their needs and priorities, and how you provide tailored solutions that showcase the strategic impact of your offerings.

Use this question to outline your comprehensive needs assessment process. Mention techniques like stakeholder interviews, observational studies, and data analysis, ensuring you articulate how these help in proposing customized solutions.

Explain your understanding of emotional intelligence and its importance in communication. Provide examples of how you've successfully adapted your presentation style for different audiences, from technical teams to executive boards.

When discussing a notable deal, focus on the complexities involved and how you navigated them. Share the strategies you employed for negotiation and closing, and the ultimate impact of that deal on the business.

Outline your approach to objection handling, emphasizing active listening and empathy. Provide an example of a challenging objection and how you turned it into an opportunity for further dialogue.

Discuss the importance of staying informed about industry trends and customer needs. Explain how market research informs your sales strategies and helps you refine your approach to meet evolving client requirements.

Use this question to illustrate your collaborative skills. Describe a specific instance where you worked with internal teams, highlighting how effective communication and teamwork led to a successful outcome.

Explain the key sales metrics you monitor, such as lead conversion rates, client retention rates, and sales pipeline health. Discuss how tracking these metrics helps in understanding performance and guiding strategy.

Here, you can express your enthusiasm for working at Collaborative Robotics by discussing your passion for innovation and robotics. Share how you resonate with the company's mission to redefine human-robot interaction and how your values align with their focus on collaboration and diversity.