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Academy Engineer

About Cognite

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.


Learn more about Cognite here

Cognite Product Tour 2024

Cognite Product Tour 2023

Data Contextualization Masterclass 2023


Our values

Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.

Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 

Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 


About Global Customer Success

In Global Customer Success, we build a quality company that helps our customers (and employees!) achieve their desired outcomes with Cognite. We take ownership to ensure that value moves beyond a paper exercise, and is being realized in practice. We have a relentless focus on innovation,  ensuring we fully utilize our peoples' capabilities. We strive for happy and thriving employees, working with engaged customers to expand their usage and impact, and bring back feedback to improve our products. Within Global Customer Success, we emphasise developing repeatable and scalable offerings to maximize the outcomes of our investments as a company.




The Cognite Academy provides training and content that helps the ecosystem of customers and partners to get the most out of Cognite products. A world-class academy powers value creation and speed through scalable, low-effort onboarding and self-service documentation and training. Target users are primarily technical audiences such as data engineers, software developers, and data scientists as well as users of Cognite applications. Cognite Academy uses multiple mediums such as a Documentation portal, e-learning with courses and certifications, and in-person and online workshops. The Academy team works closely with other teams and domain experts in Cognite to develop content and training materials on how to work with Cognite products.


As an event coordinator in Cognite Academy, you will be organizing and facilitating classroom and remote training sessions for technical and non-technical audiences, primarily in Cognite’s customer and partner network. 


You’d have the opportunity to:
  • Use your organizational skills when preparing and sending information e-mails, calendar invitations, and follow-up e-mails for training events
  • Edit and upload meeting recordings to various platforms like the LMS system, Drive, and Sharepoint
  • Creating and updating sample schedules for the monthly onboarding and our custom offering
  • Pitch ideas on how to automate training tracking
  • Reporting on training consumption and satisfaction


Tasks and Responsibilities
  • Organize engaging and informative training events that deliver on the defined learning objectives
  • Automate, document, and templatize event registration and organization to enable scaling to wider audiences
  • Create and update slide decks for own and subject matter expert’s presentations
  • Answer questions during and after the events and collect responses from subject matter experts
  • Collect, analyze, and present participant feedback and make improvements to events
  • Prepare promotional materials for events like emails, articles, banners, etc.
  • Edit video recordings and make them available to learners
  • Work with instructional designers to develop learning objectives for training events
  • Work with SMEs to develop and deliver engaging and interactive sessions that deliver the learning objectives
  • Contribute to the development of tools and learning community  
  • Be engaged in Cognite´s ecosystem of customers, partners, and the community at large 
  • Influence the culture of the world's best Customer Success team!


Requirements
  • Enjoys public speaking in English and has a positive and dynamic delivery
  • Organized and is able to stay on top of multiple projects running simultaneously
  • Has a keen eye for detail
  • Enjoys challenges, takes initiative, and executes.  
  • Enjoys new technologies and wants to improve tools and skills (like HTML, e-learning tool, Google Drive, etc.)
  • Curious to explore webinar, video editing, and interactivity tools.
  • Able to think on their feet to solve unexpected issues during live events
  • Basic project management skills and agile way of working.
  • Is able to communicate with subject matter experts and both technical and non-technical audiences
  • Excited to learn about Cognite’s technology, even if you don’t have a background in IT or any of the industries we work with
  • Get excited by delivering impact for target users and customers. 
  • Excellent verbal and written communication skills in English
  • Familiarity with instructional design principles and the ADDIE process is a plus




 Join the global Cognite Community! 🌐

- Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝

- ITPL office location (Bengaluru)

- A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more

- Flat structure with direct access to decision-makers, with minimal amount of bureaucracy

- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries

- Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

- Hybrid work environment globally



Why choose Cognite? 🏆 🚀

Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇




Apply today!

If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -


We encourage you to follow us on Cognite LinkedIn; we post all our openings there.


Cognite Glassdoor Company Review
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CEO of Cognite
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Girish Rishi
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What You Should Know About Academy Engineer, Cognite

Join Cognite as an Academy Engineer and become an integral part of our mission to transform how industries leverage data! Located in Bengaluru, this role offers you the chance to shape learning experiences through our innovative Cognite Academy. You’ll collaborate closely with a team dedicated to creating engaging training materials and events designed for both technical and non-technical audiences, mainly focusing on our esteemed customer and partner networks. Picture yourself organizing interactive training sessions, streamlining registration processes, and even editing video recordings to ensure they’re ready for eager learners. Your organizational skills will shine as you prepare vital communication around these events and follow up with participants to collect feedback and improve future sessions. We thrive on innovation here at Cognite, and as part of an award-winning team, you will have endless opportunities to propose automation ideas and enhance our learning tools. You will engage directly with subject matter experts to develop content that not only informs but also inspires! If you have a passion for public speaking, enjoy tackling challenges, and are driven to make an impactful change in the tech education landscape, this is the role for you. Step into the future with Cognite, where your contributions will help redefine the industrial digitalization journey across sectors like Energy, Manufacturing, and Oil & Gas. Don't miss out on this chance to learn and grow in a dynamic environment and join an organization that is paving the way for a smarter, more connected world.

Frequently Asked Questions (FAQs) for Academy Engineer Role at Cognite
What are the main responsibilities of an Academy Engineer at Cognite?

As an Academy Engineer at Cognite, your responsibilities will focus on organizing engaging training events, developing training materials, and assisting in the onboarding process for customers and partners. You'll play a crucial role in ensuring that all training sessions meet defined learning objectives, allowing participants to effectively understand how to use Cognite products.

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How does the Academy Engineer position contribute to Cognite's mission?

The Academy Engineer position is pivotal to Cognite's mission as it directly impacts how customers and partners interact with our data solutions. By delivering high-quality training and fostering effective learning experiences, you help to maximize the value Cognite products provide to our users, aligning with our goal of driving digital transformation.

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What skills are essential for an Academy Engineer at Cognite?

Essential skills for an Academy Engineer at Cognite include strong organizational capabilities, excellent verbal and written communication skills, curiosity about new technologies, and a positive attitude. Familiarity with instructional design principles can be beneficial, as well as basic project management skills to juggle various initiatives.

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What opportunities for professional development can an Academy Engineer expect at Cognite?

At Cognite, an Academy Engineer can expect ample opportunities for professional development through continuous learning, collaboration with experienced colleagues, and involvement in exciting projects across different sectors. You'll also gain insights into cutting-edge technologies and innovations in the industrial space.

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Is public speaking a critical skill for an Academy Engineer at Cognite?

Yes, public speaking is a vital skill for an Academy Engineer at Cognite. The role involves delivering training sessions and presentations, so being comfortable and confident in front of an audience is essential to effectively convey information and engage participants.

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What types of training methods does Cognite Academy use?

Cognite Academy utilizes a variety of training methods, including e-learning courses, in-person and online workshops, and comprehensive documentation. By leveraging multiple mediums, the Academy aims to accommodate different learning styles and ensure broad accessibility for users at all levels.

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How does the Academy Engineer interact with Cognite's customer base?

As an Academy Engineer, you will interact directly with Cognite's customer base by organizing training events, collecting feedback, and answering questions. This engagement is crucial in understanding user needs and enhancing the overall training experience to ensure our products deliver maximum value.

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Common Interview Questions for Academy Engineer
Can you describe your experience with organizing training events?

In answering this question, share specific examples of training events you’ve organized, highlighting your project management skills, attention to detail, and any challenges you faced. Discuss how you ensured the events met their learning objectives and how you measured success.

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How would you handle unexpected technical issues during a training session?

Employ a structured approach to addressing technical issues, such as preemptively testing equipment and being familiar with troubleshooting common problems. Practice remaining calm under pressure and have backup plans in place to ensure the training session continues seamlessly.

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What is your process for gathering and implementing feedback from training participants?

Outline a feedback-gathering process that includes soliciting input through surveys, informal discussions, and follow-ups. Emphasize how you analyze and prioritize this feedback to make meaningful improvements to future training sessions.

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How do you ensure learning objectives are met in training sessions?

Discuss your strategy for developing clear learning objectives in collaboration with subject matter experts, utilizing instructional design principles. Explain how you assess participant understanding during and after sessions to ensure objectives are effectively achieved.

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Can you provide an example of a time you had to adapt content for different audiences?

Provide a specific instance where you tailored training content to suit a varied audience, discussing how you adjusted the complexity and delivery method based on the needs of technical versus non-technical participants.

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What tools or methods do you use for video editing?

Share any video editing tools or software you are familiar with, detailing your experience in creating instructional or promotional videos. Discuss how you ensure videos are accessible and engaging for your target audience.

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How would you interact with Subject Matter Experts (SMEs) during content creation?

Highlight your collaborative approach to working with SMEs, emphasizing clear communication, mutual respect, and understanding their expertise. Discuss how you facilitate their input to create accurate and engaging training content.

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What motivates you to work in the technology and training field?

Articulate your passion for technology and education, pointing out any key experiences that fueled your interest. Highlight your desire to make complex technical concepts accessible and valuable for various audiences.

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Can you discuss your familiarity with instructional design principles?

Talk about your understanding of instructional design principles such as the ADDIE model, and how you apply these principles in your content creation process to enhance learning and engagement.

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How would you evaluate the success of a training event?

Describe your approach to evaluating training success through participant feedback, pre- and post-event assessments, and tracking engagement metrics. Discuss how you use this data to continuously improve training sessions.

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Mission Driven
Rapid Growth
Growth & Learning
Startup Mindset

An industrial world powered by data and algorithms, freeing human creativity to shape a safer, more efficient, more sustainable industrial future.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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